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KRISTIAN IS THE BOMB He is very proactive, he takes the initiative to help a customer before the customer asks for help and he also anticipates in customer needs. He is very communicative, persuasive, polite, patient, conscientious, and has loyalty. I definitely will recommend this hotel especially if he’s present.❤️

Although we did not stay at the hotel, we attended a cocktail party today for a family wedding. I want to say that this far exceeded our expectations. The manager Megan was the person who ran the event and she was outstanding in every way. She made us feel so welcome and spoke to each of us multiple times to make sure that we were never left with empty glasses. A few of the others had met her during breakfast they said, and she remembered them when they entered the party this afternoon. Now that is impressive! She was everywhere and went above and beyond. But I want to mention specifically that my grandson was very hungry and food was not included. Megan offered and went and turned on the fryers in the kitchen and made my grandson a side order of French fries even though the kitchen was closed! Now that is hospitality!!!! Next time we come in town we will stay at this hotel and we hope that we will get to see Megan again. We may even come in just to see her for breakfast tomorrow morning.

I stayed here the nights of June 15 and June 16 for a conference I was attending on site. I am a returning customer. Check in was a breeze, and my king bed room was clean and spacious for me staying there alone. I was impressed by the black towel marked ”makeup” in the bathroom; what a clever way to keep black mascara stains off white towels. I was not expecting housekeeping service during my stay, but was delighted to find the bed made and bathroom freshened up while i was at the conference. I at 5ive Restaurant on site both nights, simply because I was too lazy to drive anywhere else. Menu tends to be on the expensive side, but I was able to find reasonably priced items to suit my budget. They are understaffed, just like everywhere, but had no issues with ordering and getting my food. In fact, the chef served me one night, so you know they need staff. The bar was extremely busy, and so wasn't able to spend much time talking to bartender John, who remembers me each year I come.

Have stayed here many times and left positive reviews. Past few stays seemed to be on the decline. This stay started out by trying to traverse very icy parking lot only to discover room assigned to us was not made up. Evidently housekeeping signed off on it, but no one double checked it. Back to office still fighting treacherous ice conditions. Given another room, we didn't check it closely cuz hauling stuff in. We then realized fake hardwood floor had not been mopped, in what seemed like quite awhile. Very dirty, but we carry slippers with us, so we put them to use. Then we discovered lots of dark hair on a towel which we tossed in the tub. All said, beds were quite comfortable and sheets were clean. Again, our past 3 visits were not up to our expectations or their standards. Desk staff didn't seem to be on the friendly side either. Unfortunately, I think we will find another hotel for future visits

Hotel Staff: friendly, available, helpful. There is no housekeeping but you can get new towels by going to the front desk. Hotel Itself-very clean, breakfast daily (we didn’t eat there but it smelled good), plenty of parking. Rooms-there were 2 of us; king bed. Beds were comfortable, room was immaculate. Plenty of towels, toiletries. Walls are rather thin. My only complaint, but it’s a big one, the WiFi is terrible. It’s a big deal when trying to work remotely during part of the stay & then trying to watch Netflix at night to drown out the noise from other rooms (thin walls).

Very nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price

The room was relatively clean however some furniture needed to be replaced. The chair in the room clearly seen much better days

The location is good, except for the slightly smaller price in the hotel, it looks pretty clean. There are fewer types of breakfasts than domestic ones, but it is a problem for Chinese to eat in the US for a short time.