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First room had a sewage issue was offered a next room only to find out in the morning the shower didn’t work was offered to use the smelly room I felt they knew both rooms had issues

Would love to give this hotel a 5 star excellent, but in fairness to the hotel, a large group of guests arrived with about every lamborghini, maclaren, and ferrari sport car in existance who were very noisy. Now don't get me wrong I love.the sound of fast cars, but running down the corridor at 2 in the morning and yelling ” is it this way?”. Then being woken up at 6am with people doing the same thing I considered a bit unsocial. So really the.hotel is great, fantastic breakfast, comfortable room and the restaurant is fantastic. It gets let down by guests. Oh the pool and spa were worth.the extra cost. Very helpful and friendly staff.

The room is relatively small, next to the supermarkets of LIDL and WAITROSE, with free parking. There are no toiletries, bottled water, kettles, etc., and even no hair dryers. The front desk is still very enthusiastic and helpful. The town is very quiet, and the seaside is very British.

Excellent room/service/food would highly recommend the hotel great stay

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

Amazing value for money; simple selections of food, compact no frills chalets: could do with a bit of attention to detail with deep cleaning; decent bedding and towels, fantastic and varied entertainment generally throughout the day and late into the evening; most acts are really good. Nice to be able to set up to work remotely in the ballroom during the day and take in the fun that holiday makers are having. The Blue Coats are an engaging team. Drink prices are OK for a setting like this. We are 53 and 58 and on the younger scale of most holiday makers but whatever age, this adult only holiday park delivers quality for money hands down. Bus travels from the road outside the site to Weston Super Mare hourly during the day; beach is just a walk away down the site entrance. Taxi's are affordable if a comfi trip into town is wanted. Can imagine how amazing this establishment will be in summer (and they don't seem to hike the prices to eye watering levels during the warmer months). The range of themed weekday stays (4 days Mon-Fri) and weekend (Fri-Mon) are varied. We need to be in the WSM area for a couple of months - staying at various hotels / establishments, but now we have found Sand Bay, we have chosen to book here for several weeks back to back. For that reason, we have brought our own bedding with us, to personalise our chalet and make it more homely for our extended stay. Reception team are generally welcoming and efficient and Jade the holiday booking team member is ever so helpful. Well done Sand Bay!