Changsha Gaoqiao RAMADA Encore Hotel Reviews
Changsha Gaoqiao RAMADA Encore Hotel
No.206 Changsha Avenue, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
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Changsha Gaoqiao RAMADA Encore Hotel Guest Reviews
4.7/5
Outstanding
1090 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1090)
Positive reviews(1063)
Reviews with photos/video(170)
Classy environment(115)
Easy to get around(75)
Friendly front desk staff(73)
Awesome amenities(68)
Large rooms(54)
Delicious breakfast(50)
Would stay again(38)
Close to metro(32)
Negative reviews(27)
Karl Friedrich
Cozy Queen Room
Stayed in Jul 2024
Couples
7 review
Great
Posted on Jul 24, 2024
Good value for what you pay. Very clean room with excellent amenities. Breakfast selection not big but still quite good. Some staff are very friendly, some are demotivated. Good Hotel.
Anonymous User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 10, 2024
Hotel environment: The environment is very good, close to the main road of Changsha, the room has two windows, both closed and very quiet, the smart small V controls the curtains, TV, and lights in the room, which feels good;
Facilities: The facilities are relatively new, the room area is quite large, it is very good to stay with children, the hotel also has a laundry room and a gym, don't worry about not having to wash clothes when you go out,
Hygiene: The room is clean and hygienic,
Hotel location: The hotel is next to Gaoqiao South subway station, opposite Gaoqiao Tea City and Food City, it is very convenient to travel
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6/12
Bayuedelvxingriji
Cozy Queen Room
Stayed in Sep 2024
Couples
8 review
Outstanding
Posted on Sep 16, 2024
The room is spacious and clean, with good soundproofing, powerful air conditioning, comfortable bedding, and relatively new facilities. It is very suitable for young people to stay in. There are no pitfalls at all. The breakfast room is a little small, and you may need to wait for meals during peak hours, but everything else is good.
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Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 15, 2024
The hotel has convenient parking, the front desk service is warm and thoughtful, and they took the initiative to upgrade us to a better and larger room. The room is clean and quiet, and the soundproofing is good, which does not affect sleep. There is a free gym and laundry room on the fourth floor, which is really great [Strong] [Strong] Next time I come to Changsha, I will choose Ramada, which is as good as always
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6/9
Guest User
Boutique Queen Room
Stayed in Sep 2024
Business travelers
4 review
Outstanding
Posted on Sep 8, 2024
Hotel environment: The room is large, with two soundproof windows, and it is very quiet to sleep. The smart V controls the curtains, TV, and lights in the room, and the overall feeling is good;
Service: The front desk clerk is very enthusiastic, and the lobby also prepares cold lemonade. It is convenient to deliver takeout by robot.
Facilities: The hotel is fully equipped, with a laundry room and a gym. The gym is also equipped with mineral water, which is very good. There is also a parking space at the door;
Hotel location: The hotel is next to Gaoqiao South subway station. The hotel is very close to the high-speed rail station and the airport, and it is very convenient to travel
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6/8
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaoke. We will work hard to ensure the quality of our hotel and make our guests feel happy and comfortable. Xiaoke is a brand under Wyndham. Providing customers with a satisfactory stay experience is our goal. You are welcome to give us your valuable suggestions to help us grow. Thank you again for your positive comments and we look forward to seeing you again!
Anonymous User
Boutique Queen Room
Stayed in Aug 2024
Business travelers
26 review
Outstanding
Posted on Aug 22, 2024
The bedding and sheets in the room are very clean, without any peculiar smell, and the hygiene is very reliable. The service at the front desk is also okay, with a proper attitude. Although not too enthusiastic, it is also in place. The room is a little smaller than I expected, but fortunately it is fully equipped. Overall, it is still very good and it is worth choosing this hotel again. The Hilton brand is still trustworthy.
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Guest User
Cozy Queen Room
Stayed in Aug 2024
Family
7 review
Outstanding
Posted on Aug 21, 2024
This time I took my son on a trip and chose several cities. Changsha was the first stop because it was the most cost-effective. The hotel also upgraded the room. The room was on the roadside, but the sound insulation was good when the windows were closed. It was also convenient to ride a bike and take the subway.
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Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaoke. We will work hard to ensure the quality of our hotel and make our guests feel happy and comfortable. Xiaoke is a brand under Wyndham. Providing customers with a satisfactory stay experience is our goal. You are welcome to give us your valuable suggestions to help us grow. Thank you again for your positive comments and we look forward to seeing you again!
b0mb
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 16, 2024
The room is very large, very comfortable, and very quiet at night. I felt the enthusiasm of the staff when I traveled alone. The room comes with breakfast, which I ate in the hotel. The room price is relatively affordable. It is very close to the subway station and it takes 3 minutes to ride a shared electric car.
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Anonymous User
Boutique Queen Room
Stayed in Aug 2024
Couples
2 review
Outstanding
Posted on Aug 18, 2024
Service: The front desk lady provided good service, prepared cold lemonade, and there was a robot that could deliver food.
Environment: The environment was very good, the room was large, with two soundproof windows, and it was very quiet to sleep. The smart V controlled the curtains, TV, and lights in the room, which was a good feeling.
Hygiene: The room was very clean, and it was equipped with hand sanitizer and a complete range of body lotions.
Location: The hotel is right next to Gaoqiao South subway station, close to the high-speed rail station and the airport, and very convenient for business trips.
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Yizhizailushangdebeijitu
Cozy Queen Room
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 13, 2024
The room is quite big, the bathroom is separated into wet and dry areas, and two breakfasts are provided. The overall cleanliness is very good. There is an intelligent voice system in the room, which can control the curtains, lights and TV by voice. It is a blessing for lazy people. If you order takeout from the hotel, a small robot will deliver it to the door of the room. I will stay here again next time (there is a bakery and a Hunan restaurant at the door of the hotel, and the taste is pretty good)
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Response from Property: Dear distinguished guest, hello! Xiaoke is very grateful for your comments. Our growth is inseparable from your cooperation. If there is any shortcoming in our service, I hope you can remind us more often. We value the evaluation given by customers. We will read, treat and comment on each evaluation carefully. We will strive to do better. Everything is just to gain your affirmation and likes. Flowers are silent, but they emit fragrance. Spring rain is silent, but it nourishes the earth. We are silent, just to satisfy you and create better products and services for customers. This is also the direction we have been working hard for. Thank you for your five-star praise and look forward to meeting you again--Confident Xiaoke
Xiguagabengcui🍉
Cozy Queen Room
Stayed in Aug 2024
Couples
22 review
Outstanding
Posted on Aug 11, 2024
This hotel is quite cost-effective. As a hotelier, I can't find any faults with hygiene. It's relatively clean and tidy.
The environment is OK, but it may not meet the aesthetic taste of young people like us.
Some problems are: service issues. During the day, there are two young ladies. The receptionist on the right greets with a smile and provides good service. She should be the receptionist.
This young lady, the slightly older one on the left, has a dark face and seems to know nothing. If you have any questions, you should ask your colleagues or leaders first instead of talking to the guests. It makes people feel a little uncomfortable.
The most considerate person is the parking lot security uncle. Because there is no underground parking lot, sometimes there is no parking space. I keep going out, which is too troublesome for the uncle. And when checking out, it should be the front desk manager or store manager who asks each guest how the experience is. I think it is still very good (haha, although I know why I ask this)😂
I strongly recommend their home. I work in the hotel industry myself. I think their home is very good. Just stay there with confidence.
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Response from Property: Dear distinguished guest, hello! Xiaoke is very grateful for your comments. Our growth is inseparable from your cooperation. If there is any shortcoming in our service, I hope you can remind us more often. We value the evaluation given by customers. We will read, treat and comment on each evaluation carefully. We will strive to do better. Everything is just to gain your affirmation and likes. Flowers are silent, but they emit fragrance. Spring rain is silent, but it nourishes the earth. We are silent, just to satisfy you and create better products and services for customers. This is also the direction we have been working hard for. Thank you for your five-star praise and look forward to meeting you again--Confident Xiaoke
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
4 review
Great
Posted on Aug 6, 2024
The location and facilities of the hotel are good. The room is also big. The only bad thing is the hygiene. I can't comment on it. I got mosquito bites on my feet after sleeping for one night because my feet were always in the quilt and in contact with the sheets. Then the bites were extremely itchy. So I suspect it was bitten by mites or fleas. It was very itchy and it itched for a few days. The sewer in the bathroom was not well infiltrated and all flowed to the ground. The bathroom floor was full of water.
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Response from Property: Dear, thank you for your valuable advice! Xiaokejia has a professional disinfection company that conducts disinfection operations regularly and irregularly. The bedding is also washed by a top-ranking washing company in Changsha. It must be disinfected at high temperature. You can rest assured about the hygiene. At the same time, we also hope that you will contact the front desk in time if you have any questions when you check in. Xiaokejia will respond in time and provide you with various services. The drainage situation in the bathroom has always been good in Xiaokejia, and we have not received similar feedback, but we will also investigate the drainage problem in the room, and hope that you will inform your room number in time. Warm reminder that the shower room is equipped with a floor towel. You can put the floor towel at the door of the bathroom before bathing and close the bathroom door! I wish you all the best and happiness every day!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
3 review
Outstanding
Posted on Jul 23, 2024
Hotel environment: The room environment is very good, with double-glazed windows, good sound insulation, very quiet, comfortable bedding, and smart V-controlled curtains and TV in the room;
Facilities: The air conditioning in the room is very good. Changsha is very hot now, and it is very cool as soon as you arrive at the hotel!
Service: The front desk lady is very enthusiastic, the check-in is very fast, and I was upgraded for free.
Hotel location: The hotel is next to Gaoqiao South subway station, very close to various attractions, and very convenient for travel
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Xiaoke is very grateful for your comments. Our growth is inseparable from your cooperation. If there is any shortcoming in our service, I hope you can remind us more often. We value the evaluation given by customers. We will read, treat and comment on each evaluation carefully. We will strive to do better. Everything is just to gain your affirmation and likes. Flowers are silent, but they emit fragrance. Spring rain is silent, but it nourishes the earth. We are silent, just to satisfy you and create better products and services for customers. This is also the direction we have been working hard for. Thank you for your five-star praise and look forward to meeting you again--Confident Xiaoke
Yourantiantian
Cozy Queen Room
Stayed in Jul 2024
Business travelers
52 review
Outstanding
Posted on Jul 18, 2024
Hotel environment: The room environment is very good, with double-glazed windows, good sound insulation, very quiet, comfortable bedding, and a good overall stay;
Facilities: The air conditioning in the room is very good. Changsha is very hot now, and it is very cool as soon as you arrive at the hotel!
Service: The front desk lady is very polite, the check-in is very fast, and I was upgraded for free.
Hotel location: The hotel is next to Gaoqiao South subway station and very close to Wanjiali Square Yangfan Night Market, and it is very convenient to travel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel has fully installed a second double-layer soundproof window to ensure your quiet space! Thank you for choosing Ramada Encore Hotel. I am very excited to see your praise of Xiao Ke! Only by working harder to improve yourself can we live up to your expectations. Xiao Ke is willing to provide you with the best services and facilities. , let you feel the warmth of family, so you must come often! Xiaoke's decoration design is novel and fashionable, using various marbles with ubiquitous exquisiteness, allowing you to experience the ultimate sense of life! Ramada Encore Changsha is located opposite the south gate of Gaoqiao Market on Changsha Avenue, Yuhua District, Changsha City. Near the hotel is Gaoqiao South Exit 3 of Metro Line 5. It is only about a 15-minute drive to Changsha South Railway Station and Huanghua Airport. It only takes 20 minutes by car and has a convenient transportation location. It is one of the most convenient hotels for you to travel to and from Changsha city. I hope Xiaomian will become your other home in Changsha! -----Xiao Ke who is full of joy
Aliengen
Cozy Queen Room
Stayed in Jul 2024
Travel with friends
36 review
Amazing
Posted on Jul 13, 2024
First of all, I would like to express my deep gratitude to your hotel. During my stay, the lady at the front desk left a good impression on me with her enthusiasm and professional service. In particular, I would like to thank her for taking the initiative to upgrade my room for free, which made my stay more comfortable and pleasant.
The hotel's facilities are modern and complete, the room interior is elegantly decorated, and the bed is comfortable, which allowed me to get a good rest during my busy journey. In addition, the hotel is conveniently located and the surrounding environment is pleasant, which is an ideal choice for both business and leisure travel.
However, I also have some small suggestions that I hope the hotel can consider. Breakfast is the most important meal of the day, and the breakfast provided by the hotel is rich in variety and tastes good. However, I think the breakfast serving time can be slightly extended to adapt to the waking habits of different guests. In addition, if some cold drink options can be added to the breakfast, such as fresh juice or iced coffee, I believe this will bring guests a cooler morning experience.
Overall, I am very satisfied with my stay at Ramada Encore Changsha, and thank you for everything you have provided. I look forward to having the opportunity to stay again next time and experience more excellent services.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel has fully installed a second double-layer soundproof window to ensure your quiet space! Thank you for choosing Ramada Encore Hotel. I am very excited to see your praise of Xiao Ke! Only by working harder to improve yourself can we live up to your expectations. Xiao Ke is willing to provide you with the best services and facilities. , let you feel the warmth of family, so you must come often! Xiaoke's decoration design is novel and fashionable, using various marbles with ubiquitous exquisiteness, allowing you to experience the ultimate sense of life! Ramada Encore Changsha is located opposite the south gate of Gaoqiao Market on Changsha Avenue, Yuhua District, Changsha City. The hotel is nearby Gaoqiao South Exit 3 of Metro Line 5. It only takes about 15 minutes to drive to Changsha South Railway Station and Huanghua Airport. It only takes 20 minutes by car and has a convenient transportation location. It is one of the most convenient hotels for you to travel to and from Changsha city. I hope Xiaomian will become your other home in Changsha! -----Xiao Ke who is full of joy