Guest User
January 9, 2023
The overall experience was very bad. 1. The first room after check-in was not cleaned and the toilet was not flushed. 2. The sound insulation was very poor. The voices in the corridor could be heard clearly, and the voices from the next door could be heard in the early morning. 3. I originally booked two nights, but the itinerary changed the next day and I wanted to check out early. The next morning, after checking out at the front desk and returning the deposit, they said that I had to check out on Ctrip. After I left the hotel, I applied for early check-out, but the hotel refused!
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