We needed to find a Hyatt the was located near the airport, Ford Museum, and the River Walk and this place was the place we were looking for. Each place was located within 20 minutes of each other to keep our car time to a minimum. The front desk girls were kind, happy, and helpful - always with a smile on their faces. The hotel has an indoor pool, exercise room, and a great free breakfast that was not your typical cold foods and juices. Eggs, sausage, potatoes, waffles, fruit, and the list goes on. If we come back to Lavonia, we will be staying here.
Very comfortable beds, quiet, nice lobby and courtyard where we hung out with friends after returning from out 60th H.S. Reunion. Rooms were clean and very nice, but also are being updated and renovated right now. Bistro [breakfast] staff were friendly as can be, food came out of the kitchen promptly, with any empty dish cleared immediately. The staff were the best part. Front desk clerk Ashley helped us by printing a small document I needed from my e-mail on my phone, housekeeping manager Denise immediately offered assistance without being asked, to a tablemate who choked on his food, and I could go on and on about their kindnesses, always with a smile and great eye contact. The manger was very responsive to inquiries and requests, too. These folks each have a great personality and have been well trained. One of the Bistro staff was having great concern over family and friends suffering this weekend form the fires in Lahaina, Maui, but was attentive and professional in spite of her personal angst. A good value, we will stay here again.
this hotel was clean and comfortable, would recommend to other travelers. a little skimpy on the amenities, one small bar of soap for two people. not the usual holiday inn. restaurant was closed so don't plan on eating there. breakfast was ok but very limited selections.
Excellent
106 reviews
4.3/5
Price from
SGD 115
per night
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Me and 2 of my kids are currently staying here because my 16 year old is in the Jr. Gold national bowling tournament. My brother who lives in Grand Rapids recommended this hotel and I'm glad he did. The 2 ladies who were working the front desk when we checked in were very friendly. Every day so far the one who checked me in has asked how my son did bowling which adds to the personal touch which I love. Our room was clean and comfortable and we enjoyed the pool as well. The fitness center is one of the best I've seen in a hotel. On top of treadmills and ellipticals which a lot of hotels have they have a leg curl and leg extension machine, cable crossovers and dumbbells that go up to 45 lbs. and 2 benches. If you're in the area I would definitely recommend staying here.
The location is very good. There are some Chinese restaurants to choose from within 15 minutes. The Detroit Airport is only about 20 minutes away. Of course, these are all you need to bring your own car. If you don't rent a car, it is really difficult. The hotel feels like a hotel. It is more like a self-service apartment. The room we live in is two bedrooms and one living room with two bathrooms. The 1.5-meter bed in each room is also very comfortable. You can cook for yourself, but the cooking fumes can't go out, you can only cook some light and steam. The service staff are generally very friendly, breakfast is not suitable for the Chinese people's appetite, but can also be full, with yogurt, fruit, cereal, bread, eggs, cheese, beef patties and so on. There is also a small swimming pool and a small gym, basketball court, and if you need to print on your computer, it's free and convenient.
The room is large, clean and breakfast is OK. However, there is nothing near the hotel. There is a mall in the place where you can walk. There are also many restaurants nearby. It’s only from the Detroit airport that it’s only for rent.
This hotel is in need of a remodel. My bathroom tub surround was all delaminating, curtain rod loose so curtain didn’t stay in place and burnt out lights over sink. Table with microwave on it was leaning and carpet felt icky. Also came in one night after dinner and whole second floor hallway smelled like ****. Everything in my suitcase, even clothes I didn’t wear, smelled and had to be washed when I got home. Breakfast area fridge was full of expired yogurt. Only reason I gave a 2 rating rather than 1 is because the mattress was super comfortable and the guy running the front desk was exceptionally friendly and helpful.
I usually like staying here because of the location, breakfast and ability to use the digital key from my phone. I usually stay here several times a year in the same room in the back of the hotel due to convenience, but this time there were a couple of issues. I always get a digital key so I can limit my interactions with others and often because I fly in really late and like to go straight to my room. Unfortunately, this time the digital key did not work on the outside door and this was very disappointing, considering I arrived at about 2 AM with all my luggage in tow. Luckily someone was going in at the same time so I was able to go in with her and the digital key worked fine on my room door. The second day though the same thing happened as I arrived about 10 pm and again, luckily someone was coming out so I was able to go to my room that’s night. By it being late both nights I just reported this to the front desk to get a regular key for the outside door and also to inform them that remote entry is not working with a digital key and they should have someone fix this for those that have rooms at the back of the hotel. I also had problems with my sink clogging and draining really slow. I reported this to the front desk and asked for maintenance, but they never came to fix it. The toilet is also still loose and needs to be fixed (this was also an issue when I came in October and it looks like no one has fixed this either). lastly I was staying for five days so on day 3, I asked for the bathroom to be refreshed and had to call a second time after waiting about 3-4 hours to have someone come. They were nice, but unfortunately I was again disappointed when I took a shower and there was still no body wash available. I don’t know what is going on at this location, but they really need to get it together.
Very Good
100 reviews
4.1/5
Price from
SGD 173
per night
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4.3/5
Excellent
TThegoodeggThis hotel is a “Fair”field We just stayed. The hotel was good enough but nothing exceptional. The positives: it was easy to park and go in, the room was mostly clean but not totally, breakfast was ok, the staff were kind and helpful. The negatives: the air system was awful, our room was hot and muggy and we could get the air to ever properly ventilate and the windows are screwed shut, there was a pill on the floor which feels troubling in the hotel room, there was hair and dirty smudges on the wall of the shower, the sink drain was slow and I asked for it to be repaired and it wasn’t attended to. Also this hotel is constructed in a way where every door slam, foot fall and sound is audible. Mercifully people were quiet during our stay but we always knew when our upstairs neighbors were up and walking around their room. It’s a cheap hotel, it’s clean enough but you definitely get what you pay for.
MMichelle CuthbertsonLove this place! Location is a little difficult for a lot of people(such as uber/lyft drivers) to navigate to, unfortunately. In turn, every other aspect of this business is outstandingly and refreshingly magnificent! I truly enjoy my time at this above and beyond location. Not just are the rooms amazingly well put together, you'll find the breakfast is actually good(and even hot!) and the staff are incredibly helpful, kind and welcoming. They even know how to properly do their jobs(which seems to be a rare quality to posses these days)!! I highly recommend this place to all!!
I usually like staying here because of the location, breakfast and ability to use the digital key from my phone. I usually stay here several times a year in the same room in the back of the hotel due to convenience, but this time there were a couple of issues. I always get a digital key so I can limit my interactions with others and often because I fly in really late and like to go straight to my room. Unfortunately, this time the digital key did not work on the outside door and this was very disappointing, considering I arrived at about 2 AM with all my luggage in tow. Luckily someone was going in at the same time so I was able to go in with her and the digital key worked fine on my room door. The second day though the same thing happened as I arrived about 10 pm and again, luckily someone was coming out so I was able to go to my room that’s night. By it being late both nights I just reported this to the front desk to get a regular key for the outside door and also to inform them that remote entry is not working with a digital key and they should have someone fix this for those that have rooms at the back of the hotel. I also had problems with my sink clogging and draining really slow. I reported this to the front desk and asked for maintenance, but they never came to fix it. The toilet is also still loose and needs to be fixed (this was also an issue when I came in October and it looks like no one has fixed this either). lastly I was staying for five days so on day 3, I asked for the bathroom to be refreshed and had to call a second time after waiting about 3-4 hours to have someone come. They were nice, but unfortunately I was again disappointed when I took a shower and there was still no body wash available. I don’t know what is going on at this location, but they really need to get it together.
GGuest Userthe service was good the room was spotless no complaints they didn't have food due to covid but altogether it was still ok I asked service desk if they had paper plates I feel like if you guys are saving money on not serving breakfast buy paper plates so when we order rdd food if we for get them
SSoha HVery nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price
CClimber17039972453This hotel is in need of a remodel. My bathroom tub surround was all delaminating, curtain rod loose so curtain didn’t stay in place and burnt out lights over sink. Table with microwave on it was leaning and carpet felt icky. Also came in one night after dinner and whole second floor hallway smelled like ****. Everything in my suitcase, even clothes I didn’t wear, smelled and had to be washed when I got home. Breakfast area fridge was full of expired yogurt. Only reason I gave a 2 rating rather than 1 is because the mattress was super comfortable and the guy running the front desk was exceptionally friendly and helpful.