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We got to the hotel at 5am for a funeral at 1pm. The clerk suggested doing an early check-in so I'd have access to the room for the entire day. That was a life saver since I was able to get some additional rest before having to drive 4 hours back home.

Front desk employees pleasant enough. Well lit and some remodeling good. Location good. Both NON-smoking rooms tried smelled heavily of smoking (moved, but not much better so gave up) . Room had 1 set of towels, had to get more. Although left room at 9:30am (with ”do not disturb” sign removed) it was NOT made up, excuse was ”do not disturb sign” on..... before 9:30. NOT acceptable, should have checked later. Although all restaurants in area fully operational with no covid masks required anywhere, hotel still prohibited decent ”advertised” free breakfast giving only a paper bag with breakfast bar, child portion of yogurt and child portion of fruit (no danish, roll, cereal or any other common items), obviously CHEAP owner or Wyndham taking advantage of the situation to cheat customers out of advertised benefit. So, basically would NEVER return and considering the benefit of our Wyndham rewards. Recently retired and expecting a lot more travel maybe we should consider a different hotel chain.

My wife and I were on a furniture hunting trip to the Hickory Furniture Mart, and this Property seemed nice and quite close to the Mart. Pictures looked nice, and it seemed a good choice. It was a lousy choice. To begin with, there is no mention anywhere on their website that there is NO ELEVATOR, so guests must muscle their luggage up metal stairs to the second floor. If handicapped, only ground level rooms will do. Unlike most hotels, access from the outside requires a key card to unlock an outer door. Not here. These stairwell access doors not only don't have locks, they are left propped open, allowing anyone to come in off the street whether they are guests or not.In fact, we found two people who clearly weren't guests squatting by an ice machine at the foot of the stairs charging a cellphone. When we got up to the second floor landing, (again, NO elevator) we were shocked to find the clearly marked fire doors on both the left and right had been propped open. Someone had jammed a ball point pen into a hole in the floor to keep the doors open. Housekeeping, to make it easier to move their carts down the hall? We left for a while, but when we came back, they were still propped open, so I closed them. We went out to dinner, and when we came back, they are propped open again. The room was adequate enough for the price, but the experience with the lack of security, the disregard for fire codes, and the really rundown nature of the place means we will NEVER use this hotel again, ever. We have stayed in hotels all across America and Europe. Some are better than others, but you at least can reasonably expect basic security and safety. Not here.

Juan at the front desk was very helpful but the overall cleanliness of this place was awful. There were hairs all over the bed. The comforter had a big hole in it. An outlet was off the wall, exposing electrical wires. To top it all off, there were roaches everywhere!!

Thought the hotel was nice overall. The room was clean and smelled nice. Liked the bathroom Roomy and had a nice shower that actually had hot water. We had a queen room. It was small but had what we needed we didn’t stay in the room but in the evening. The downside, people could park right under your window. We were downstairs. Also had another hotel adjacent. People were playing loud music in their cars and talking loud. You could here the people in next room almost word for word and it sounded like the people above were stomping on the floor. Online says hot breakfast or host would serve you eggs and such if you asked but never saw the breakfast host when we were there. They did have waffles you could make and had cereal, bananas and yogurt and some pastries along with juice and coffee. If it weren’t for the noise It would’ve been fine.

Very bad

I am Hilton Diamond and stay at Hilton properties all over the country. I have not been to any other hotel with such a complete lack of Covid protocols in place. Not ONE staff member was wearing a mask and Covid is surging all over the country at the moment. The total disregard for health safety and protocols was alarming

This was our 2nd stay and we love the comfort of this room. The bed has just the right amount of firmness, Most hotels the beds are too soft for us. Everything was clean and nice. the only drawback was the breakfast, The biscuits were hard and the juices out of the machine were all watery, like the the concentrate water ratio wasn't right.

I felt safe parking my car here for the night. It was a last minute stop and luckily they had a room with a king available. The bed and pillows were so comfortable. It felt super clean and had everything … even a pool. Wish I had my swimsuit with me, would’ve felt nice after a long drive. They had some wine available to purchase, which we took advantage of. The breakfast was really good. It had everything I needed. Coffee was also on point. I was super happy with my overnight stay. Would go again in a heartbeat.