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Bedroom spacious, but thereafter not good. King-size mattress on a double bed base meaning it was easy to roll out of bed if you ended up on the unsupported edge The duvet was sticking well out of the cover, and it was filthy and worn, disgusting. Bathroom had peeling paint, and no shaving mirror. Shower worked well, but surrounds and seals pretty mouldy. Bedside lights could only be switched on / off from one side, inconvenient The TV remote control was disgusting, filthy and worn out with no numbers visible. Absolutely thick with dust and worse. Bathroom basin not cleaned (2 night stay). Tea tray left dirty and not even wiped after first night, although was replenished. Food -greatly overpriced for below average mass produced basic food. Serving staff were reasonable first night, rubbish 2nd night. Some food cold by the time it was served. Breakfast, poorly laid out. Scoops impossible to use in the curved cereal serving bowls, picking up about 3 cornflakes at a time. Eggs tough as boots. Cracked / chipped glasses and mugs being put out for use. Hope never to return. Could be really nice with some investment, but currently the worst IHG hotel I have stayed in anywhere.

Parklands Hotel & Country Club is a hidden gem. From the moment we stepped into the hotel it was well decorated, given a wedding vibe to us. The wedding area for ceremonies and evening reception gaves you an insight of how the big day would work. It's very well structured and thought out so it flows well and no cross over with guests staying in the hotel. The surrounding area has loads of space for wedding photos/videos such as a close by woods, open grass area and the baloney at the top of the hotel for those stunning photo opportunities. Jennifer (events manager) is an unbelievable coordinator when it comes to weddings. We met up with her 3/4 times throughout the year to makes sure everything was on track and if anything needed done or changed. On the day she made my wife and I feel so relaxed, making sure we just enjoyed the day with friends and family. If there was any issues on the day I wasn't aware due to Jennifer dealing with everything. Staff all day couldn't do enough for us. They looked after all guests and if we needed anything extra they would make sure to get it. We even had a visit from the owner of Parklands which I found it very humbling and appreciated to take time out to see us. The food was delicious, not just on the day but we visited the restaurant a couple of times before the wedding. I'd recommend to go in for dinner to see how good the steak pie is. We visited wedding venues ranging from Greenock to East Kilbride and Parklands came on top. The value for money for a full wedding (90 people for us) is amazing. This is from them organising, planning, the look, great food, professional staff and a stressless experience for my wife and I. I'd recommend to go in for a look and chat, thats all it took for us to know it was the place for us. Thank you Parklands for making our wedding day so unforgettable. Mr & Mrs Grassie

First class hotel with excellent staff and rooms,I stay here every week while working up Scotland. The rooms are modern and spotless with everything you need. All of the staff who I have got to know over the last year are excellent at there jobs and can’t do enough for you.breakfast is very good with plenty of choices, evening meals are good also. I would definitely stop here with my family rather than just for work

Two days at The Open at Royal Troon this week (Jul 24) and searched TA & Google for convenient hotels. Stumbled over The Redhurst - 30 min drive from golf course. So - took a punt. WOW - WHAT A FIND! OUTSTANDING value for money. Very modern and lovely furnished small hotel. Restaurant was excellent. Bar - well designed and great buzz. Bedroom, though not huge, was good enough and really well furnished, equipped and super comfortable bed and delightfully presented. Ver clean, well furnished with great in room nibbles ( be warned!). Ensuite with shower was well designed and furnished. Dinner menu was not large but more than adequate - simple straight forward good nosh. Crispy BBQ chicken strips , as a starter, is a must- delicious . Their steak & ale pie - WINNER! Meat quality was excellent & plentiful. All freshly cooked, hot and very very tasty. BUT.. the absolute star(s) of the show were the staff. Rarely have I met such young, motivated and customer focussed staff. From front desk, through bar to breakfast & dining staff - all were simply outstanding. They could not have done anything to make our stay any more pleasant. OUTSTANDING! I would highly recommend this hotel whether visiting on Scottish golf tour or Glasgow.I will be organising a golfing trip back to the West coast & will definitely be visiting again this lovely hotel. Thankyou to all the staff!

The Torrance hotel chose our school, St Vincent’s primary in East Kilbride, to benefit from their community give back Christmas parties. Primary 1 and 2 went one week and primary 3 and 4 the next (the latter I attended as a parent helper). We cannot thank the staff enough, who gave up their time voluntarily to provide such a special occasion for our children. There was a fantastic dj, face painter, entertainer, chef, waiting staff and many more who all put in such a shift that I can hardly believe they did it for free. Their enthusiasm and attention to detail was wonderful to see and greatly appreciated. The Manorview Group provided us with transport, the tables were beautifully decorated, there was plentiful food, juice, ice cream, sweeties, dancing competitions, goody bags and a visit from the main man himself, Santa. What an absolute treat this was and one the children (and adults alike) will remember forever. Thank you so much for providing a magical Christmas experience for the kids.