Chaozhou Ancient city Chengxin West Road Atour X Hotel Reviews
Chaozhou Ancient city Chengxin West Road Atour X Hotel
1st Floor, Jinmao Building, No. 99 Chengxin West Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
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Chaozhou Ancient city Chengxin West Road Atour X Hotel Guest Reviews
4.6/5
Very Good
1942 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1942)
Positive reviews(1882)
Reviews with photos/video(421)
Friendly front desk staff(217)
Delicious breakfast(165)
Easy to get around(96)
Convenient parking(48)
Well decorated(29)
Close to scenic area(27)
Tasty coffee(19)
Negative reviews(60)
Guest User
Superior Queen Room
Stayed in Jan 2024
Family
22 review
Posted on Jan 29, 2024
Very good breakfast and service. The service of the staff 胖胖 was excellent and customer oriented. Very good
Judy
Family Friendly Room
Stayed in Oct 2023
Family
24 review
Very Good
Posted on Oct 31, 2023
Location is a bit not so convenient for us as we’re looking for food and shops nearby and these are not as expected. Service, facility and staff professional attitude are five stars!
Chea
Elegant 2-bed Room
Stayed in Jan 2024
Other
10 review
Amazing
Posted on Jan 14, 2024
Overall it's a pretty good hotel. It's pretty consistent for the brand.
OmarTayo
Elegant 2-bed Room
Stayed in Sep 2024
Business travelers
62 review
Posted on Sep 23, 2024
Good hotel and clean
Guest User
Elegant Queen Room
Stayed in Sep 2024
Other
3 review
Outstanding
Posted on Oct 1, 2024
The place is easy to find. The staff is very enthusiastic to help guide parking. They added WeChat and sent food tips. The room window is close to the community, so it is relatively quiet at night. The sunset coaster cocktail made by the beautiful bartender is delicious. The tofu pudding for breakfast has more than 30 ingredients, which is amazing. Have a happy holiday trip to Chaozhou!
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Response from Property: Dear guest, a good comment from you is worth more than a thousand miles of spring breeze. Thank you for your simple and loving good comment. Thank you for your trust and support. The hotel's comfortable and quiet environment, complete facilities and meticulous service allow you to enjoy the endless fun of life. We sincerely look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 27, 2024
When traveling, Atour is the first choice.
The environment is pretty good and the location is obvious and easy to find.
The rice noodles for breakfast in the hotel are delicious and there are many varieties.
Order takeout and the robot will deliver it to the door of the room.
The bedding of Atour is also very comfortable. I will buy the same pillow when I go home😁
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Guest User
Elegant Queen Room
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 22, 2024
The check-in experience was very good. Not only was the room very clean, but the service staff was also very nice. Since we were out for a long time, the check-out time was delayed to 4 pm. Before leaving, we were given souvenir tea and purified water. Very cozy and warm!
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Response from Property: Thank you for your careful comments! We are really happy. Atour has always believed that guests are neighbors and family members, so when you come to Atour, we will definitely welcome you with 200% enthusiasm! Atour Hotel is a humanistic hotel with the theme of reading and local photography. You should feel the cultural and artistic atmosphere different from other hotels. Care, consideration, care and warmth are the most sincere gifts from every Atour person to Atour friends. Atour will definitely show you a better self and stay by your side. We look forward to your next visit~~
Guest User
Elegant Queen Room
Stayed in Sep 2024
Couples
5 review
Posted on Sep 21, 2024
The room is outdated, the wash basin is full of water stains and dirt, the room is very poor, I could hear people talking at the restaurant door all morning, it feels like a 100 yuan hotel with an Atour sign. I originally booked this hotel for Atour, but this is the worst Atour I've ever stayed in, everyone needs to be careful when booking, it feels like it has nothing to do with Atour!
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Response from Property: Dear Duoyou, I'm sorry that I didn't get your five-point praise. Just like there will always be some regrets in life, we will make progress. I'm sorry that I brought you a bad experience this time. I believe that you will get your full praise next time you come. Thank you very much for your sincere sharing and stay experience. Atour Hotel is a warm hotel. The hotel has always been adhering to the original intention of providing guests with high-quality services and providing the warmest service experience for every Duoyou. Looking forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 20, 2024
Every year when I travel, I will choose Atour. Chaozhou Atour is also great. The guy at the front desk is very nice and enthusiastic. He also upgraded our room for free. I look forward to coming to Chaozhou next time.
Original TextTranslated by Google
Response from Property: Thank you for your careful comments! We are really happy. Atour has always believed that guests are neighbors and family members, so when you come to Atour, we will definitely welcome you with 200% enthusiasm! Atour Hotel is a humanistic hotel with the theme of reading and local photography. You should feel the cultural and artistic atmosphere different from other hotels. Care, consideration, care and warmth are the most sincere gifts from every Atour person to Atour friends. Atour will definitely show you a better self and stay by your side. We look forward to your next visit~~
KCxiaokeai
Elegant Queen Room
Stayed in Sep 2024
Couples
11 review
Outstanding
Posted on Sep 20, 2024
👍The experience of staying at Atour is great. The hotel is in a good location and convenient for travel. The room is warm and tidy, the bedding is soft and comfortable, and I had a good night's sleep. The service staff is warm and thoughtful, and they are responsive. The breakfast is rich and varied, delicious and tasty. The facilities are complete, and the details are carefully considered. It is an ideal choice for travel accommodation, highly recommended! 😉
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Response from Property: Thank you very much for your affirmation and recognition of us. Just remember that where there is Atour is your "home". We uphold the original intention of "a hotel is not just a place to sleep, Atour is a place that gives people the best experience". We hope that you can feel our care and enthusiasm. I believe that with your strong support, we will see you again soon!
Vtchaiqi
Elegant Queen Room
Stayed in Sep 2024
Business travelers
7 review
Outstanding
Posted on Sep 13, 2024
Atour Hotel is really great! It has a great location and convenient transportation. Its special services are even more considerate, with free tea service, which makes people feel warm as soon as they enter the door. The room facilities are complete, and there are personalized services for different guests, such as neck warmers for women and sobering tea for men. The "Zhuju" free library here allows me to immerse myself in the sea of books in my spare time. Next time I travel, Atour will still be my first choice!
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Guest User
Elegant Queen Room
Stayed in Sep 2024
Business travelers
11 review
Outstanding
Posted on Sep 13, 2024
Atour Hotel gave me an excellent stay experience. The hotel is decorated in a simple and stylish way, the rooms are clean and well-equipped. The staff is warm and considerate, and the service is considerate. The breakfast is rich and delicious, and the public areas are comfortable. Moreover, it has a superior geographical location, convenient transportation, and complete surrounding facilities. It is very convenient for both sightseeing and business travel. I highly recommend it.
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Response from Property: After reading your comments carefully, I feel full of love for Duoer. Thank you for your affirmation and love for us. This is what Duoer should do. Our partners have received your encouragement and are very happy. Every little detail you have experienced is Duoer's attentiveness~ The future is promising, and I hope to have more beautiful memories with you next time~
Guest User
Elegant Queen Room
Stayed in Sep 2024
Couples
14 review
Outstanding
Posted on Sep 3, 2024
Service: The service is very good. I ordered the wrong takeaway from another Atour restaurant. The front desk staff helped me get it and put it in the room.
The soundproofing is a little bit poor, but there are no other problems~
You can store your luggage at the front desk, and they also helped upgrade the room type. Thank you˙ᗜ˙
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Anonymous User
Elegant Queen Room
Stayed in Sep 2024
Family
23 review
Outstanding
Posted on Sep 2, 2024
Staying in the hotel makes you feel at home. The hotel has good details. There is enough mineral water, coffee and snacks, earplugs, supper in the evening, and the laundry room is also easy to use. The service is warm and thoughtful, and the hotel is clean and tidy.
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6/7
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Sep 1, 2024
It's a good place to stay when visiting Chaozhou. The rooms are clean, the facilities are good, and the robot food delivery is very convenient. It will be more lively when the shopping mall opposite opens.
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