Iberotel Casa Del Mar Resort

If I can rate this hotel more than 5 stars, I will do so. Those people are hospitality gurus, the way they treated me and my family made us all overwhelmingly happy. Every single detail was taken into consideration and exceeded my expectations. -Once in the restaurant my son was hesitant and in seconds the chef made him a special order that suits his taste. -Snacks and pizzas are so yummy. -The hotel is nice and cozy. -The views are relaxing. -Super clean Rooms, Pools and restaurants. -The main restaurant served seafood several times. However, It was never smelly and this is a plus. -Access was available to Jaz Casa Del Mar's lovely sandy beach. Words won't express my feelings when the hotel sent me a complimentary birthday cake on my birthday and another compliment was sent the next day (fruit platter, nuts and maccarons😋😋) Special thanks to reception team members (Mohamed for his close follow up on any issue, Ibrahim for his complement and Philopater for receiving us). Special Thanks to the pool bar men (Abd El Salam and Mina) they served delicious coctails 😉👌 -Special thanks to Ali Barakat in the Snacks bar -Special thanks to Ali & Hamdoun in the main restaurant. -Special thanks to Mohamed from the room service team. -Special thanks to Fares at the beach. -Special thanks to Sentido's team for making our vacation an unforgettable one. Will be back again soon ISA All the best...

The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.

Nice and comfortable stay. Great staff, very polite and helpful. Close to the beach, and relaxing with all inclusive. Close to the airport, easy uber-drive to the Hotel.

Very accurate pools and quiet area

Jaz Casa Del Mar Resort is related to Jazz Group, one of the biggst group works in tourisim, I was shocked in the hotel because most of the workers in the bars, whether by the sea or in the lobby, treat Egyptians in a bad way , I don't know why but really it was a bad experiance i will never go there again if you are not egyptian you have nothing to worry

Very bad service and rude staff

The worst stuff service ever

Staff a credit to the company. Property well maintained always being cleaned and tidied. Rooms a bit dated but lovely daily clean towels, toiletries replenished with fresh bottled water every day. Plenty of choice of food at breakfast and dinner, a bit repetitive at lunch time, always a fresh cooked section open all meal times. Right next to the airport quite a way from Hurgharda main area but some shops local. Lovely promenade outside for an evening stroll. Over the road the sister hotel where you can use the beach and trips available.