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Surprise 30th birthday celebration We had a private room for a meal with family and friends, the food drinks and service was outstanding, the food was delivered in a timely manner very efficient delicious food and big portions the drinks service was also excellent all the staff were amazing the manager Chris, events team Kinga and Maier and all the waiting staff especially our waitress for the evening Jada went above and beyond to make it a truly great memorable evening A massive thank you to you all

The scenery at the door is very beautiful, there are rivers, parks, big geese, flowers and grass. It is also convenient to eat downstairs, there are many customers, and the voice is full. The first floor is all a restaurant, and there are many tables outside. But it's bad to eat downstairs to facilitate business. At 8 o'clock in the evening, I wanted to go to bed early because of the time difference, but my head kept buzzing, and my headache collapsed, especially lying on the bed. It felt like the sound of a certain machine, I thought it was a fresh air system. To the corridor, I found the whole corridor was this louder sound. Knowing that changing rooms is the same effect, but I can't resist the enthusiastic suggestion of Miss Ctrip, I went down to the front desk. People say it is kitchen equipment. Ha! I can say that there is a problem with the structure of this house, and the resonance is so obvious. This is the rhythm that makes people stand in the room. The front desk said the kitchen would stop after 10 o'clock. No way, go to the restaurant downstairs to have a cocktail, and stay up until 10 o'clock to go to bed. In the future, the hotel should be cautious about this kind of large-scale restaurant on the first floor.

I really enjoyed staying here with my work, I have stayed before but since the renovations the hotel really is beautiful now. I used the restaurant too and the food was great, the setting peaceful and the staff very good. I was served by someone called Candice (I think that was her name who was excellent). I have attached some photos of the food. Also if you’re away with work and also a cyclist, try and take your bike too as there are some lovely early morning river paths to cycle which start just outside the hotel. Perfect!

Great staff and lovely comfy room with nice extra amenities for my All Accor level. Breakfast also great. Couple of issues- ( very old) safe in room did not work. Also nail clippings on carpet! Hermis from front desk did a brilliant job of emergency hovering. Mehar also kindly gave me a late check out.

Google review summary 3.9 Good 192 reviews 5 ★ 40% 4 ★ 35% 3 ★ 12% 2 ★ 5% 1 ★ 8% What guests are saying ”Boutique hotel, friendly management and staff, competitive prices, great food.” ”Quite an average hotel, not really tasty breakfast, loud rooms” ”The towels in the bathroom are a lovely size and nice quality.” More Reviews Search reviews Jo Leverett 2/5 just now on Google Hotel was nice, check in fast, room nice with tea, coffee and bottled water,although bathroom a bit tight, lovely garden area. We did not have dinner here so cannot comment on that although the menu looked lovely. However.....breakfast was a joke! Myself and my 2 friends all got up early to get get to breakfast which is only served until 8.30am and when we got there we found that there was no cooked breakfast, only continental. That's fine but a continental breakfast does not consist of a croissant and an egg cup of yoghurt! Oops I mustn't forget the 2 slices of cold toast🙄 at not point when we booked were we told that there was no cooked breakfast....it clearly states on their website the cooked breakfast available. When we went to speak the gentleman at reception, Baz, he was incredibly rude and unhelpful. He lied, would just walk off and ignore us or was rude and a bit confrontational. He would not give us a head office number for Verve hotels. And we were not the only people unhappy this morning! It's such a shame because the breakfast, or lack of, and his attitude, has spoiled what we thought was a lovely little hotel. I've seen the comments on here from the hotel staff when they get a negative review and I cannot believe how rude and insulting they are to people. Rather than apologise and take on board these comments they just want to be nasty so I can see why Baz was the same! Also, although the small car park is free you have to wait for other guests to come and move their car that's blocking you in as the hotel allows double rows of parking. I would like to add that all the other staff we met on our stay were lovely

We very much enjoyed our overnight stay at this hotel. We were a family of 3 and shared a room. The staff were very welcoming and efficient on the front desk when we checked in. Once in the room we were very pleasantly surprised to see how good the pull out bed was for my eldest son. In fact it was a double sofa bed. It was very sturdy and had a very decent mattress on it ( unlike other top rated hotels we have stayed at ). The room was clean and had everything you might need , including iron and ironing board as standard. Breakfast was a tasty affair and staff were constantly replenishing items as they ran down. All staff very friendly and overall a great stay for a super price. Will definitely stay here again when we are visiting family again.

I needed somewhere reasonably priced as I was in Bedford for an early appointment. I found it on a 3rd party booking platform and booked as it has good reviews, I didn't even think to check tripadvisor, until the day before check in and by then it was too late to cancel after reading all the poor reviews on here. Anyway, we arrived and the parking is plentiful. A few disabled bays. The lobby is very nice, and clean. The receptionist was very friendly and welcoming. We requested something not too far away (from the reviews on here), and they obliged. We didn't have breakfast here as it is rather expensive...£15 per person. They do buffet dinner too and that's not cheap either...about £25 or 30 per person. We decided to get takeaway delivery instead. The room is a bit small for two people, but fine for one. It was OK though for one night. I'd stay here again should I come to Bedford again.