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The rooms were clean, very comfortable, and the staff was amazing with top notch service. This is the perfect hotel for a weekend getaway in Darjeeling. It’s one of the best hotels with amazing Mountain View with beautiful sunset and sunrise. Hotel staff especially hotel manager Ms Tamanna Ali went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Darjeeling. This hotel is in walking distance to all the famous eateries in Darjeeling ***** with plenty of shops for shopping and souvenirs. Took advantage of the hotel’s location to walk to dinner, checked out couple of shops and have drinks. Rooms were even provided with heaters if required or chilly weather.

All are good but restaurant is not available in hotel, location in good, food was not too much good and testy.

This is a transit hotel for people going to various destination within north bengal, sikkim, bhutan. Hotel has all amenities as required for short stay. Good location, connected to major rail, bus auto, taxi stands. Food is good, breakfast us ok not much choice. Staff behaviour is ok. Only one negative is allowing lobbies to be smoking.

The great hospitality provided by Roshan Kumar, sagar , Renuka , Silas, Nikita, very polite, great hospitality, keep it up, they are very helpful in nature , chai tapri is the best part to take experience, well maintained hotel, Restaurant is awesome, party is awesome Thankyou

Our stay at the hotel was a mixed experience. While the staff were friendly and the restaurant offered a stunning view, several issues impacted our comfort. The room, located in the basement, was damp and lacked proper ventilation, with no AC or fan available. The bed arrangement was uncomfortable, and the bathroom was smaller than expected, missing the advertised bathtub. The hotel's lack of a lift also made it less accessible for elderly guests. Despite these drawbacks, the 24/7 hot water service was a plus. Pros: Friendly Staff: The staff were very courteous and helpful throughout our stay. In-house Restaurant: The restaurant offers a fantastic view, enhancing the dining experience. Hot Water Availability: The geysers provided 24/7 hot water service, which was very convenient. Cons: Room Location: Our room was located on the second floor, which was actually the basement. Bed Arrangement: Instead of a king bed, we had two single beds joined together, which was uncomfortable. Dampness: The room was quite damp and lacked proper ventilation. No View: The single window in the room only faced the wall of the next building, resulting in no airflow. No AC or Fan: There was no air conditioning or fan in the room, adding to the discomfort. Bathroom Size and Amenities: The bathroom was very small and did not have a bathtub as mentioned in the amenities description. Food Quality: The food at the in-house restaurant was average, despite the great view. Accessibility: There was no lift in the hotel, making it difficult for older guests to access the rooms.

Review of Taj Chia Kutir, Darjeeling We stayed at Taj Chia Kutir, Darjeeling, from 15th to 17th February 2025 to celebrate our 13th wedding anniversary. While the property itself is stunning and the overall stay was pleasant, our experience was significantly marred by poor service coordination, which ruined our special occasion. Service Disappointment Before our arrival, our travel agent coordinated with Mr. Rishi, the F&B Manager, regarding a special anniversary dinner, estimated to cost around ₹25,000. We were advised to connect with him upon arrival, which we did. Mr. Rishi assured us that he would make arrangements and get in touch with us. He even mentioned sharing his contact number, but he never did. Neither did he reach out to us nor did he arrange anything, leading to a complete disappointment. This lack of communication and follow-through showed a serious disregard for guest experience, which is unexpected from a brand like Taj. Other Aspects of the Stay • Property & Ambience: The resort itself is beautiful, offering breathtaking views and a serene atmosphere. • Food: The food was average at best, with a limited spread. For a luxury property, we expected a more diverse and high-quality culinary experience. • Service: Apart from the anniversary dinner mishap, the overall service was decent, but not exceptional. Final Verdict Taj Chia Kutir offers a picturesque setting, but the lack of attention to guest requests and poor service coordination left a bitter taste. For a special occasion, we wouldn’t recommend relying on their team for event arrangements. While the stay was comfortable, this service failure overshadowed our experience. If you’re visiting for a casual getaway, you might enjoy it, but if you’re expecting top-notch service for a special occasion, think twice.

This is a lovely hotel well positioned with excellent views, lovely terraces with hundreds of flowers, really well designed rooms and public spaces. The staff are all excellent very welcoming and service level extremely high Parveen mixes amazing cocktails and was very attentive. The food was excellent both the buffet and off the menu. Housekeeping, nothing was a problem and if the temperature drops they bring hot water bottles and set a real fire in your room. We loved relaxing in the library over tea after a hectic day in fascinating Darjeeling. Highly recommended.

The location is perfect, even non suite rooms (we stayed in the Rangbhang Manor) are very large, and staff is amazing In my years of traveling, I don't think I have ever met service staff with such an amazing attitude, going out to serve to an extent you almost feel embarrassed being waited upon like that, and all done always with a smile on the face. Salim and Mukesh who also went with us down into the tea gardens where ladies were plucking leaves (it does take some effort to go down the hill the way they do!), Mukesh who went for the river Trek with us, Suparna and Akshay who served us during our meals, led by the Manager, Tauseef. We paid a price higher than listed on Cleartrip and the GM, Sanjoy Bannerjee, said that they don't honour Cleartrip bookings (or any online platform other than MakeMyTrip). Sounded fishy but I don't have a way of knowing.