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Fraser Residence Chengdu

Fraser Residence Chengdu

4.7/51145 Reviews
Global Center Ocean Park/Century City new exhibition
I’ve stayed at multiple Fraser locations. Having previously stayed at their old location at renheng and had a good experience I thought it would be even better at their new location. I was wrong. 1) The rooms smells full of toxic gas from renovation. Even the air filter in the living room shows a PM2.5 level of 80+ 2) The hotel likes to save as much electricity as possible so they often like to turn off the entire air conditioning unit for the entire hotel in the morning making u wake up from being too hot. The centralised air conditioning is not adjustable at all. I put the temperature to 10c and it still showed a reading of 24. 3) Service was terrible as soon as we arrived. Worker outside supposed to be helping with luggage was standing and looking at us until I called him to help with the luggage. The lady with pimples on her face is rude and not welcoming at all. Speaks to us with no manners and gives us a terrible attitude. Never coming back again! My loyalty to Fraser suites for all around the world ends here.

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