Orange crystal Changsha Furong Middle Road Guojin Center Hotel Guest Reviews
4.8/5
Excellent
2022 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(2022)
Positive reviews(2011)
Reviews with photos/video(737)
Friendly front desk staff(410)
Delicious breakfast(339)
Perfect for business trips(104)
Located downtown(91)
Amazing natural light(45)
Luggage delivery service(18)
Awesome gym(12)
Negative reviews(11)
vick Chew
Business Double Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The hotel service is excellent, they upgraded my room to the biggest for free for my remaining stay of 5 days when the original room i check in had Aircon issue. They also help me book the cab here as i dont have the grab. The best part is they still refund me the balance in full when i check out earlier 2 days to go the 张家界。 The receptionist who attend to me is 陈庆。She update me of the changes all the time. Would strongly recommend my friends to come here to stay when they visit Changsha
Response from Property: 親愛的賓客,與您相遇,猶如冬日暖陽,夏日冰泉,總會讓人心情舒暢!您的認可是我前進的動力,酒店設施新,設備齊,空調效果好,還可以投屏,更有影視房可以看最新的電影 感謝您的選擇,期待與您的再次重逢。
Yi-Ting
Guestroom (Double Bed)..
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The service is really great. The reception desk is kind. Breakfast is good. They proactively indicated that I can have a late checkout when I asked about checkout time.
Response from Property: Dear guests: The drizzle is in front of the flowers, and I am lucky to meet you. Thank you for your affirmation of our service and quality. We will definitely do every detail more seriously. We are a smart hotel. The rooms are intelligent and small, and there are robots to serve you. I look forward to your reunion and wish you a happy life.
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is in the city center, very close to the International Financial Center, and the transportation is very convenient. The service provided by the bell at the front desk was very good. He issued an invoice in advance and helped to upgrade the room type. The room is also very clean. It is recommended to stay.
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Response from Property: Dear guest: Drizzle is falling in front of the flowers. I am honored to meet you. Thank you for your affirmation of our service and quality. We will definitely pay more attention to every detail. We are a smart hotel, and the rooms are smart and small. There are also robots to serve you. We look forward to seeing you again and wish you a happy life.
Guest User
Business Room (Double Bed)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The transportation is convenient, taxi parking is very convenient, the hotel facilities are complete, the rooms are clean and tidy, especially the front desk staff Qingqing has a good attitude and is very friendly. When we checked in, we were given a preferential price. It was very considerate and praised. !
Original TextTranslated by Google
Response from Property: Dear guests: Every hotel has its sweet and warm memories. I hope that Changsha will be the warmest and most respected guest in your memories: Hello! Thank you for your 5-point review! Every city always has a reason to miss it, and every season has its own unique one that we can’t let go of! Come back to Orange Crystal often and wish you well!
Leisijiemao
Guestroom (Double Bed)..
Stayed in Apr 2024
Family
12 review
5.0/5
Outstanding
Posted on May 5, 2024
It was raining when we were about to return☔️, and the lady at the front desk insisted on giving the two kids two umbrellas, which was so heartwarming🥰!
Original TextTranslated by Google
Response from Property: Dear guests, a person encounters countless encounters in his life. Some people are like scenery that you see and forget, while some people take root in your heart. Those feelings that cannot be explained are all inexplicable fate. The depth of the fate is already known. The hotel has robots to deliver gifts, and there is also a video room for watching movies. You are welcome to visit next time.
Guest User
Zhuangzhou Dream Butterfly Double Bed Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I came to Changsha to visit friends. I saw their hotel online and thought it was very good. I called the hotel in advance and asked about the hotel in advance. Miss Jiahui at the front desk was very considerate and helped arrange the ideal room type. Since I arrived early, the room was not available yet. , I helped store my luggage first. I checked in quickly after I came back in the afternoon. I felt very good when I first entered the room. It is my favorite style. There is a large bathtub in the room which is very comfortable to take a bath in. The hand-brewed coffee also tastes very good. I like the overall environment and service. They are considerate and considerate. The facilities are also very complete, including free laundry service and gym. They will help solve any problems. It is a hotel worth recommending. It lights up the index with five stars⭐
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Response from Property: Dear guests: I am really excited to see the simple yet profound praise from our guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest. Bring a great value experience. Crystal Orange Hotel is a hotel full of youthful vitality. It shows guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Aoerliangdaowenni
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel is well managed and the service is fast. Miss Jiahui is considerate and provides hot drinks as soon as possible. Check-in is fast and not delayed. Breakfast is also provided for the roommates. The breakfast is rich in variety, combining Chinese and Western food. The Changsha rice noodles taste very good. When leaving the hotel, they also help to issue invoices and store luggage, and also give small gifts
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
It feels very safe to go upstairs and enter the elevator to swipe the room card. The room layout is reasonable, clean and tidy, the TV is clear and easy to operate, the wifi is fast and powerful, and the hot water is very comfortable. Xiaochen's room arrangement includes 🈶hand-made coffee, and it is also free I bought a welcome fruit and came to Changsha on a business trip. I also extended my room later. The bedding is super comfortable, the self-service laundry is also very convenient, and there is a gym next to it. Overall, it is good!
Original TextTranslated by Google
Response from Property: Dear guests: I have always believed that there is a kind of fate that does not care about eternity or shallowness. Your affirmation is happiness, and a good comment is the blooming of flowers. Life does not need to be too perfect. Your satisfaction and support are satisfaction.
Qingxintuosudenaohuilu
Guestroom (Double Bed).
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I booked two rooms to travel to Changsha with my family. The breakfast in this hotel is quite good. It is very rich and has a wide range of varieties. The staff member Xiao Zheng even gave us an extra one as a gift. The things in the room are also very useful and well decorated. New, there is also a free laundry room
Original TextTranslated by Google
Response from Property: Dear guests: Every hotel has its sweet and warm memories. I hope that Changsha will be the warmest and most respected guest in your memories: Hello! Thank you for your 5-point review! Every city always has a reason to miss it, and every season has its own unique one that we can’t let go of! Come back to Orange Crystal often and wish you well!
Wuyu
Executive Queen Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I don’t know why some people’s evaluations are so outrageous, but I will give my honest evaluation here.
Room environment: OK, chain hotels are basically the same. I just didn’t know which hotel to choose, so I chose a chain hotel.
Facilities: The temperature and strength of the water are good and relaxing.
Surrounding situation: There is a lot to eat. When you go out, turn left and walk a few hundred meters to Tianxin Pavilion. Then you can eat at the Mao family's family banquet, and you will be full. Walk a few hundred meters further and you’ll find Huangxing Square...crowded Zzzzzzz
ps: There is a regular i massage on the 5th floor, which is very comfortable. After shopping, come back and have a massage before going to sleep.
Original TextTranslated by Google
Response from Property: Dear guests, one encounters countless encounters in one's life. Some people are scenery that you have forgotten after seeing them. Some people take root in your heart. Those inexplicable feelings are all due to unexplained fate, deep and shallow. , we have known for a long time that the hotel has robots to deliver groceries, and there is also a video room for watching movies. We welcome your next visit.
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The service is cost-effective. The front desk of the hotel helps to pour tea when you enter the door, and the check-in speed is very fast. There are also many people at the front desk, which shows that this hotel is very popular. Because there are three of us staying, we specially arranged a quieter room type, and there is a rich breakfast. I was very happy to stay at their house for a few days🥳. I went to many places to check in and introduce the characteristics of the hotel. Changsha people are very enthusiastic, and the room service is also very good. The room is quite large, the air conditioning and hot water are very effective, and everything is complete and no one needs to worry about it. Help to issue and return invoices in advance🧾, and also send things when leaving the hotel. The trip to Changsha is very pleasant!
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6/9
Response from Property: Dear guest: Hello! Thank you for your trust in Orange Crystal! Thank you for your generous praise and strong recommendation! It is really hard to leave Changsha. Orange Crystal is your most beautiful and warmest home in Changsha. Please remember to come back often when you have time!
Anonymous User
Guestroom (Double Bed)..
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 9, 2024
I came here to visit Changsha. The experience of checking in in this hotel was very good. I called the hotel before I checked in. The room needed to be cleaned because I had children with me. The lady who checked in, Xiao Zheng, immediately helped me. They made arrangements for us and upgraded the room for free. They thoughtfully brought toiletries for the children and delayed check-out. The service was really good.
Original TextTranslated by Google
Response from Property: Dear guests: Every hotel has its sweet and warm memories. I hope Changsha will be the warmest and most respected guest in your memories: Hello! Thank you for your 5-point review! Every city always has a reason to miss it, and every season has its own unique one that we can’t let go of! Come back to Orange Crystal often and wish you well!
Guest User
Guestroom (Double Bed)..
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is nice, the furnishings and layout are comfortable and quite stylish. The guidance service at the front desk was also very good. Miss Jiahui provided a very warm service when checking in. She also arranged a room with coffee and recommended a lot of local food and tourist attractions. It was quite quiet at night. The breakfast variety and taste are very good.
Original TextTranslated by Google
Response from Property: Dear guest: Drizzle is falling in front of the flowers. I am honored to meet you. Thank you for your affirmation of our service and quality. We will definitely pay more attention to every detail. We are a smart hotel, and the rooms are smart and small. There are also robots to serve you. We look forward to seeing you again and wish you a happy life.
Kafeiwawa4718
Guestroom (Double Bed)..
Stayed in Feb 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The hotel is in a great location, and it's convenient to go to the Wuyi shopping district. The stay was also comfortable. The front desk lady was very enthusiastic, and she specially prepared birthday cakes and fruits before checking out. I didn't expect that this year's birthday cake was prepared for me by Orange Crystal. Thank you very much!
Original TextTranslated by Google
Response from Property: Dear guests: Reading your comments is like a piece of prose, romantic and beautiful. We always say that we cherish everyone who comments on us. Your arrival also brings us warmth and happiness. We look forward to your visit again and wish you a smooth work and all the best!
Guest User
Guestroom (Double Bed)..
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 7, 2024
The sound insulation effect is good, but the air conditioner is difficult to adjust.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與點評支持,很抱歉沒有得到你滿分的認可,心裏有點小小的失落。感謝您的及時反饋,希望沒有影響到您此次出行的心情,我們會加強員工的業務培訓,進一步完善我們的設施設備,我們會不斷地要求自己,好一些再好一些,請相信我們願意用最熱情最細緻最温暖的服務為您打造旅途中最舒適的居所,竭誠期待再次為您服務!