Clarion Pointe Charleston - West Ashley

Did not stay, received refund and went somewhere else, it was terrible, do not know why hotels lie on advertisement, should be a law against that, room filthy with stains everywhere especially the sitting area, mini fridge instead of full one that is advertised, front entrance not appealing at all? No view from room, will not book again

It was a clean room and quiet. There needs to be a better selection of breakfast.

It had a really bad odor in the whole hotel, only 4 things for breakfast options, TVs didn’t work, floor was soaked. Was put in a room that wasn’t even cleaned and had to move rooms 3 times. People banging loudly in neighboring rooms. No light switches in the actual bedroom only a lamp. Just a overall bad experience

There was nothing that I liked about the property. The room that they checked us into was so uninhabitable and unsafe that I had to insist they put us in a different room. Room #1 - There was mold coming out of the vents onto the wall and ceiling, food on the floor, mold on the pull out couch, hair in the bathroom on the tub, mold down the outside of tub, bed covers were dirty, smoke detector missing and just wires hanging from the ceiling, couldn't see out the window because of the filth and water damage. When the clerk checked us into room #2, she said, "Yeah, we're going to be renovating soon.We just took this over a couple months ago." No apology & no appearance of concern. Room #2 wasn't much better, but did have a smoke detector and a newer pull out couch with no mold. The walls were dirty, but no other visible signs of mold. Microwave was rusted, so unusable. There was also food on that floor, so I knew it hadn't been vacuumed. And after the first room I didn't really trust the second room. The mold was not as visible, but I suspected it was still there. We touched as little as possible and used Lysol cleaning wipes for what we did touch. Slept over the covers and fully dressed. Pool was gross and closed anyway. Worst. Hotel. Ever. Just sleep in your car and consider it a loss if you've already booked through a third party.

The hotel is not maintained to standard. The fold out sofa bed was broken and there were insects in the room. One of us got bit by a spider. I would not stay here again. The car would be a better option.

We drove from Ohio for our family vacation and checked in to a room that was trashed and was moved the next morning. Was told they would refund us the first night stay, but have not received anything from them. You can’t get ahold of their owner because he is a king that cannot be called. You must catch him when he is in the office (which is never). I have pictures that will back what I am saying up.