Hotels near Charlotte Transportation Center, Charlotte

My stay at the hotel was very comfortable but I was surprised to find that the hotel does not offer a complimentary bottle of water which I think is a must for a traveler coming from far off places. I have to go outside searching for a water bottle.

A stay at Residence Inn Charlotte City Center places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. This hotel is 0.4 mi (0.6 km) from Charlotte Convention Center and 0.8 mi (1.2 km) from Bank of America Stadium.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.You can enjoy a meal at AC Lounge serving the guests of Residence Inn Charlotte City Center, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 5091 square feet (473 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

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The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

This was perfect due to its proximity to Spectrum Center. Once the valet took the car I didn't want to drive again so we were able to walk to restaurants and the Spectrum Center. There was sort of a crowd at 3 o'clock check-in time at the valet area and then the check-in desk. We actually had to wait about an hour for our room to be ready. The room was very nice though. Room was clean, beds were comfortable, bathroom was really nice and clean. We were on the 11th floor, but could still hear the light rail train bell dinging. I recommend leaving the air running constantly to drown out the noise.

I enjoy my stay and I will come back

The room itself wasn’t bad. The TV had a couple issues but was fine otherwise. I was quite disappointed in the customer service after checking out. I stayed here with my friend for his birthday, so I brought his birthday gift (hand painted canvas that had a paper note/card tucked in the back) to the room to give to him. Unfortunately, it was left there when we checked out. I called the same day (yesterday) and was told they would talk to housekeeping and call me right back. Got no call. I called again this morning at 9:30 and got transferred to housekeeping. She said she had some items to go through and would call me back to let me know if she found it. Almost 5 hours pass by and nothing, so I called back and couldn’t get through to housekeeping. I talked to someone at the front desk, explaining that this was pretty important because I spent a lot of time on the gift and apologizing for being an inconvenience. The person acted irritated and very nonchalant and then put me on hold for nearly 30 minutes while “going to talk to housekeeping.” Also said “Well if it was on a piece of paper then they probably threw it away” even after I had previously said it was a CANVAS painting. After being on hold for so long, they came on the phone and said that they looked in the room and didn’t find anything. I asked if they had looked through the items that housekeeping mentioned before and received a rude, “Yeah that’s what I said, they looked everywhere and didn’t find anything.” I could feel them rolling their eyes through the phone. They didn’t apologize or anything of the sort at the end of the phone call, which was the least that could have been done. Very unprofessional and very bad customer service.

Parking is 20 yuan, but it’s reduced. Nearby restaurants are more expensive. City streets can still be walked. There is car hall of fame but it is not open now. Overall it is worth looking forward to

A stay at AC by Marriott Charlotte places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. This hotel is 0.3 mi (0.5 km) from Charlotte Convention Center and 0.8 mi (1.2 km) from Bank of America Stadium.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.At AC by Marriott Charlotte, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2723 square feet (253 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

I want say that Shana of the front desk was one the most helpful and nice front desk personnel I met in a long time. We were having problems with my employee discount with the breakfast attendant and she took care of everything. We had a great buffet breakfast due to her assistance The other guy was giving me a hard time But thanks to employees like Shana I enjoy my stay at this Hilton I’m downtown Charlotte and I will return due to the hospitality she showed us .