Find the Cheap Closeburn Hotels

Our friends from the UK had to cancel their NZ trip at short notice and couldn’t get a refund from Rosewood Matakauri, so since we live in Sydney, they offered it to us. My wife jumped at the offer for a full board weekend in Queenstown. We arrived Saturday afternoon and from the moment we arrived, the service was excellent. Welcome drinks, late lunch, pre dinner drinks and Canapés, an excellent dinner, then breakfast next morning and all over again the next day, the food was impeccable. The room, in 5e lodge was cosy and well appointed. We used the gym, hot tub, pool, sauna..made the most of our weekend there. The bed was comfy, the room has Great Lake views, well appointed bathroom, The staff were fantastic, helpful and always willing to chat. We’d definitely recommend this place to anyone, although I guess it’s pretty expensive. Ideal place for something celebratory.

Lake view rooms are perfect. The hotel is ok and as a Mercure, pricing is reflective in the higher end. It’s about a 20 minute walk into town which is downhill. To many sherbets and coming back I would recommend a lift. The local bus is halfway down the hill also. Bar staff and restaurant staff are smiling and helpful. Front desk need to take some learnings from them. Dinner 1 night was a nice meal accompanied by a nice wine and very pleasant service. Breakfast….save your money and head into town. You are paying for the view. Pay as you go as you don’t want a surprise when you check out.

We really enjoyed our stay at this hotel. We were a family group so we required three rooms. Everything was beautiful, comfortable and cosy. However the highlights were the evening meal(s) we had at the restaurant. We stayed three nights and had such a wonderful time the first night we dined at the hotel that we ended up eating there every night. The menu was comprehensive, our group ordered widely and we all enjoyed each dish. I particularly loved the pumpkin soup, but the steak and pork dishes as well as the hamburgers , were equally popular. Attention was paid to detail, and this was especially the case with the deserts and their superb presentation. The staff were cheerful and generous and made us feel like welcome guests.

Cannot believe how good this place was!... We ended up getting a private 8 bed dorm for 6 of us, the room itself got a little hot, but the staff quickly brought us a fan which helped massively. Toilets and showers were so well kept and the lounge, washing machines and drying rooms made the whole process so easy. Kitchen is absolutely huge and perfect if you plan to prepare you food there. But the staff were something else, unbelievably friendly and one lady even lent me 50c out of her own purse for the lockers, completely didn't need to do it but wanted to help me out!... An absolute gem! I will DEFINITELY be staying here again in future.

The hotel is on a slope. This time, the first row is facing the road. There is a garage below the road on the first floor. Parking in the garage is very convenient. You can also drive up the slope, making it easy to pick up luggage. There are three bedrooms and three bathrooms on the first floor of the hotel. The second floor is the living room. We have four adults and one child, which is just right. The hotel is quite cozy, and the facilities are very new. The location is not far from Queenstown on foot, about 10+ minutes, but there is a long steep slope... It's a bit tiring to get back to the hotel...😂 There is road construction going on near the hotel these days, which will wake you up in the morning. The only shortcoming is that there is no radiator in the hotel room. Sometimes it feels cold in the middle of the night. Everything else is good.

DO NOT COME HERE! This place is absolutely horrible and my worst ever living experience, the customer service is also the WORST I have ever encountered. The rooms smell like paint, especially at night when the humidity sets in. We called the owner to ask about the situation to see if they could either switch our room or somehow evacuate the smell, which ended up with the manager walking out of the room, not wanting to help fix the situation at all, he had the WORST attitude. I've never had so much trouble with my travel accommodations! SAVE YOUR MONEY and live somewhere else instead!

Enjoyed a 4-night mini-break at QT Queenstown. Hotel is great and I’d highly recommend – perfect location (short stroll into town along lakefront); spacious rooms; and most importantly staff welcoming and professional (shout out especially to Louisa & Anthony on front desk and Darren & Erike(?) in restaurant/breakfast room – they’re great ambassadors for QT and made our stay extra special.

The rooms were very average condition, but our kids enjoyed the big deck to play on. Staff werent very helpful and seemed noone knew what was going on, slack communication it seemed. I had also requested our family rooms to be close (twice) yet when we arrived we were on different floors! The man at the desk had no explantion or idea how to fix this issue. Eventually I called for the manager and she changed the rooms for the following night. The restaurant was unimpressive for the high prices also. Had much better meals in town.