I was very unhappy. The air condition did not write work in the room. It would not come on. We were sweating and hot. We called the front desk and spoke to Billy. He told me that he would make a report, but he had no maintenance people available to get the air condition working. He offered to change the room however, it was 1 o’clock in the morning and my child was sleeping. So I did not want to be disturbed so I just laid there awake sweating all night. When ******* tried to call to resolve the issue for me, there was no report of it and Billy wasn’t there so they wouldn’t help me very upsetting. He should’ve done a report like he told me he would.