Anonymous User
May 7, 2024
I went to work nearby and booked this hotel because of the brand name. I went there very late and was already very tired. I didn't expect that I couldn't get into the parking lot. I drove an unlicensed car and scanned the code to enter the venue according to the above steps. I tried countless times to no avail. Even if I pressed the ringtone to call, no one answered. I called the front desk of the hotel, and there was a voice on the phone that was chasing dramas. She said she would make a call to urge me, but then there was nothing more to say, and her tone was very cold. She never replied. I called three times and was asked to wait there. It was around two o'clock in the morning, and I waited for a full 20 minutes but no one came, and there were several cars behind me. I had no choice but to back out and park on the road outside. When I checked in, the front desk said that the security guard had passed by and asked me to drive my car again. Are you kidding, am I here to play with you? After waiting in the parking lot for so long and calling so many times, no one came, but as soon as I entered, they asked me to drive out. I was completely speechless. Hygiene is average. Very poor experience...
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