The Quarters on King

We have stayed here a few times and always loved the building and apartments. This time we came down for my birthday. We stayed in a different apartment then normal. We arrived Monday morning. Very nice living quarters. But we woke up the next morning to a horrible sewer smell that was so nauseating. I have never in my life smelled something so horrible. The rest of the day all I could smell was that. Smelled like it was buried into my clothes and skin. I spoke to someone at the front desk about the issue and they moved our room. We went down stairs to speak with her in person to make sure there wasn’t anything on our end to change. We explained in depth about the issue and told her they needed to have a professional come asses the issue. She was very apologetic and said neither managers were in but would give us a call first thing next day. Never got a call from them. I thought I would the rub it off, but Thursday morning when we started packing the same smell came back. It started in the bathroom then started spreading to other areas on the apartment. It was horrible. We had forgotten something and went back up and even the cleaning crew had their shirts over their nose. We called and spoke to the lady at the front desk. To no surprise a manager wasn’t in and of course she said they would call, but we haven’t received a call. Our new favorite place to stay has been ruined by gas/ sewer fumes and the management. If this was handled appropriately by management they could have saved me the time of writing this. But I don’t want anyone else to go through what we experienced. Who ever owns this space needs to reevaluate their management team and give proper training on guest facing issues.

This review is actually about their other property, The Quarters on Spring also in Charleston. I guess it is a new (only on the outside) property of theirs. We booked this place 2 months ago. Everything around was either booked or so crazy expensive. Unbeknownst to us a very popular 10k race was taking place the weekend we were looking to visit Charleston. 3 nights in a studio apt cost us $1000.00. This was the least expensive we could find. On the outside it looked redone. We noticed lots of young people. We come to find out it’s in a college area. Lots of student housing all around us. Ok, back to the studio: NOISE! Like I’ve never heard before! It’s ON a Main Street at a light! Cars, busses, motorcycles, blasting music, people walking right at our window and door. NOISY, NOISY! The place was small. 1 little and vey uncomfortable couch with dirty little pillows was the only place to sit. An equally small coffee table had to serve as our dining area and our foot rest area. Only 1 outlet worked so we had to move the coffee maker onto the tv stand. The kitchen was ill equipped with no towels, 1 small plate, 2 forks and the NOISE!!!!!!!!!!!! There was a sound machine on the tiny and squooshed bedroom where we had to walk sideways to get into the bed! I wished we had been warned before we booked as to the location and condition of the place! If you are on the younger spectrum I’m sure you’d be fine with this place but as an okder person it was awful!!!!