Four Points by Sheraton Changsha Meixi Lake Guest Reviews
4.8/5
Excellent
1219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1219)
Positive reviews(1209)
Reviews with photos/video(124)
Classy environment(66)
Friendly front desk staff(59)
Delicious breakfast(49)
Convenient for shopping(45)
Great swimming pool(26)
Close to metro(24)
Perfect for kids(16)
Stayed multiple times(13)
Negative reviews(10)
Anonymous User
Superior King Room
Stayed in Nov 2023
Other
3 review
4.7/5
Amazing
Posted on Dec 17, 2023
Sheraton by it's name is reliable, value for money, did not encountered any communication difficulties, perhaps able to speak local language.
Response from Property: Dear guest, thank you for choosing Four Points by Sheraton Changsha, Meixi Lake and taking the time to review our property.We are delighted to hear you had a pleasant stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and we look forward to welcoming you back.
Guest User
Superior King Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Fantastic concierge service. Proximity to food and beverage options nearby, as well as a huge shopping mall just beside the hotel.
Response from Property: Dear guest,Thank you for taking the time to post your stay experience at the The Four Points by Sheraton Changsha, Meixi Lake.We are glad to hear that you enjoyed stay in here.Our hotel connects to BBG Mall, You can easily find local specialties here.Our hotel is within walking distance of Metro Line 6, which provides direct access to Changsha Huanghua Airport and easy access to the city center.Thank you again for your feedback and we look forward to welcoming you back.
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Business travelers
8 review
4.8/5
Amazing
Posted on Nov 21, 2024
not bad and price is reasonable
Response from Property: Thank you for choosing Four Points by Sheraton Changsha, Meixi Lake and taking the time to review our property.We are delighted to hear you had a pleasant stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and we look forward to welcoming you back.
C.Yong
Superior King Room
Stayed in Jan 2023
Business travelers
10 review
4.2/5
Very Good
Posted on Mar 26, 2023
Very good hotel but the location is quite far from the city. If location is not a concern then this shall be a good choice for business travellers.
Response from Property: Dear Guest, we would like to thank you for your recent stay with us at The Four Points by Sheraton Changsha, Meixi Lake and we are pleased to read your good review and we are delighted to hear that you had a pleasant stay with us. We look forward to having you as our guest again soon.
Kumar
Business Deluxe Room (King Bed)
Stayed in Jul 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Aug 27, 2023
Nice to stay
Response from Property: Dear Kumar-Astrum ,We sincerely appreciate you taking a moment to write about your stay with us at The Four Points by Sheraton Changsha, Meixi Lake .We are glad to hear that you enjoyed stay in here.Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards ,
Guest User
Superior King Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2023
beauty
Response from Property: 親愛的顧客,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選,得知您在此住的滿意和舒適,我們全體福朋小夥伴都為您感到高興。知寒一歲,又是一冬。我們已經備好了温暖,隨時準備擁抱您的疲憊,願大堂吧的蘋果熱橙茶能夠成為您珍藏的冬季回憶。全體福朋小夥伴們期待下一次為您帶來更舒適的商旅體驗,祝您生活愉快!
Guest User
Superior King Room
Stayed in Dec 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The hotel is very new and has a good location in the high-tech zone. There is a large shopping mall downstairs, which is very lively. The hotel itself is very quiet. The bed is very comfortable and the hotel service is also very attentive. Thanks to the housekeeper Cathy, who contacted the needs in advance and helped to delay the check-out. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: 親愛的顧客,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選,得知您在此住的滿意和舒適,我們全體福朋小夥伴都為您感到高興。您對Cathy工作的肯定已經第一時間分享給她,感謝您對酒店服務、設施和地理位置的肯定,您的滿意是對我們工作的最大支持和鼓勵。福朋喜來登品牌始終致力於為商旅客人提供真誠温馨的服務,讓賓客在放鬆和愉悦中享受自由舒適的生活方式。感謝您的分享,全體福朋小夥伴們期待下一次為您帶來更舒適的商旅體驗!
Ldlydia
Superior King Room
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Came here for a meeting and booked the most basic room type.
Facilities: The room is clean and bright, not old at all.
Hygiene: Very clean and tidy.
Service: The hotel also called in advance to inquire about the guests' needs. I forgot my clothes in the room, and I contacted the hotel in the evening. In less than ten minutes, I received feedback information and the courier number for SF Express.
Chloe at the front desk and the housekeeper Zero responded quickly and provided great service.
The hotel is great, the service is really attentive, and the price-performance ratio is super high.
Original TextTranslated by Google
Response from Property: 親愛的顧客,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選,得知您在此住的滿意和舒適,我們全體福朋小夥伴都為您感到高興。您對Chloe和zero工作的肯定已經第一時間分享給她們,您的評價是我們前進的動力。感謝您對酒店服務、設施和衞生的肯定,您的滿意是對我們工作的最大支持和鼓勵。福朋喜來登品牌始終致力於為商旅客人提供真誠温馨的服務,讓賓客在放鬆和愉悦中享受自由舒適的生活方式。感謝您的分享,全體福朋小夥伴們期待下一次為您帶來更舒適的商旅體驗!
MIB111
Superior King Room
Stayed in Nov 2024
Business travelers
98 review
4.0/5
Very Good
Posted on Dec 18, 2024
It is on the edge of Changsha city, far away from the high-speed rail station. There is a large shopping mall next to the hotel, which is very convenient for eating, drinking and having fun. The breakfast is quite rich.
Original TextTranslated by Google
Response from Property: 親愛的顧客,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選,得知您在此住的滿意和舒適,我們全體福朋小夥伴都為您感到高興。感謝您對酒店設施和早餐的肯定,您的滿意是對我們工作的最大支持和鼓勵。從酒店步行2分鐘即可抵達步步高梅溪新天地商場,可輕鬆打卡本地特色美食:費大廚、炊煙時代、老街魚嘴巴、吃飯**大、黑白電視、靚蝦二哥等長沙火爆餐廳幾乎都不用排隊。商場內就有兩家茶顏悦色哦~地鐵6號線長慶站4號口正對商場大門,6號線可直達黃花機場,去市中心也很方便。感謝您的分享,福朋小夥伴們期待與您一起創造更多美好回憶!
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 10, 2025
After checking in, I found the hotel really good. The housekeeper Cathy's team provided good service. The room was comfortable and well-equipped. There was a gym and swimming pool, which was great. There was even a laundry room, which was self-service. The room had a very nice layout and was very warm.
Environment: Good
Sanitation: Very good
Facilities: Very good
Service: Excellent
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您抽出寶貴時間認真細緻地與我們分享入住感受,您對Cathy團隊工作的肯定已經第一時間分享給她們,您的評價是我們前進的動力。感謝您對酒店服務、設施以及環境的肯定,您的滿意是對我們工作的最大支持和鼓勵。入住於此,您可以盡情享受我們的室內恆温泳池,酒店的健身中心可幫助您在旅途中保持充沛活力。商旅社交和休閑度假的優選之所,就在長沙步步高福朋喜來登酒店。感謝您的分享,全體福朋小夥伴們期待下一次為您帶來更舒適的商旅體驗!
Guest User
Superior King Room
Stayed in Oct 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The front desk service was very good when checking in. Thank you Xiao Cai and Wang Min for the introduction. It was my first time in Changsha and I was not very familiar with it. It is also very close to the subway and it is convenient to go anywhere. There is a shopping mall and a night market behind it.
Original TextTranslated by Google
Response from Property: 親愛的顧客,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選。您對小蔡和王敏工作的肯定已經第一時間分享給她們,您的評價是我們前進的動力。酒店旁邊的友趣市集也歡迎您前來遊玩閑逛。酒店步行約6分鐘可抵達地鐵6號線長慶站,6號線可直達黃花機場,去市中心也很方便哦~酒店周邊的景點有嶽麓山、嶽麓書院、中國結橋、梅溪湖、長沙梅溪湖國際文化藝術中心、桃花嶺等等,更多小眾景點可諮詢前台,節假日不需要再去市中心人擠人了唷~入住長沙步步高福朋喜來登酒店,帶您領略不一樣的長沙。歡迎您下次前來體驗~我們全體福朋小夥伴期待您的再次光臨!
Guest User
Superior King Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The price of the hotel room is very affordable and cost-effective!
I checked in late and was helped to upgrade to a suite, which gave me a comfortable and pleasant stay.
The housekeeper team Cathy was kind and enthusiastic in service, and the overall feeling was very good
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您抽出寶貴時間認真細緻地與我們分享入住感受,您對Cathy工作的肯定已經第一時間分享給她們,您的評價是我們前進的動力。非常感謝您對酒店性價比的肯定,我們一直致力於為客人提供高品質的服務和設施,同時保持合理的價格。您的認可是我們前進的最大動力,我們將再接再厲,為每一位客人創造愉快舒適的入住體驗。感謝您的分享,福朋小夥伴們期待您的再次蒞臨!
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room was very clean and considerate. They even arranged a clothes drying rack when they saw the laundry. Especially Miss Wang Min, she was always very nice, very gentle, and had strong executive ability. When she heard it was my birthday, she didn't have time to send a cake, but she immediately arranged fruit and sparkling water, making me feel at home while traveling abroad. It was also this service that allowed me to stay for 7 consecutive days in just half a month!
Original TextTranslated by Google
Response from Property: 親愛的家人,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選,得知您在此住的滿意和舒適,我們全體福朋小夥伴都為您感到高興。感謝您對王敏工作的肯定,您的滿意是對我們工作的最大支持和鼓勵。福朋喜來登品牌始終致力於為商旅客人提供真誠温馨的服務,讓賓客在放鬆和愉悦中享受自由舒適的生活方式。感謝您的分享,全體福朋小夥伴們期待下一次為您帶來更舒適的商旅體驗,祝您生活愉快!
Guest User
Superior King Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
During the National Day, I stayed in the hotel with my children. The hotel is conveniently located near the subway entrance. The overall style of the hotel is elegant. The room is large and comfortable. There are many breakfast options. I also experienced the hotel's heated swimming pool. Overall, it is highly recommended.
Original TextTranslated by Google
Response from Property: 親愛的顧客,感謝您抽出寶貴時間與我們分享入住感受和拍攝的泳池精美照片,我們很高興得知您在此獲得了一段美好的親子時光。酒店步行約6分鐘可抵達地鐵6號線長慶站,6號線可直達黃花機場,去市中心也很方便。感謝您對酒店房間,泳池及早餐的喜愛。200平方米的恆温泳池,配備水下音樂系統,暢遊的同時還可聆聽美妙音樂,舒適而愜意!酒店三樓宜客樂西餐廳提供中西式自助早餐,並融入長沙的口味和特色。10月18日起酒店中餐廳推出“尋珍尋辣”的湘味套餐,讓您足不出户即可品嚐特色湘味,歡迎您隨時致電預約。感謝您的分享,全體福朋小夥伴們期待下一次為您帶來更舒適的商旅體驗!
Guest User
Superior King Room
Stayed in Sep 2024
Family
27 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is very clean. The front desk is friendly. The breakfast is rich and tastes good. There are ground parking lots and underground parking lots. Free parking. The hotel is close to the Bubugao business district. It is very lively at night and there are many snacks.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,很榮幸長沙步步高福朋喜來登酒店能成為您此次出行的下榻之選,得知您在此住的滿意和舒適,我們全體福朋小夥伴都為您感到高興。感謝您對酒店全方位的肯定,您的滿意是對我們工作的最大支持和鼓勵。從酒店步行2分鐘即可抵達步步高梅溪新天地商場,可輕鬆打卡本地特色美食:費大廚、炊煙時代、老街魚嘴巴、吃飯**大、黑白電視、靚蝦二哥等長沙火爆餐廳幾乎都不用排隊。商場內就有兩家茶顏悦色哦~感謝您的分享,福朋小夥伴們期待您的再次蒞臨!