Hotels Near MUSEUM OF ICE CREAM in Chicago

First time in Chicago so didn't know where to stay, luckily I found this hotel and it was very nice, hotel rooms are nicely decorated and clean, took a while to figure out where coffee machine was but found it in the end, only blemish was one set of elevator was not functional but there was no notice posted. It's not that difficult to post notice on the tenth floor was it? But all in all, a pleasant stay and a great location with nice restaurants around hotel, definitely will come again.

When I got to the hotel the only luggage assistance was from the taxi driver. After you check in at ground floor you go up to 15 to change elevators but as there was no help with bags they need better signs. The room was fine and clean until it began to rain and the leak by the window made for a few interesting moments. Breakfast bar was okay but a little limited for the price. At check out I had to ask twice (two different people for the taxi). I should have picked the Holiday Inn.

We were in town for a family wedding The hotel staff was courteous and could not have been more accommodating The room was very comfortable and housekeeping was extremely attentive. We would make a daily walk to Cozy Corner restaurant for the ultimate in breakfast To the entire staff many thanks

Stayed 3 nights at this hotel as a Hilton Honors Gold guest with $30 Food and Beverage credit per night. Encountered outrageous issues enumerated below: 1) Checked in just after mid-night when valet has already closed. I eChecked from Hilton app and received digital key ahead of time but stopped by the front desk to make sure she has my car key for the Valet in the morning. She made a few keys which I sent my husband with so that he can get into the room to unpack as I stayed behind to fill out the paperwork for the car. He opened the room door to guests already asleep and both parties were shocked. The guests staying in my room called down to the front desk, and the only employee at the time started explaining why this may have happened. In that process, my FULL name was shared with people who are sleeping in the room I was assigned to and I learned the name of the other guest and that of her husband. The receptionist was completely frazzled, so I decided to report this to front desk the next morning. I was offered free Valet Parking during my stay. 2) There was NO restaurant onsite and no way for me to spend my Food and Beverage credit except at the self-service snack bar at the corner. I looked at the selection and inquired what my options are if I didn't want anything from the bar. I was told that I can purchase Hilton points with the F&B credit at check out, which I attempted to do. The receptionist told me that their record showed I purchased a bunch of snacks upon check in...I never even walked towards that area as I was dealing with the wrong room fiasco. I was promised to be made whole before they apply the $90 credit towards Hilton points. 3) After four emailed receipts after check out with a balance that finally showed 0, I waited a few days before I called Hilton Customer Service to check as I still haven't seen the point purchase. I was on hold with the first agent for 20 min as she supposedly called the hotel to check. She then told me she's transferring me to another agent to open a case. This was not a warm-hand-off, so I had to tell the story all over again, as the agent appeared to be soothing a crying baby at the same time. I was then again put on hold, for another 20 min, only to be transferred to the hotel reception to tell me that they now show I made snack purchase on the first night of my check in AND AGAIN upon check out, so there's no credit that they can apply towards point purchase. NOW..I don't know how to prove that I wouldn't touch the crap they have in that sad little corner they call snack bar, I'd like to know how HILTON can prove that I made those purchase. At this juncture, I'm putting this behind me. Stay away from this hotel...actually, given my experience with Hilton Customer Service, I'd say stay away from Hilton altogether.

We stayed here on a 2 day vacation after getting married (not the honeymoon). We were on the 7th floor so we thought it would be rather quiet, or, at least, not too much ambient noise from outside. We were wrong. We heard cars, sirens and utility trucks like they were right outside our window. We heard the elevator ding every time someone called for one. The walls (exterior and interior) must be very thin compared to every other hotel we've been to. We ordered Chinese from a nearby restaurant and it was very good, but we had way more than we could finish. Opened up the fridge and it was turned off! We turned it on high and it never got very cold. We probably should have called the front desk, but instead we told them on the way out. The ice machine was broken on our floor and the vending machine would not take credit cards. The rooms are dated. The bathroom lights are very bright and only one switch for all of them. When going to the bathroom in the middle of the night you are blinded. This is ridiculous. There should be a way of illuminating in at least 2 stages or at least don't install concert lighting. The staff were not friendly nor inviting. The pillows and sheets were nice, but the bet was very uncomfortable. All in all I would never stay here again and wish I had seen a review like this when I researched area hotels.

This is the best hotel to stay at if you have an early morning or late night flight. It was very clean and well-managed and it served our purposes. We will use it every time we take a late night trip to Asia which we do 4 times a year at present. We were very pleased.

This is a lovely building with much attention to detail in it's design. Our room was very nice with quality furnishings with one exception. We both felt that the mattress was extremely uncomfortable considering the higher price we paid for the room. Self parking is about 1/4 mile from the hotel entrance which seemed odd to me. There was no provision for a shuttle service. We ate one meal at the hotel - a banquet for the event we attended. The food was good but not outstanding. Overpriced for what we got. No free continental breakfast.

Except that it is a little off the beaten track, there are also restaurants nearby, but it takes a few minutes to walk, everything else is OK. The hotel has its own restaurant, so you have no choice but to eat at the hotel late at night. The taste is not bad. It is more than 40 dollars from the airport. I remember that there is a taxi called city cab from the airport, which is too expensive. Because he can't go anywhere else after accepting the order, he can only go back, so there is a fare that needs to be paid and shared with the driver. As a result, I paid more than 60 dollars, and more than 70 dollars including consumption, which is super expensive. The hotel breakfast is self-service. When you check in, you will be given a colored coupon, and then you come to order. It seems that each different color coupon has different types of options. Mine is purple, I suggest you look at my choice. At the same time, because I booked with Ctrip, the itinerary changed, and I couldn't cancel one night. I wasted 1,000 yuan, which is very unsatisfactory.

The room was clean and the environment was good. The staff was not very nice. I clearly booked a twin room, but they insisted on giving me a large bed and a sofa bed. Finally, after I took out the order, they reluctantly gave me the room I booked. In addition, the hair dryer was broken. It couldn't be used.

Overall, it was not bad. The original was a twin room, but the front desk told me that the twin was not there. You could add a small bed. The room size was limited and eventually it was not added, because the father took the sofa every night. This hotel is partial business, if private travel is not recommended. Surrounding packages can be convenient for eating and shopping.