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I stayed with a group for a few days and then extended my stay for another day. The price tripled on New Year's Eve. I was exhausted after a day at sea. When I came back for dinner, I was not allowed in. I was told to go back to the room to find the invitation card... The whole New Year's Eve event was not good.

A lovely hotel and a really positive experience. We had a sea view room with a balcony which was excellent. They provide water everyday and there is a fridge and safe in the room. The hotel is big but doesn’t feel overly massive compared to some of the other resorts near by. First impressions very good with the newly refurbished lobby and downstairs area. The hotel has had a brilliant face lift compared to some of the older photos on Trip Advisor. The pools were great and everything was always very clean. The gardens are landscaped beautifully. We spent most of our time by the adult pool which was quiet and had a bar. There are a few other pools which are a bit louder and more for families. The aqua park is good and new because it’s in it own self contained area. Slides for small and big kids/ adults which is fun. The beach is also nice as it’s private, there are plenty of sun-beds and shade. Food wise, we enjoyed the buffet and there are some A La Carte restaurants included in the All Inclusive. These were nice to visit for a change. The food was always very fresh. Breakfast is good at the main buffet and the option of going to the beach restaurant as well. The bars are good. Only local alcohol is part of the All Inclusive but we didn’t have any problems at all, they made nice cocktails and the service was fast. I wish there was another spot by the pool to get ice cream rather than just at the aqua park. We went on a diving excursion where we scuba dived for the first time. This was through the diving centre at the hotel. The trip was a little chaotic but overall very pleased and we felt safe and had fun. The spa could do with a refurbish as the decor and equipment is quite dated and lacking the feeling of luxury. The massages were pricey, almost the same as what it costs in the UK. I had a mani-pedi and a facial at the beauty salon which was nice, but it isn’t particularly luxurious. My partner also had a shave and haircut which he was really pleased with. The staff were nice on the beauty salon. Osama who seems to be the manager, was very good. There could be more things to do in the evening apart from wait until the 9:30 entertainment. We went to a couple of the shows and they were alright. The fire show was the best. It would be good to have more evening beach entertainment e.g. musicians. The animation team are lively and there are several activities you can chose to join throughout the day Disappointed that you have to pay for the tennis court and the crazy golf, explains why nobody else is using them. We just wanted to have a short play to see if we liked it. We visited on the first week of October and we were surprised to be one of the only British guests, the majority of guests were German or Egyptian so we didn’t really get to socialise (just more of an observation and not a criticism). Most of the staff spoke German as well as English and Arabic. You could pay for lots of things in Euros, Pound Sterling or Egyptian Pounds.

Our third time in Hurghada. We selected this hotel to spent a few days and relax before our diving liveaboard. Hotel has a perfect location right next to new Marina and Sheraton street. Later has a good selection of local food options as you may get bored to new Marina restaurants which all have more or less the same menu. Room was neat and clean. Air con worked flawlessy. Mattress was nice and firm so we got a good night sleep after a long flight. Maybe from a Scandinavian view point hotels in this area are not so new but the staff worked hard with renovations. Hospitality of the staff was simply exceptional. Breakfast included a selection of bread, eggs, cheeses, ham and fruits. Considering the price point you can not expect more. Hotel has a nice pool where you relax and grab a cold one.

I arrived at holtel check in was very good room was fabulous in front of beach food was good staff couldn't do enough for u the onley problem is house keeping should be more better and work more better but the beach is amazing to relax no one Bothered u hassle free would like to thank all the staff for help hassan at reception mohamed waiter Ibrahim the manager thank u everyone for great holiday

The hotel is located in Soma Bay on the Red Sea, more than 40 kilometers from Hurghada Airport, not the majority of people living in Hurghada and Marti Bay. This position has advantages and disadvantages: the disadvantage is that there is no supporting business, there is no business to buy, no way to take a taxi, only the hotel car (no expensive); the advantage is quiet, the entire bay only Westin, Sheraton, Kempins Base and a diving club, so the beaches on the other side are European and American foreigners, did not see other Chinese. The Westin’s beach is far from the hotel and the hotel will be transported with the shuttle bus, so it is inconvenient to play with the sea. But we went to the Westin golf course, which was great. The facilities of the hotel are of course good, the building is renovated and the room pool gym breakfast, etc. are top notch. But I have to spit on the service. When checking in in the lobby, the attitude of the front desk was polite on the surface, but the room for us was particularly bad. I specially booked the golf sea view room and gave it to the far side. Since Soma Bay has not been fully developed, it is now undergoing major construction, giving me only 200 meters of work space in the room, which seriously affects the landscape and rest. I suggested that I had to change a room. The front desk lady was very reluctant to say that there was no sea view room. Then I insisted on asking, only to say that there was only a lower floor facing the room on the edge of the atrium pool. Later, when I was playing, I was close to the original room and found that there was no one in the area. If I stayed, I was the only one who lived near the construction site. After returning, I complained to Ctrip, and the hotel actually told us that Ctrip had changed the room. The sea view room has been upgraded to a pool room. The room service is basically not available. The service during the meal is also normal. After pouring the coffee, even if you add milk and sugar, you will walk away without much attention.

Royal lagoons is my favorite hotel and this is my fourth visit to it and l highly recommended it for everyone who wants to have a nice holiday - i was at hoyel from 23 May to 29 May room number is 5902 villa 48 - All staff are friendly and I would like to thank Mr Amr who is one of workers at restaurant , he is kind and always helps us and all guests and always smiles- i will visit this hotel many times in the future

Came here with friends and we had a fantastic stay here with such nice people. The staff make us feel like family from day one and help us always with lots to do on the beach and the pool is near by. There is so much choice in the food too which makes it fantastic for everyone of all ages. We will come here again it is absolutely fantastic

The location of the room itself did not have such a good view. I communicated with the front desk that I wanted a room number closer to the sea, and they helped me change the room. The price is very good, the environment is good, and the breakfast is also good.

The environment is really good. The food in the restaurant is more in line with Chinese tastes. The staff inside are very nice and keep feeding me hhh for fear that I won’t be full. If it’s not about the itinerary, I can play in the hotel for three days. There are private people in the hotel The beach is very clean. In the evening, you can have a drink at the hotel bar. Everyone dances together. The room should have been newly renovated. It doesn’t taste like a five-star standard, but it’s clean. It’s recommended. There’s nothing to eat nearby, but the hotel has three meals a day. all good