Find the Cheap Zaton Hotels

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

Very nice resort with plenty of sun loungers, pools and access for sea swimming. Good restaurants with lovely food and the service was good. It's about 5km from Dubrovnik old town so you can easily walk or get a taxi. I would recommend staying here. I will definitely return.

The desk staff are friendly, but the service items are too poor to be considered a 4-star hotel. This was my first time in a hotel without welcome water. There was bottled water in the minibar for a fee.

Booked a sea view room, you can see part of the sea when you open the window, the environment is good, and the hotel chain has a beach and swimming pool where you can swim unlimitedly. There is a Chinese restaurant 10 minutes away from the hotel. The owner is from Zhejiang. The food is very good and the price is not bad. It is about 7-8 minutes away from the bus station, and the bus to the old town takes about 15 minutes. The hotel breakfast is very simple and has not changed in 4 days. Maybe foreigners really have nothing to change.

Beautiful spacious room with an excellent view of the sea. The only setback is that the bathtub did not come with an anti slip mat which can be a little slippery getting in and out. Staffs are so friendly and gracious. Breakfast spread is a little disappointing for a 5* hotel. The set up of items are quite messy eg the butter is not placed near the jam. The gluten free items placed in a corner that's not that obvious. The egg station is so far away outside with only 1 person handling so many egg orders.

This is a really nice budget hotel, located in Lapad, away from the hustle & bustle of the old town, and close to the beach. We had a large room with an extremely comfortable bed/pillows, and a terrace/balcony. I thought it was a great idea to have clothes drying racks on the balconies, perfect for your beach towels & swimsuits. We had the breakfast, and it was pretty much the same every day. But even for us vegans, we could get something nice to eat. And for people with no dietary restrictions, there is even more choice. Our shower was faulty, which we reported to staff on our first morning. As it was the weekend, they advised that it probably wouldn't be fixed immediately, but by Tuesday we had a brand new shower head (the shower was usable, just faulty - we didn't have to exist without a shower!) The staff were lovely, friendly, helpful, and gave good tips about the beaches and surrounding area. There is a bus stop directly across the street from the hotel, where you can catch Bus 6 to the old town. The buses are small and very busy (September) and the cost is 2.50 euro one way. We did also buy tickets in advance from the kiosk in the town, where they are a little cheaper (1.70). And I must admit, we walked to the old town on several occasions. 30 minute walk, but with beautiful views. The beaches close by are lovely. There is a great walking path along the coast, and at some spots you can walk down stone steps to small seating areas, where you can also jump into the ocean and swim. We did this instead of going to the pebble beaches and hiring sun loungers. Overall, this was a really nice hotel, perfect for what we wanted. It is not high end, glam or luxurious, but it is comfortable, clean and friendly.