Find the Cheap Huong Tra Hotels

We came here with our 2 kids, also based on previous good reviews. Unfortunately, we were disappointed with reality. The road to get here is already, let's say, adventurous, but ok, we knew it isn't at the city centre (our taxi driver asked us to tip him more because the road is so bad and he needs a lot of time to get back... From the centre of Hue it's about 30 minutes, and around 150K Dong/6€/6$). The buildings look nice enough and newish, but the grounds look unfinished, with a lot of stuff lying around, mostly dead organic material and fallen fruit. It comes across like someone had started tending to things, but stopped half way through. The people are friendly, we've experienced nothing else in Vietnam, but there's a bit of professionalism missing all across. The room itself was nicely styled and clean, the bed (very) hard, and we found no safe. We've only had breakfast here, no buffet as there weren't enough guests apparently, which was definitely not the best we've had during our trip around Vietnam. Overall we wouldn't come here again, but would probably take a hotel located more centrally, especially for a short stay, as from here, you'll not be able to experience Hue that easily.

Unfortunately this hotel was a bit of a disappointment in most areas. It’s a beautiful setting by the river but the location isn’t ideal, being at least 5km away from places of interest. This made ordering Grab taxis difficult as they’d never come out to collect us this far away from the centre of Hue. The room itself wasn’t as clean as we’d have liked and there was always a number of creepy crawlies in the room with us. (To be fair they did warn us about this) The hotel did have a beautiful swimming pool although this was unfortunately closed for two of the three days that we stayed here for. Lastly the cost for staying here is a little cheeky. We’ve been in Vietnam now for almost 4 months and in that time we’ve stayed at many different hotels. This has probably been the worst one, yet it was the one that cost us the most money per night. All of the others have been nicer hotels offering so much more. I’d like to end with some positives. Firstly we couldn’t fault the customer service, all of the staff have been super friendly to us. Also, the breakfast was very tasty here, giving us a good start for each day we stayed. Looking for a quiet peaceful time? Then this hotel will work fine for you. However, if you’re planning on doing some sight seeing and socialising, pick somewhere closer to the centre.

Great experience at Nhan Stay The swimming pool is clean, no chlorine smell, has hot and cold water filter

We had high expectations as this was a much rated hotel. To give the positives first - great restaurant staff in both restaurants. Lively housekeeping staff and guards at the entrance. Reception - not so good. ‘It properly trained to manage guests requests. Wasn’t helpful with information nor clarity in services. We rented scooters for 3 of us and took them at 1600 when we first arrived. Every time we returned to the hotel, we have the keys to the guards. This is what we did when we finished using the scooters 24 hours later and rhanked the guards telling them we were done as we’d be staying in your chill before checking out the next day. So they wanted to charge us for another day for the scooters - they never told us we had to give the keys back to reception because we collected them from the guards. The Receptionists also agressively asked where was the pen which was in the room. Most hotels expect you to take their pens but on this occasion, we had no idea where it was. I was so mad I left three of my biros for them to use. They wanted to charge us for the pen. This is not to mention that my AirPods which were in the room went missing. The Spa was OK. I added an hour yo my free 30 minute session and when asked to rate, I marked GOOD as it was just that. They asked me to change that to excellent which irritated me and I declined because it wasn’t excellent! Not well trained in etiquette. There are choices of hotels in Hue. Never gain will we stay here. Very disappointing.