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A very noisy hotel, bring ear plugs. We had a comfortable room with a clean bathroom and a fabulous church view. The rooftop bar was an added bonus. The location is great, but the single glazed windows and thin walls/door lets it down as there are a lot of late night party going people in this area who like to sing and shout at each other through out the night.

My stay was disgusting and the receptionist (manager) was rude, mean, dismissive and argumentative. She has no empathy, doesn't care, she acted like I was inconveniencing her by just checking in and checking out. She would stare at me with utter distain. No ounce of customer service skills. Then had the audacity to call me rude and told me to get people skills. I was merely reacting to her being nasty and my taking money. She has no professionalism what so ever constantly acts like she is annoyed. She acted like she owned me and was trying to be my mummy She yelled at me and stole my money. The accommodation is disgusting, I dont even know where to start Upon arrival I thought there was no one there, I was left standing there. I didn't realise the receptionist was in the office ignoring me until a lady with a duffle bag went into the office and I asked the lady if someone was there to which she said yes. So I went to pop head in to say hello and the receptionist set on me growling at me and being nasty telling me to get and go away. She was rude and treated me like a criminal during check in. The room was impossible to find but I found it eventually. She heartless and inconsiderate. It's not a hotel it's a hostel Upon check out the receptionist acted like she was pissed off that I wanted to check out. She growled me because I touched the reception desk, there was some old tape hanging off and I kinda played with it and she just kept growling me and yelling at me saying I was ripping it when I wasn't and she wouldn't let me speak or shut up. I had to yell over her to check me out. She refused to give my money back because there was a hair dye transfer from me bright red hair on a towel. I explained the dye is water soluble and it will wash out. Never mind that my makeup and mascara were on the towels. She staring yelling at me and would only give me 80 dollars in the end. She only gave it to me because I argued with her she was going to take the whole 100. I had folded the towels, emptied the rubbish wipes the floors. She had to unfold the towels like literally look through a customer's washing. She was looking for a reason not to give my money back. When I was trying to explain the room situation she yelled at me and talked over me I was just trying to have a discussion about the issues with the accommodation and she yelled at me and growled at me for not complaining sooner. I can actually raise an issue whenever I please. The fridge leaked in the middle of the night and I used a towel to clean that up. Out of courtesy I placed a towel on a pillow to sleep to avoid hair dye transfer. The room was gross the shared toilet and bathroom were gross there was urine on the underside of the toilets. The shared kitchen area was gross There's like a ventilation system above the bed covered with dust, grime and build up which fell on me and the bed so I pulled it away. No mirrors! The draws and furniture are so old and tatty and smell bad.

The Cambridge is a hotel that shows its age, with its threadbare carpets and a 'cage' style lift. The long, dingy corridor on our floor reminded me of the 1930s hotel in Barton Fink. That said, the place still has some old-world charm, aided by a pretty convenient location and excellent wifi. Our room was a bit of a tight squeeze, dominated by a king-size bed when a queen-size would have done. Bathroom was OK bar the skinniest hand basin I think I have ever seen. For those interested in self-catering, there is an excellent backpacker kitchen, clean and well equipped.

The city of Wellington is not prosperous, and there are some old ones. This hotel is not a city center, so walking around Wellington is a bit of a hassle; driving around, downtown parking is expensive. The hotel facilities are also relatively old, all on the first floor, broken, so that I have a little worried about the health. In short, the hotel is generally, the price is not very high.

We were 3 adults + 1 child (10) in a family room with view to the street and we liked it very much. The room was clean and spacious with a small kitchen, which we however didn't use as we had breakfast included in the price. The breakfast was a fantastic buffet with everything that one could ask for. All in all we had a fantastic stay!

The location of the hotel is very good, in the city center, next to the Parliament Building, not far from the ferry, the room is spacious and clean, with kitchen facilities similar to an apartment, very suitable for family travel. The breakfast has fewer types than Hilton, but the quality is okay, 35nzd is half price for a child (my family is 3 and a half years old), and the hotel helps with parking for 40nzd, which is still very convenient. After all, the hotels in Wellington are basically not easy to park, after all, the city center is very expensive. The view from the room is good, there is a green area outside the window, which is the local cemetery (the locals don't mind these, it's very similar to Japan), and I personally don't think it matters, after all, the environment is very good.

We had a wonderful stay and enjoying the great location and convenience of exploring the city. The room is newly renovated, clean and well kept. My daughter had the really delicious gelato as shown in the photo.

What a beautiful place, quiet in our room, full on bar and restaurant below, amazing meals and great service. Room was pristine, beds were comfortable and off street parking is a God Send. We will be back, cheers everyone at the Arms for giving us a great 2 nights in Welly.

Three people booked a three-bedroom apartment. In the center of Wellington, there is a big NW supermarket on the street. It is also very convenient to buy food for yourself. Go left and go to Victoria University. In short, I am very satisfied, I am sorry that I have not been able to stay for a few more days. There is wifi, the only dissatisfaction is that the kitchen is in a hurry and will flood underneath.

It's close to Queen's Wharf. The rooms are large and tall. The outer building is very European style. Arrive, very good feeling, if the price can still be recommended