Changsha North Star International Hotel

I like Beichen Delta very much. This hotel is considered to be very good in this area. The lobby is grand, the service staff is very friendly, and we checked in quickly. Environment: This time I booked a river view room on the middle floor. The scenery is really good. The three halls and one hall downstairs and the InterContinental Hotel next to it, the Xiangjiang River in the distance, all the scenery is in full view. Lying on the bed and looking at the river view and the blue sky and white clouds, it is very comfortable and relaxing Facilities: The room area is OK, the bathroom is large, there is a double washbasin in the middle, the shower room on the left, and the toilet on the right, with dry and wet separation. There is a desk and a leisure sofa. The disadvantage is that such a high-end hotel TV does not support screen projection. After reporting to the front desk, I got a screen projector, but the screen projector has a delay, the sound and picture are not synchronized, and the effect is not very good. The curtains are not electrically controlled. The swimming pool is very good, the water is very clean, and there are not many people. It is very enjoyable to swim. The shower area is also large enough, and there is a stool to put clothes. This design is very user-friendly. The gym is also good, there are several treadmills, and various equipment barbells and so on. The service was generally good. There were a lot of people at the buffet in the evening, and I had to wait for a while before I could get a seat. Maybe because there were too many people, the empty plates were not collected in time, and there were so many empty plates on the table that they could hardly put them. Many food tables were not cleaned cleanly, such as food falling out or water on the table. The worst thing was that the ice cream spoon at the ice cream counter was stuck with a lot of chocolate and other things, and the whole thing was sticky. I had to wipe it clean with toilet paper before I could continue to use it. I hope the service staff can pay more attention to details.

1. The room is very nice! Bright and clean! Complete facilities! Very new! 2. Not far away is Changsha Museum ~ Joy City and other entertainment places~ 3. The service is very good ~ Especially Nico at the guest service center is very enthusiastic ~ He called the day before check-in to ask about room type preferences and other issues~ 4. The breakfast is average

After a year, I stayed at Beichen Guohui Hotel again. I wanted to surprise my friends, but I was a little disappointed... The river view outside the window is still refreshing, and the night view is still dazzling, but it may be that the occupancy rate is relatively high. After just over a year, the facilities in the room are a little old, and the service has also declined. There is no home away from home last year. The whole service gives people a feeling of coldness. To be honest, this discomfort is quite disappointing... Despite this, I still thank the front desk lady for the free upgrade of the room type, and I still hope that the hotel I liked can keep its original intention, improve its management level, and return to the past...