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It is about 20 minutes by train from Bern, the location is “rural”, there are farms, cows, etc. outside the window; the reception is warm, but not very English, breakfast is simple, 2-3 breads per person + tea or coffee + butter + sliced meat / cheese, etc.

The breakfast is plentiful, with more varieties, and there is a parking lot. The double bed room is a combination of two double beds. It can’t be lying in the middle. It has a hot pot, which is in line with Chinese habits. Some rooms also have a balcony. It is within walking distance of the lake next to it and 20 minutes’ walk from the Omega Museum. About 5 minutes walk from the railway station.

This is a review of the Courtyard's restaurant Bluma - not the hotel. We were a group of 9 people who had lunch at the hotel's restaurant yesterday. The restaurant has a rather nice selection of smaller dishes (a tasting menu) from around the world (e.g. quesadillas, Bao buns, falafels, etc.). The idea is that you order 2-3 items and, if possible, share dishes at your table. In general, a nice concept and a nice looking restaurant. My issues with the restaurant: - COSTS: the costs are high, especially when going for lunch. The dishes cost from CHF 14.50 - 22.50 and a liter of water cost CHF 12. So, you are easily spending close to CHF 40 per person, assuming you only get 2 dishes. As some of the dishes were really very small, many of us needed 3 dishes. This is a very expensive restaurant, even for Switzerland. - SERVICE (1): the restaurant was empty except for our group (perhaps because of the cost issue above?). We all ordered fairly quickly, but the dishes came out staggered over the next 70 minutes. As I only ordered one dish, I sat there watching everyone else eat as mine (the Goan beef curry) came out last. Why would it take well over an hour to get all the food prepared? There was no one else in the place! And, one of the steak dishes was forgotten and had to be re-ordered, so we had a rather hungry teenage boy for awhile. - SERVICE (2): the wait staff did not understand even basic German, you had to speak French (preferable) or English with them. - SERVICE (3): we asked for separate bills by family which would have meant 5 separate receipts for our group. As the restaurant was completely empty, it should really not have been a problem. Yet, we still received one bill at the end and it was quite difficult to separate. Anyway, I hope the hotel F & B management is reading their reviews and does something to fix their cost and service issues. Again, the concept of a tasting menu is interesting and the reason we selected your restaurant. Consider offering a special lunch menu & price and please do look at the service issues.

Ma davvero è un 4 stelle?!? Non c’è niente che te lo faccia pensare: struttura vecchia, porte delle stanze con serrature difettose, personale gentile ma poco professionale, alla reception c’è sempre un cartello con scritto “non sono in reception, chiama questo numero se ti serve qualcosa”, colazione poco abbondante e con poca varietà, ma soprattutto MAI visto un 4 stelle senza servizio di reception 24h!!! Sono arrivato la notte alle 00:30 e ho dovuto chiamare 8 volte un numero per trovare qualcuno che mi facesse entrare nell’hotel. Insomma non è un 4 stelle e l’unica cosa che lo separa da un 2 stelle è che ha il bagno in camera

We had a wonderful stay here at the Mercure in Biel. Check in was fast. Room and Hotel was spotless clean. Aircondition worked great. Bathroom with showergel, shampoo, liquid soap. Unfortunately we did not have time to check out the fitness and sauna on the 6th floor. 24h Reception is great. Free coffee and water a great plus. Matrass was a bit hard, but we did not mind. Would choose is definitly again.