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Customer service was very good. Clean room and nice. Will stay again when in that area. Sweet Taters restaurant next door and it is delicious. There was a maintenance problem before we arrived and I received a phone call to let me know that. They were able to accommodate the specific needs I had asked for and upgraded my room because of the unexpected problem. Very pleased with how this was handled.

Review The Holly & Ivy Inn is stylish and cozy retreat. David & Amy apparently spent 2 years remodeling the place, and it shows! It’s an old-house feel with modern conveniences tastefully woven in. Each room was thoughfully furnished with period-piece chairs, tables and chests and the walls studded with unique art. Our closet had plenty of hooks, a whole tower of storage drawers and a mini-fridge. Sleep came easy on a memory foam mattress, feather pillows and down comforter. Bathroom was well-stocked with spa-grade hair & body products, thick towels and a hair dryer. We requested an iron and ironing board to prepare for a wedding, and they were already waiting when we arrived. The large screen TV in our room had Netflix and Hulu already connected. Bottled waters graced our nightstand, but there was a fresh supply in the hallway should we wish for more. The upscale continental breakfast included a wide variety of cold cereal and oatmeal toppings (dried dates, pecans, walnuts, sliced almonds), jams, fresh fruit and pastries. The fridge was stocked each morning with sliced ham and summer sausage, cheese, Greek and regular yogurt, fruit cups, fresh sliced berries, boiled eggs, and applesauce. Milk, juices and sodas were available around the clock as well as a full Keurig coffee & tea bar. A variety of snacks was always available in the fridge and on the buffet table. We even spotted supplies for making s’mores outside at the firepit! Forget foam or paper plates…here one eats with real silverware and dishes, with a bin available to collect used dishware. We didn’t have the pleasure of meeting Amy, but David was an excellent host, helping us with luggage and providing a grand tour at our arrival after demonstrating the functioning of the outdoor and room locks. He was both gracious and personable. We definitely plan to come back!

We visited Hickory to go to the furniture mart. This hotel is adjacent to the mart, so it was a perfect location. So was everything else. At a time when hotels are doing less and less, this hotel did more. I booked the hotel the same day I arrived. I put in a request for a high floor/interior room, and someone (initials CC; I couldn't read her name tag) had already reviewed my request and moved us to our requested room type. This has happened exactly zero times in the past two years. They had fresh-baked cookies in the lobby in the afternoon. They had a very nice hot buffet breakfast in the morning. Our room was clean and had everything we needed. I recently switched from Marriott to IHG, because I was so unhappy with Marriott's service. This experience makes me think I made the right decision. Also- there are numerous fast-casual restaurants within a 5 minute drive. There's an Applebee's and a Panera within easy walking distance.

Just next to the high speed, a hotel in the United States is OK.

If u need a place in a hurry and are not looking for any type of amenities ok otherwise move on