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Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.

The hotel was nice but the picture are a bit misleading not as luxurious as it look.

In all fairness, the hotel is still good, but there is a flaw. It can be called fraudulent propaganda if it is more serious: it is clear when booking that there is a free airport shuttle bus. But when I got to the Palm Beach airport, I called and told you directly that I didn't.

I had a two-night stay at this hotel and I enjoyed it. The hotel is in a good location. Although it is not super, super close, you can easily walk to the beach. The food options are a bit limited but also good. If you’re looking for a super busy hotel to chat and/or meet others at the bar, it’s not the place. But this Hyatt it is definitely sufficient, comfortable, clean, and ultimately satisfying.

The hotel is recently remodeled and looks incredible. The space is designed nicely. The staff at the reception are welcoming, professional, and helpful. Special thanks to Mindy Cruz, who wasn't just helpful but went above and beyond, and was proactive in helping with my reservation. Things like this make me want to keep coming back to this nice hotel.

This hotel is not big, there is only a small lake at the door, and the room facilities are very old. It is very convenient to have a shopping mall similar to an outlet nearby. There are restaurants and supermarkets in the shopping mall. But the overall feeling is not that safe. At 12 o'clock in the evening, the smelly man in the next room beats his wife, and the wife screams all kinds of screams, and no one cares when he hears all kinds of banging sounds. It feels like the woman is about to be beaten to death. Our language is not good. He dared not open the door and waited with the sofa against the door. Fortunately, someone knocked on the door for about half an hour and took the woman away. From time to time, he heard the verbal abuse from the man. This was the most terrible experience of this trip. I didn't see the hotel with security, and the hotel parking lot was open. The room can be used for cooking, there is a washing machine in the room, and the sofa does not seem to be opened as a bed.

We are a NY law firm who had a trial in WPB. We had the pleasure of staying here at the AKA West Palm. This hotel garners high marks for its exceptional service and the most friendly and attentive staff. From start to finish the process was seamless. There was no request that we made that wasn't accomplished in the most careful, attentive manner. We also loved the well-appointed rooms, complete with full kitchens and modern amenities, that catered to us seeking an extended stay. We also commend the hotel's cleanliness and the overall value for the price paid for our stay. Special shoutout to Kelli Roth, senior sales manager, and her whole group who made my job of setting up this trial, the easiest out of town trial in my 40-year career.

We just returned from a lovely month at Hampton Inn WPB Central. At check in we were warmly greeted and recognized as Diamond Hilton members by Dejon and Jean. Throughout our stay they were both warm, welcoming and helpful. Also greeting us upon arrival was the Sales Manager Joanne Schroeder, happy to see we arrived safely and making sure that check in went smoothly and that we were happy with our accommodations. Our suite was large, very clean, bright and well furnished. The refrigerator could have been a little larger with a more adequate freezer section, but we managed nicely with what we had. Elande of housekeeping was wonderful and did a great job cleaning our room. Breakfast was more than adequate with many choices. A suggestion might be to serve a variety of yogurt flavors instead of one flavor that has to be hand spooned out of a large bowl. Also, decaf coffee would be a nice addition to the regular coffee left for guests in the lobby throughout the day. It is only there during breakfast. The kitchen staff, Kari, Maria and Clifford, all did a marvelous job replenishing items as well as keeping the dining and kitchen areas clean. The hotel is constantly being cleaned and updated. We did not use the pool although it was lovely. Unfortunately, the noise from the nearby road was not conducive to rest and relaxation. On the plus side, the Hampton Inn is connected by a very short path to a Hilton Garden Inn and we were welcome to use the pool there which was very nice and quiet. The gym is excellent with new and updated equipment. We would like to thank all staff members in every capacity for their kindness to us. They are all professional and an asset to Hilton hotels. If it were possible, I would give this hotel 10 stars and highly recommend it for a short vacation or an extended stay. We are looking forward to returning next year to experience Hampton Inn hospitality once again.