Hotels Near Motor Row District in Chicago

I can’t say enough about this place. For a affordable accommodations it was great. I would stay again. It is less than a block from Cermack stop on redline. Check in was painless and quick and easy at front desk. The key to the room is like a little silver tin chip, plz don’t lose it they charge $50 to replace. There is a big communal room with frig, coffee, microwave and ice. They have a big table with chairs to use. We had a suite with 2 bedrooms on each side then a bathroom in middle. There were no signs of bedbugs or any other bugs. They had air-con units in each bedroom worked fabulous and really kept room cold. Our rooms overlooked front street. Each bedroom had a double bed. All linens were clean. Bathroom had a shower. Each bedroom had a tv. The internet Wi-Fi free worked just fine. Each bedroom also had a closet and desk with a stool to sit on. Plenty of towels and they gave extra pillows. If you are looking for The Plaza it is not!! If you are looking for cheap affordable clean and safe give *****

We got lucky and got an okay room with no significant health violations. The facilities are very dated but we expected that by reading the reviews. One alarming factor was that the locks did not work at all. The check-in was okay, but the receptionist was not very communicative.

My family and I arrived around 330AM on a Friday night/Saturday morning. Service: 4/5 The Night staff was awesome, hospitality was IMPECCABLE! From the receptionist , bellhop helper, security, you name it! I wish I could remember their names but the receptionist was a young African American male about early-mid 20s! The morning crew and afternoon crew need some pointers from the night shift staff because they need some work. Rooms: 3/5 Our room had 2 full size beds, they were nice and spacious for all 4 of us (3 adults & 1 child). No microwave was an inconvenience but it wasn’t too big of a deal since our short was stay. Overall I would rate our stay a 4/5 (Would have been 3.5/5 had it not been for the service we experienced when checking in.

The location of this hotel is quite good, just in the gorgeous one mile area, shopping and eating are very convenient. The hotel service staff was very welcoming. The decoration is relatively modern, unlike most American hotels. The only thing is that there is no lobby on the first floor, but someone has been helping to open the door to pick up luggage. Breakfast is ok, buffet is average, ordering is good, there are many options. The floor-to-ceiling windows were very comfortable when the sun came in. Although you can't see the river view, it's not far to walk to the river.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

Recently stayed for 5 nights on a business trip and was less than satisfied. When I arrived to my room, the refrigerator and TV were both unplugged and the carpet was wet under the refrigerator from it being off. I had to move the dresser out and plug both back in. While there I had a few articles of clothing dry cleaned and that was a mistake. I followed the in room instructions filling out the form and dialing ”0” to have the clothes picked up but couldn't get a hold of anybody. When I brought them in the provided bag to the front desk the staff looked at me as if I was from another planet before calling somebody to come take them as they wanted nothing to do with it. The clothes were returned late and not by the 6PM time they were guaranteed to be delivered by. To make it worse, when reviewing by receipt after leaving I found that I was charged nearly triple what my laundry receipt showed. I sent an email to the hotel with copies of both the laundry and hotels receipts and over 5 days later now and have yet to get a response. I called yesterday and after waiting on the phone for over 25 minutes I was transferred to accounting. Accounting told there was nothing they could do because that was the amount the outside service they use charged them even though it didn't match the pricing provided in the room. I was then transferred again to housekeeping where I had to leave a voicemail and a day later and still no response. There are plenty of hotels on and near Michigan Ave. If you prefer good customer service stay elsewhere.

Have 24hours free shuttle bus from midway airport to hotel, staffs are so friendly and helpful, if you have layover it’s a good choice. Few Restaurants around the area by walk distance.