Hotels near Sankt Gertrud in Cologne

Das Hotel ist abgewohnt, abgenutzt und hat seine besten Zeiten schon lange hinter sich. Im verwinkelten 6. OG, das man über unebene Treppen und unterschiedliche Bodenniveaus erreicht, hat man 2 „Zimmer“ eingerichtet, die kleinen, schäbigen Kämmerchen gleichen. Unglaublich, dass man so etwas heute noch angeboten bekommt. Die Teppichböden in den Fluren sind voller Flecken und völlig unansehnlich. Wenig einladend auch der altertümliche Empfangsbereich und alle übrigen Hotelbereiche. Wo die angebliche 3-Sterne-Bewertung ihre Berechtigung hat, hat sich uns leider nicht erschlossen. Ein lautes, grausiges Hotel, das man schnell verlassen und ebenso schnell wieder vergessen sollte.

The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.

This is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.

Cleanliness: good, prompt cleaning and good service Facilities: It feels pretty good, and it also has a USB socket. Service: The blond beauty at the front desk is very beautiful and the service is very patient. She translated for me even if she didn’t speak English👏🏻👏🏻👏🏻. I should have my contact information😀😀😀 The hotel is very close to the train station, Cologne Cathedral, and the commercial street, which meets my needs.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

My wife and I stayed in this aparthotel at the end of July 2023. It was well situated within the city and was less than 15 minutes walk into the city centre and the Cathedral. The staff were friendly and had left a drink in my room as it was my birthday, but for some reason the staff member thought I was 6 years old! Odd seeing as I booked with a credit card. I had written to the hotel prior to let them know it was my birthday as well. The apartment was definitely big enough for both of us, with a small hob, microwave and fridge, though we didn’t cook anything, it was nice to have the extra room to relax. There is underground parking at the apartments, which is €20 a day. For the convenience it was worth paying even if it is a little expensive. It rained most of the time we were there, but there is still plenty to do. The Cathedral is free, which is always good and the Hohenzollern Brücke which is full of locks is great to walk over the Rhein. Cologne is a lovely city for a couple of days

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

We were in the restaurant for coffee and cake, which was reasonably good but when we left after spending €32 we had to pay €5.40 for the hotel car par. We expected, the car park would’ve been free of charge in view of our consumption in the restaurant. Unfortunately there was no possibility to come to an agreement on a heylower , more adequate parking fee.

Booked this hotel for our family of four (2 adults 2 teens) for a 3 night city break in cologne.First impressions after an €8 taxi journey from the train station was , very clean , modern and friendly desk staff.The location is great , short walk to the chocolate museum and even the city centre if you are relatively fit.All down the promenade at the side of the Rhine.Rooms bright and modern with excellent TV and air con.Rewe supermarket a short walk If you want essentials or cheap continental grab and go breakfast. Only slight negative was the blonde lady working the bar seemed to get slightly frustrated when I was going to the bar to keep ordering drinks for our party (yes I drink a lot 😀) but that is her job.She wasn’t too bad the day after though and the rest of the staff were great.I wouldn’t hesitate booking this hotel again.Thank you Novotel for helping make a great trip.

I’ve had a wonderful stay at the Rescidence Hotel. Staff was very friendly and kind, the room was clean and there was enoough space for 2 persons. The bed was a bit hard for my preference but we stayed for just two nights so it was ok. The location of the Hotel was perfect, between the bars/pubs and the centre. Allthough the busy environment, we were not bothered by noise. I would definitely visit this Hotel if i’m going back to Köln.