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Facilities: Everything else is OK, mainly talking about the problem of air conditioning, the room feels hot for me, so I asked the front desk to open the air conditioning, the front desk replied that the air conditioning is automatically opened according to the outdoor temperature or air conditioning. Then I asked for a thin quilt, even if the sheets were fine, and later replied that there was a summer quilt in the room, and I turned it over. I calculated it in my understanding, but I didn't fall asleep all night... It was too tired at 7 o'clock in the morning, and I fell asleep for a while. I hope the hotel will pay attention to it later.

第二次入住這家酒店。感謝文經理的熱情接待，感謝樓層服務大姐的細心和暖心。這家酒店是我們今年1月9號入住的酒店，之後大家一致認為滿意，可以保留入住名冊。12月我們需要入住，這家酒店滿房，感謝攜程平台的空房提醒🔔流程，讓我們如願以償的搶到這家酒店的12月聖誕平安夜房間。早餐豐盛，營養價值極好。今後還會繼續入住。

The room was clean and tidy and warm, especially the subtleties were fine. The lobby was spacious and bright, the waiters were warm, the service was thoughtful, the breakfast was rich, the environment was elegant, the hotel was Samsung standard, it felt like four stars, the service was five stars, this is my first time to Yongzhou, and I stayed at the first hotel. It feels very good to me, the stay is very warm and comfortable. In short, I will definitely stay at this hotel next time I come to Yongzhou, thank you 🙏🙏

酒店基本上是按照五星級的標準，房間大，設施齊全，交通方便，有停車場也有超市，不過酒店六樓就有個餐廳，平價餐廳做的菜還挺好吃

The room is great. There is nothing to fault about a five-star room. The bathroom is spacious and well decorated. There is also a small water bar in the corridor. The service attitude is also very good. The restaurant downstairs has group purchases. It has a good environment and is cost-effective. It is highly recommended. It’s too hot in summer and you don’t want to go out to eat. You can just eat special dishes downstairs.

環境好，裝修偏中式商務風格，比較安靜，餐廳的米粉挺好吃。前台服務很好，晚上有夜粥贈送到房間，設施齊全，六樓有洗衣房和健身房，都是免費試用，性價比很高。旁邊都是夜市和飯店，下樓吃東西很方便。經常出差過來入住。

民宿位置好，就在狀元樓旁邊，停車也方便。房間乾淨整潔，很有特色。特別是前台美女熱情周到，有耐心，知道我們要熱飯菜特意去找來微波爐，很暖心。下次還會再來，也會推薦給朋友。

本來一切都非常好。這個酒店的優點是①位置，周邊吃的很多，對面就是商場很熱鬧，在區政府旁邊有超沖站充電樁多，②房間跟全季系列一樣正常乾淨，值得表揚的是空調工作有效，並且床上用的是薄被子，這一點很多酒店都做得不好，大熱天還放皇后都冬被。所以昨天睡得很不錯。最後要説一下這個酒店最令人奇怪而且非常讓人不高興的一個事。上午十一點四十分酒店前台打電話到房間問我們續步續住，我説我們馬上要離店的，不過現在在整理東西可能會需要半小時，我想跟他們説了希望推遲一點大概最晚一點鐘前可以離店。然後這位前台説：“延遲的話，一小時收費30，超過12點整舊開始計費，你去看看訂單上面寫了，昨天你們入住的時候也説過了。”我説入住的時候沒人跟我説過這個，另外我們住其他全季或者甚至人家五星級酒店也可以商量延遲一兩個小時離店的。這位前台説不行就是不行，付錢可以 一個小時三十。我生氣了，跟她説沒有你們這樣態度對待客人的，生硬趕人，沒錢別住的態度，這還是全季嗎？然後她説，最多給你30分鐘，之後開始算錢。這麼噁心都態度我們也是呆不下去，本來就是要走的，不如早走少在這裏受人氣。今後我們也不來住了。對面的莫林酒店也可以去，很近的維也納酒店也很不錯。這家全季服務態度太拉胯了。自我感覺很**，是客人欠他們的。晚來不退錢（昨天晚上大概我們六點鐘到的）晚走一分鐘就開始計費。我下樓辦理離店手續的時候反應這個事情，接待的人説不是她不過她們這樣講是符合規定的沒錯，問她剛剛誰聯繫問的她一開始不肯説，在我堅持詢問之下，她是聯繫我的人是何小姐。其他方面我都點評五分鐘，服務這一項應該是負分零分。

The hotel stay experience is very good, the room is clean and comfortable, spacious, the bedding is soft, easy to fall asleep, the service staff is kind and thoughtful, making me feel at home.

地理位置好，交通方便，房間舒適衞生，服務人員很熱情，樂於提供各種幫助，前台小姐姐非常熱情，非常推薦，還有免費零食，贊！！！！