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The room was great. Had a nice view of the lake. The only complaint with the room was no mini fridge, but we were prepared for that with a small cooler. The ****** was very smokey even the non-smoking section. It would be better if they followed PA guidelines and had no smoking. There were no valets to handle luggage when we checked in which was a problem. We are elderly and hubby uses a walker and cannot handle luggage as he once did. Fortunately a young couple was checking in as well and helped me with the luggage. Restaurants were great but a bit pricey.

This was our first trip- overall we had a lot of fun! Our 6 and 2.5 year old loved the water rides and the waterpark in general. We spent the majority of our time there. We had a Kid Cabin suite which we all liked a lot. There was plenty of space to relax after a day at the waterpark. We didn't do many meals there, which I think was a positive! We ordered breakfast and it was expensive but the kids liked it. There were some cons- the room above us was LOUD, so much so it was hard to sleep and I wanted to go home a day early. There were a LOT of cigarette butts on the ground outside the balconies. A LOT. Sadly that has more to do with rude people than the resort. Staff were all really nice and I was relieved that all the guests were wearing masks in general areas. There was plenty of space at the park (we went Mon-Thurs) so we never felt uncomfortable. Overall, it was a fun winter break that we all needed!

I'm not entirely sure how this place is still open. We decided to stop here on our trip while heading further north for a wedding in the Finger Lakes of NY. We had trouble finding the entrance because it doesn't even have a sign out front and the front door isn't labeled. The images online must have been taken a long time ago because the entire building is completely run-down. They are attempting to remodel the front desk and had everything covered in plastic during our stay. The single set of elevators were also down. Our room came complete with broken furniture, broken-off door handles and a phone that had all of the buttons removed. Cigarette burns in the furniture and carpet were gross. The walls and ceiling clearly had water damage as well. We were very thankful they did allow dogs(+1 Star) and the AC did work(+1 Star)! Honestly, this is one step above abandonment. If you're looking for a psychedelic Hunter S. Thompson Fear & Loathing experience - Bingo.

Our stay was ok. The resort itself was nice. The champagne tower suite we stayed in needs repairs and updates. We used our fireplace with the approved duraflame log. The room had smoke inside of it for several hours after. This is probably why the battery was removed from the smoke detector when we arrived. The firebox of the fireplace was definitely in need of repairs as some of the bricks were cracked and crumbling. The sink drain was extremely slow. The champagne tub itself was missing jets, took well over an hour to fill, and also had an extremely slow drain. The pool area presented itself nicely but the room was cold as well as the water. We may have used the pool for a total of 5 minutes during our 2 day stay. The heat lamp in the sitting area next to the pool put off very little heat and the sauna put out no heat. The bathroom door would not close completely no matter how hard you tried. This is not our first visit to this resort but it may be our last. It almost feels like an over priced gimmick that presents many features for couples to enjoy in their personal rooms meanwhile they are not well maintained and either unusable or such a headache to use that you won’t want to waste the time. The nature trail was nice and mostly kept up with. There was only 1 small tree blocking the path. The night club entertainment is definitely geared toward a much older crowd. Overall the staff was pleasant and helpful. Luckily there are plenty of activities off site to keep you entertained. If it weren’t for that I feel that most people would leave here more disappointed.