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Definitely pros and cons to the hotel. Overall I wouldn’t stay here again but not because of any specific issues - except maybe the duvet (see below). There are just so many other hotel options available in the area and nothing stood out here as being worth a return visit. The pros include the friendly staff including the ones at front desk and in the bistro. Ample parking but a bit of a weird location right off the highway. The rooms were dated, and the duvet simply had a sheet underneath it with a duvet spread on top - ie: it wasn’t enclosed in a duvet cover. This makes me weary - I sure hope they replace the duvets in between guests. Housekeeping only every two days which didn’t apply to us. I know it’s a cost cutting measure but it took away from feeling like you’re on a vacation. Bathrooms were tiny and the toilet flush was so loud! It would wake up others if you flushed at night! All in all, it’s what you would expect for the price point. It didn’t feel like a Marriott hotel - more like a refurbished Fairfield Inn or something. One thing I did like was the staff put together a list of their favourite restaurants in the neighbourhood along with their distance from the hotel. That was a nice touch! The breakfast that was included in the special room rate package was good too.

The worst hotel I’ve ever stayed at! I am diamond elite another hotel chains as well they’re gold member of Wyndham, and I feel totally stolen from him. There was black mold on the walls and they refused to refund me the room and it took me several hours to find another hotel miles away so that I could have a room for that night. Upon talking to the best people they admitted that there was problems with roof leaks and mold in other locations of the hotel. The manager refused to call me back and I made several attempts to reach out to that person. And Wyndham corporate would not stand up for me so I am out $120 for a room I’ve never used ! This is the dirtiest place I’ve ever seen it should be burned to the ground. Do not stay here

Clean and tidy, breakfast is rich, there are very large business districts around, very close to Lake Ontario. recommend!

After being unhappy at another chain location, I switched from my usual brand and joined Radisson Rewards for this booking, with a great rate. Arrived here from ROCHESTER International Airport by LYFT ride, not knowing how long I would be staying, or what to expect, and I was pleasantly surprised. Located in a nice area, on busy Route 31, Monroe Ave , East of the city, but still close to all major attractions, like GeorgeEastman House, Memorial Art Gallery, Highland Park, Rochester Museum and Science Center, by car, also on city bus routes. My comfy accessible room is roomy and restful, with a King bed and roll-in shower, many safety bars in bathroom. There is a window unit for climate control , Microwave and fridge in my room, and a 40 inch flat screen TV that has a sharp picture with premium channels. Room and lobby WIFI works well., except with my Apple phone. Cozy family reading area with adult and children's books and a single computer/printer business center in lobby. I was happy to find a small coin operated laundromat and a tiny gym, with two machines. Amenities include a very good hot and cold breakfast served in lobby, with 24/7 refreshment and coffee/tea bar. Spunkmeyer cookies at desk, a small convenience store for essentials, including frozen entrees. Smoke free premises, however there is an outside seating area, with wooden Adirondack chairs and a fire pit for smokers. Four Electric car charging stations make this a great location for modern savvy travelers who care about the environment. Coffee-Tea stations in room and lobby were well stocked. The diverse cheerful and helpful staff keep all common areas very clean; all of them are very helpful and accommodating . I enjoyed conversing with International guest clientele in several languages, including Japanese tourists. With rewards member rates, its a great deal and price point. Ethnic restaurants and shopping nearby, including Pittsford Plaza and Eastview Mall . I recommend this hotel to all traveler friends in this area, and beyond, including my 50,000. travel chat buddies on Facebook, Yelp, and TripAdvisor, without hesitation. Note : BOOK well in advance; it's a popular spot. They are sold out for this weekend, and the entire LPGA tour coming up soon,

Mattress was not comfortable and bed was super squeaky anytime someone moved. Very loud in hotel overall, probably due to lack of carpteting. Could hear guests in other rooms/hallway. No elevator to 2nd floor. Next time would pay a bit more to stay elsewhere.