Swissotel Chicago
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chicago
Swissotel Chicago
323 E Wacker Dr, Chicago, Illinois 60601, United States
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A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.Show More
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Last booked 11 hrs ago
4.4/5Very Good·Excellent Location
Good Location on the bank of the river. Nice View.
Guest UserAll 132 Reviews
Amenities
Fitness RoomPrivate Parking24-Hour Front DeskLuggage StorageBarRestaurantCaféCurrency ExchangeMeeting RoomBusiness Center
All Amenities
Surroundings
Metro: Randolph/Wabash
(810m)
Metro: State/Lake
(820m)
Airport: Midway International Airport
(20.1 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
7
Pinnacle Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
6
Classic king Room with Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability
2
Lifestyle Suite King
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Movies
Conditioner
Shampoo
Check Availability
6
Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
8
Classic king Room with City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
6
Lifestyle Suite View 1 King
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Movies
Conditioner
Shampoo
Check Availability
Corner Lifestyle Suite
1 King bed
Has window
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
1
King Room with River View-Disability Access/Roll-in Shower
1 King bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
2
Double Room with Two Double Bed and River View-Roll in Shower Accessible
2 Double bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
4
Classic Double Room With River View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
10
Classic Double Room With Lake View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
8
Pinnacle Two Double Room With Lake View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
4
Classic Double Room With City View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
6
Executive Two Double Suite
2 Double bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
8
Vitality Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
5
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
15
Executive King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
9
Pinnacle King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
3
Classic King Room - Bath Tub/Disability Access
1 King bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
7
Premier Room, 1 King Bed, Lake View, Corner
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Wired Internet in room
Wi-Fi in room
Check Availability
7
Pinnacle King Room with River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
6
Classic King Room With River View
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
TV
Conditioner
Check Availability
8
Pinnacle Two Double Room with River View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
6
Premier Corner Room, 1 King Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Wired Internet in room
Wi-Fi in room
Check Availability
1
Corner Executive Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
8
Pinnacle King Room with Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
2
Classic Double Room With Two Double Bed Roll In Shower Accessible
2 Double bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
132 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.3
- Location4.6
- Service4.3
Average for similar properties in Chicago
Guest User
December 9, 2024
The location is great. The cleanliness of our room was fantastic. I asked for a luggage cart to be at the room at x and the front desk said I needed to call for the cart. Really? It took over 15 minutes for a bellhop to arrive at 6:45 in the morning. There is an additional $25 a day charge that is not disclosed at booking. The coffee costs more than Starbucks...? We bypassed getting our room cleaned for two days. On the 3rd it was never addressed. Staff said ... oops. It used to be THE hotel to stay at in Chicago. The last two nights teenagers were running around unsupervised and making noise until security was called. Probably not going back, so sad.
jordi
December 12, 2024
Nice hotel next to the river and close to all Chicago hotspots.
Besides, got a great price thanks to trip.com
Guest User
October 14, 2024
This is the worst hotel experience I have ever had. The staff were not friendly and missed out one of my luggages when we passed them all the tab. The worst thing is the staff were so impolite and even accused it’s our fault. I didn’t understand why a proper decent hotel can treat the guest in such a poor manner. We were all in the city for marathon how come the staff was so hostile to the marathoner. It’s a true disappointment and I encouraged all future runners never ever go to this hotel.
帅哥Nomad
January 22, 2024
No complimentary water in the room! Only plus factors are the kettle, which most of US hotels do not have, and view from fitness center at the 43rd floor. Room is dated, no my style.
Guest User
March 29, 2024
According to the booking, filter and photos, it shows there is a pool at this location. THERE IS NOT A POOL HERE. We only booked this hotel for the amenities and view. Not finding out until we had checked in and inquired about pool hours we were too late to cancel our hotel. So just wasted a night and money on a place I would have never stayed at. We did not have a pool and according to trip booking parking showed for $78 but was more when we arrived. I’m not happy
HappyWR
October 3, 2023
Good location, near tourist attractions, good views recommend here I’ll definitely visit this hotel again and close to Trump building you can walk to there around 5 minutes I love this place so much and I miss Chicago so much too
Guest User
October 5, 2024
Good Location on the bank of the river. Nice View.
Guest User
March 4, 2024
Amazing hotel clean professional. Everything you can hope for in an upscale hotel. Would recommend to anyone looking to stay somewhere nice
Ludovicus
March 17, 2024
On the first two nights of our stay, some ***** couple was yelling arguing at 3am. We heard an occupant in another room banging the wall to warn them, but we were too tired to do anything. Thankfully the ****** left on our third day.
Point: sound insulation not ideal...
Services & Amenities
Most popular business facilities
Fitness Room
Private Parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Currency Exchange
Meeting Room
Business Center
Multi-Function Room
Babysitting Services
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Café
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$84.00 (approx. NZD 148.59) Daily. Reservation not needed.
Private Parking
Additional charge
Valet Parking
Additional charge
Business Services
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
French
German
Spanish
Food & Drink
Café
Bar
Room Service
Public Areas
Shopping Mall
ATM
Elevator
No Smoking in Public Areas
Gift Shop
Non-Smoking Floor
Water Purifier
Non-Smoking in All Rooms
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Kayaking
Off-site
Sailing
Off-site
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Laundry Service (Off-Site)
Clothes Dryer
Facilities for Children
Babysitting Services
Accessibility
Accessible Rooms Available
Assistive Listening Devices
Braille Signage
Stair-Free Property Entrance
Safety & Security
First Aid Services
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Adding cot: Free |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. NZD 176.89) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$50.00 (approx. NZD 88.45) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
Property Description
- Opened: 1988
- Renovated: 2009
- Number of Rooms: 650
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.