Changsha Qintian·Yue Hotel

Facilities: The room facilities and equipment are pretty good, but the mattress is a bit hard, but everything else is pretty good. Hygiene: As soon as I came in, I saw hair on the sink, and I didn’t know what the white flakes on the slippers were. The bottle of hand sanitizer looked a bit dirty. I just entered the room and went to the bathroom to check that the floor was stained and not dry. I guess it might be You just finished cleaning, right? Environment: The environment is okay and not far from the subway station. Service: Let’s talk about check-in first. It’s good to check in without a deposit, but the hotel has breakfast. I also had breakfast. The front desk didn’t tell me which floor the breakfast is on and what time it starts and ends. Anyway, It is also a four-star hotel. According to SOP standards, this should be informed to guests when checking in. I was not mentioned about the complimentary coffee in the room. I had to call to ask. After asking, they said that the coffee shop was closed. Can you see me off tomorrow? Let's go into the room. I saw hair when I entered the room. I called the front desk to tell me that I wanted to change rooms. The front desk told me to take me to see the room. I saw two rooms. One was similar but not the one I wanted. I was not very satisfied with one of the rooms I saw in the pictures online. Later, the front desk told me to show me a better room type. If I liked the better room type, the front desk asked me to place a new order for the better room type. , I feel uncomfortable. The hotel room is hygienic and the guest wants to change the room. Why can't he just change it to someone else? I have to ask someone else to cancel the order and place a new one. I feel it is very troublesome, but I am also online. After looking at the picture of the better room type, I still liked the room type I ordered. Later, I was told that the room type I ordered was no longer available, and only these two rooms could be exchanged. I said forget it, no. I changed it, and I added the customer service WeChat message later. I asked if I could skip the coffee and get a breakfast. The customer service WeChat message said, I’ll give you one. Please give me a good review. I really think it’s just like you. Does a breakfast deserve a good review? Breakfast: I really think it’s better not to have him deliver breakfast. The fried noodles are all hard, there aren’t many varieties, and they’re not tasty. Overall: The room facilities and equipment are quite good, but the service needs to be improved. The breakfast can only be said to be a bit of a relief, and the environment is okay.

1. There was a smell of cigarette smoke in the hotel room. At first I thought it was the smell of new decoration, but later I found that the sheets and duvet covers that I brought with me were stained with cigarette smoke, so the smell in the hotel room must be the smell of cigarette smoke. I didn't like this very much. Sisters who are sensitive to the smell of the room should be careful. 2. The breakfast is quite rich. I haven’t compared it to other hotels in Changsha, so I can’t comment. 3. The geographical location is average. Although it is 400 meters away from the subway station, it is not far away. However, when traveling to Changsha, I will definitely go shopping. My feet hurt when I walk. It is also very tiring to walk 400 meters. Even Chayanyuese is not very close. , walk about 1km. There is a delivery fee of 2.8 yuan for takeout. Although the delivery fee is nothing compared to queuing, it also proves that the beauty of the tea is not close. But the hotel is relatively cheap compared to other hotels. On such a popular day as the National Day, all the hotels of the same price range in the surrounding Wanjiali Plaza were sold out, and it was the only one with empty rooms, which shows how it is like among the surrounding hotels. 4. The hotel elevator is too slow. 5. But there are also advantages: it is newly renovated, so the decoration is good. In Changsha, it is convenient to take the subway, and there is a subway nearby. The room is quite big.