Lanting Wanpan Hotel

Lanting Wanpan Hotel Reviews

Lanting Wanpan Hotel

Near Xiaoxiang South Avenue (No. 164 Building D3, Yanghu Lanting, Lanting Wanpan Phase 2), Yuelu District, Changsha, Hunan, ChinaView Hotel Details
Lanting Wanpan Hotel
Lanting Wanpan HotelLanting Wanpan HotelLanting Wanpan Hotel
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Lanting Wanpan Hotel Guest Reviews

4.6/5
Very Good
360 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(360)
Positive reviews(349)
Reviews with photos/video(161)
Convenient location(26)
Classy environment(25)
Great value for money(24)
Fantastic river view(22)
Friendly front desk staff(18)
Quiet & comfortable(12)
Many amenities(8)
Well designed(6)
Negative reviews(11)
SoloTrav
Standard Double Room
Stayed in Jan 2024
Solo travelers
18 review
4.0/5
Very Good
Posted on Feb 22, 2024
Good stay and close to a lot of amenities. Its walking distance to a huge mall and some business district.
Response from Property: Thank you for your support and recognition of the hotel,Welcome to visit again.
Guest User
Romantic Round-bed Room
Stayed in Oct 2023
Other
5 review
1.0/5
Posted on Dec 1, 2023
Without my consent, they told me that I could upgrade the room type at will. When I entered the room and found something was wrong, I called the front desk to ask and they told me that the room type I had reserved was not available. So what was the point of booking in advance at around two o'clock in the afternoon? ? Do you have any integrity?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. I didn't tell you in advance that our waiter's work was not up to standard. This has been reported to the hotel management, and the hotel has arranged staff training to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Double Room
Stayed in Jan 2023
Business travelers
4 review
1.0/5
Posted on Apr 20, 2023
Service: The service attitude is very bad, not friendly and easy to talk to, and the price is unstable.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your support to the hotel. The staff have been trained and assessed in terms of service. The price will fluctuate. Thank you for coming!
Guest User
Romantic Round-bed Room
Stayed in Jul 2022
Business travelers
9 review
1.0/5
Posted on Aug 14, 2022
There is really no way to give a good review. The room does have a view of the Xiangjiang River. You can see the statue of Chairman Mao at the head of Orange Island in the distance. The air conditioning works very well. However, the hygienic condition is worrying, the bedding is filthy, the sofa is very dirty, there are still betel nut residues chewed by the previous tenant, there are oil spots on the pillows, and there are holes in the sheets.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Tatami Twin Room (River View-Night View Lighting Show)
Stayed in May 2023
Other
3 review
1.0/5
Posted on Jun 20, 2023
Yuan Fei wants to write a good review at the front desk
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not satisfy you. We are deeply sorry for this. If you leave a review, our hotel will attach great importance to it. The hotel's consistent purpose is to provide good guest experience and leave positive reviews voluntarily. There are also guests who do not have the habit of leaving reviews, etc. We are very grateful for your trust and support in the hotel. We also hope that You can come to communicate with us. In short, thank you very much for your suggestions and welcome you to visit next time!
Guest User
Discount Double Room
Stayed in Feb 2023
Solo travelers
16 review
2.2/5
Posted on Mar 7, 2023
Generally, not as welcoming as the nearby hotels in the same building
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of the hotel. If you can point out our shortcomings to us, we will try our best to do better. We will serve with heart, so that every customer who comes to the store can feel the warmth of home. I hope our service can We will bring you better surprises and touches, and we look forward to your coming!
Yuanlegedan
Romantic Round-bed Room
Stayed in Sep 2022
Other
6 review
1.0/5
Posted on Oct 30, 2022
The style of the hotel is hard to describe, hahahaha
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. I wish you a pleasant trip!
Anonymous User
Deluxe Queen Room
Stayed in Dec 2021
Solo travelers
1 review
2.5/5
Posted on Jan 15, 2022
The takeout order ordered by the previous tenant and the small notes with positive reviews are all beside the bed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform the housekeeping department to improve the quality of hygiene and ensure a comfortable stay for our guests. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
房間樓層很高寬敞很舒服。服務員很熱情,隨和,細心。衞生乾淨,床品特別舒服,房間物品很有品質感,淋浴也很舒服,周邊交通還算便利的,睡在這裏很安靜,有洗衣房,24小時都可以免費使用,衣服洗了也烘乾了。我覺得為我這種出差人員提供了便利,酒店蠻好。
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6/11
Response from Property: 【24小時自助洗衣烘乾】重要的事情説三遍!贊~贊~贊~尊敬的客人您好。看到您的評語,我們已感動的內牛滿面O(∩_∩)O讓您享受貴賓的入住體驗,是我們一直追求的目標。以後我們會馬力全開,為您準備更好的入住體驗哦~
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
本來住的是其他酒店,但看到朋友推薦的相鄰的這家酒店,就抱着試一試的心態來的,層高就比旁邊全季的高,看起來空曠舒服,視野開闊明亮,對了,房間也大,適合我這種東西很多的女生,到處擺放空間足,價格也親民,給我原來的計劃少了一半的預算,又可以買多一件化粧品啦嘻嘻
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Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
出差在攜程找到這家酒店,就在猴子石大橋邊上,房間乾淨整潔,很大,層高很高,住起來很舒服,窗外視野開闊,那個桌椅很適合辦公,周邊有洋湖濕地公園花海,還有特色小吃,晚上去夜爬了一個嶽麓山,工作之餘休閑放鬆一下,很愉快的出行。
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6/9
Response from Property: 【一線江景直觀橘子洲頭】尊敬的客人:謝謝您選擇我們酒店,您的評論讓我們覺得好窩心。我們所有付出能得到您的認可,還有什麼比這更讓人激動的呢?我們細細品讀評論,自己的辛苦能讓您如此評價,我們唯有做得更好,才對得起您這一番肯定!期待您的再次到來!
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
房間住得很舒適……前台還給我升級了房型~在這裏住很方便,在這裏洗了衣服,烘乾了還熨燙了都是免費滴,服務員都挺熱情滴,很有耐心回答我的問題,衞生也很乾凈~哈哈哈,推薦大家可以住這家酒店,性價比算得上是這一地段最高的啦。很少寫評價的~這次很滿意寫個留個旅行留念吧
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6/9
Response from Property: 【一線江景觀橘子洲頭】親愛的客人,看到您的評價我們無比欣喜!您的滿意是對我們最大的褒獎。能夠為您升級房型,提供免費的洗衣、烘乾和熨燙服務,讓您感受到便捷與温暖,是我們的職責所在。我們會一如既往地保持高水準的服務和衞生,期待再次為您服務!
Guest User
Standard Queen Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
這次入住體驗太棒了!酒店應該是新裝修的,房間嶄新整潔,細節之處盡顯品質。層高較高,空間開闊,完全沒有壓抑感,身心舒暢。早餐也令人滿意,餐廳景觀更是一絕,在享受美食的同時還能欣賞美景,必須點贊!
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6/9
Response from Property: 【裝修升級】尊敬的客人:謝謝您這麼貼心的評語~我們真的感覺到很幸福哦,心裏暖暖的,親滿意就最好了我們也就開心了哈,當您輕輕的敲下這些句子,我們彷彿感受到您的喜悦了呢 ,謝謝您分享了這份快樂,而這正是我們不竭的追求哦!
Guest User
Standard Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
主打一個細節服務,剛進大廳,前台小妹很熱情,有禮貌,雙手遞上一杯熱的菊花枸杞茶,雙手遞上房卡,身份證這一細節感覺非常不錯,禮儀都是值得給好評的。問什麼問題,都是輕聲細語,房間需要送東西,速度也非常快,效率很高。房間很寬敞,明亮,衞生乾淨,一鏡到底吧我喜歡。我還免費洗了件羽絨服,還帶烘乾,太好了……性價比老高啦
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6/7
Response from Property: 【房間樓層高,採光很好】尊敬的客人,您滿意那真是太好啦,就像太陽出來暖洋洋,我們心裏樂開花!期待您再來,讓快樂繼續翻倍喲!”
Guest User
Standard Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
酒店地理位置好,交通方便,房間舒適衞生,服務人員很熱情,樂於提供各種幫助,入住很舒適,環境也不錯,我個人非常喜歡的,如果有考慮來長沙玩玩的小夥伴們可以入住這裏喲,玩完了有一個舒適的休息環境會更加讓人愉悦的。
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Response from Property: 【大廳百寶箱物品全免費使用】尊敬的客人:看到您這麼高的評價,我們心裏那叫一個美呀真的特別開心咱們酒店的地理位置、交通能讓您滿意,房間能給您舒適乾淨的感覺,服務小夥伴們的熱情也被您感受到了,太贊啦!🥰您喜歡我們酒店,我們超開心的呢!也希望更多來長沙玩的小夥伴能像您一樣,在這裏找到舒適的休息地。親,下次再來長沙,一定還要來我們這兒喲,我們隨時歡迎您回家!💖