21F, Building 7, Greenland Central Plaza, No.31 Yinshan Road, Yuelu District, Changsha, Hunan, 410000, ChinaView Hotel Details
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Jiacheng Boutique Apartment Hotel Guest Reviews
4/5
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.2
Cleanliness3.9
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All reviews(117)
Positive reviews(104)
Reviews with photos/video(36)
Awesome stay(29)
Great value for money(10)
Easy to get around(8)
Great location(8)
Convenient location(8)
Loved the view(5)
Friendly front desk staff(2)
Negative reviews(13)
Kian Scott
Superior Room (2 beds)
Stayed in Jul 2023
Business travelers
32 review
2.5/5
Posted on Aug 6, 2023
A bit dissatisfied with the state of the rooms cleanliness. Not bad but needs significant improvements especially the furniture, bed was a bit unstable. Reception was good and welcoming.
Response from Property: Thanks for your reviews. We are so sorry for your dissatisfaction. Afterwards, we will improve our service to pursue customer satisfaction and praise.
Adam
Deluxe Double Room
Stayed in Jul 2022
Solo travelers
21 review
4.7/5
Amazing
Posted on Jul 25, 2022
Close to amenities (24 hour shop)
Friendly service.
Anonymous User
Deluxe Double Room
Stayed in May 2024
Business travelers
10 review
4.7/5
Amazing
Posted on May 11, 2024
There was water leakage in the bathroom pipes, which made it impossible to keep the bathroom floor dry. We have reported this to the hotel. Apart from that, everything was good and the price was very affordable.
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Guest User
Superior Double Room
Stayed in Oct 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Convenient and cheap Convenient and cheap Convenient and cheap Convenient and cheap Convenient and cheap Convenient and cheap
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Response from Property: Dear guest, your review is straightforward and to the point. The hotel has convenient transportation and complete facilities. It provides a short rest time for all travelers with its high cost-effectiveness. Life can be a bitter journey or a happy journey, depending on the traveler's vision and mind. Have a pleasant journey, dear traveler. Jiacheng Boutique Hotel Apartment wishes you all the best!
Sangchul
Superior Room (2 beds)
Stayed in Apr 2024
Solo travelers
8 review
2.5/5
Posted on Apr 16, 2024
The location is good. It's not clean. Compared to all aspects of the accommodation, it is not cheap.
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Anonymous User
Superior Double Room
Stayed in Sep 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on Oct 1, 2023
It was close to Gusheng Station, so it was relatively less crowded for Changsha.
The location is on the 21st floor of an apartment building, so it's difficult to find if you think it's a regular hotel.
Considering the price and accessibility to major tourist attractions, it is cost-effective. And there was a lot of food around. However, do not expect any facilities.
And 阿姨 was so kind.
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Response from Property: Dear guest, thank you very much for your review. The store has a good location and is very convenient for subways and buses. The store is fully equipped with air conditioners, washing machines, refrigerators, TVs, hair dryers, laundry detergent, clothes drying racks, mineral water, etc. There is also a comfortable small balcony where you can experience the beautiful night view of Changsha City. Jiacheng Boutique Hotel Apartment wishes you all the best!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The boss was very enthusiastic. Seeing that I hadn't arrived at 11 o'clock, he called me to ask if I couldn't find the hotel or encountered any problems, and whether I needed help. It was very heartwarming.
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Mr.fengweidaren
Deluxe Double Room
Stayed in Aug 2023
Couples
42 review
5.0/5
Outstanding
Posted on Aug 6, 2023
The location is relatively quiet, there is a snack street nearby, the front desk service is very good, the room is spacious, the hot water is sufficient, the washing machine is great, and overall it is very suitable for living. It's quiet around here. There is an elevator.
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6/8
Response from Property: Dear guest, your wisdom and understanding make your review full of warmth. The small shop welcomes all travelers with its high cost performance, but some people welcome the same warm sun with joy, while others dodge with resistance; the same breeze, some people feel comfortable, and some people are messy in the wind. . When traveling, different people have different feelings. We respect that and are willing to make efforts to communicate and adjust. It is a great honor to receive your five-point praise. Thank you again. Jiacheng Boutique Hotel Apartment wishes you all the best!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Business travelers
17 review
1.0/5
Posted on Jul 16, 2023
It is too old to bear to look at directly, without even the most basic simple maintenance, the wall seeps, and there is no need to putty to repair it, it does not cost much, and the wallpaper does not stick when it comes off
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Response from Property: Dear guest, your point is the direction we are trying to improve, and will be properly resolved in the future. The store provides the most cost-effective service, with convenient transportation and complete living facilities. Guests can check in with their bags without any worries. Jiacheng Boutique Hotel Apartment wishes you all the best!
Zhuzaizaihenguai
Deluxe Double Room
Stayed in Apr 2023
Other
1 review
4.2/5
Very Good
Posted on May 2, 2023
The cleanliness is good once you enter the door, and the receptionist is also good, but the floor in the toilet is too slippery, and I almost fell down four times. The night view is very beautiful, and it is very good that there is a subway station when you go out.
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Response from Property: Dear guest, thank you for your good review. Fortunately, you didn't really fall. After reading the comments, you immediately checked the room you were staying in and did a test. The slippers in the room are non-slip. Did you bring your own slippers?
Anonymous User
Deluxe Double Room
Stayed in Apr 2023
Travel with friends
4 review
1.0/5
Posted on Apr 26, 2023
The hotel is apartment-style, very simple, I don't know how to rate it as a three-diamond, the room is not clean, the sound insulation is poor, there is a balcony, but the balcony door is not closed tightly, and the sound of road traffic can be heard. The front desk didn't know anything, the only thing was a good attitude.
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Response from Property: Dear customer, the location shown in the picture is not because the clerk has not cleaned it. The reason is that the shop has been open for many years, and there will inevitably be some old traces, which cannot be wiped clean. The balcony glass is double-layer soundproof glass. After reading the comments, we immediately went to check the room you are staying in. The balcony door can be closed, which can greatly isolate the noise. Let you have a bad experience, we sincerely apologize and wish you a happy life.
Guest User
Superior Double Room
Stayed in Oct 2023
Solo travelers
1 review
3.5/5
Posted on Oct 15, 2023
The sanitation is OK, but the facilities are a bit old. The location is good, close to the subway station. After all, at this price, it is too noisy to sleep at night. You can hear the sound of cars whizzing on the road. The noise is too loud. People with poor sleep don't consider it. The lights are too dim.
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Response from Property: Dear guest, we are very sorry that we did not get your full recognition. If you encounter any problems during your stay in our store, you can directly communicate with our front desk staff to solve them. In addition, the glass door of the balcony is double-layered and soundproof, and the curtains are also very thick, which can produce a good sound insulation effect when you use it when you sleep. As for the problem of dim lighting you mentioned, we can also replace the lamps for you, or provide table lamps to improve the lighting effect. In any case, thank you very much for your comments and opinions, and we will definitely pay attention to them. Jiacheng Boutique Hotel Apartment wishes you all the best!
MYqi
Superior Double Room
Stayed in Aug 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 6, 2023
With a balcony, it is very convenient to dry clothes and the transportation is also convenient. Nice hotel, but unfortunately I didn't take photos.
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Response from Property: Dear guest, thank you for your five-point praise. It is a great honor that our store provides you with a short break during your journey and we have gained each other's goodwill. We are grateful to every traveler we meet, like friends and family. Our store is on the road just like you. We must work hard, cheer up, take good care of ourselves, and enjoy the beautiful scenery everywhere with the best attitude. Thank you again, Jiacheng Boutique Hotel Apartment wishes you all the best!
Jijimeinicheng
Deluxe Double Room
Stayed in Mar 2023
Couples
12 review
3.0/5
Posted on Mar 25, 2023
The environment is just so-so, the overall feeling is just passable
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Response from Property: Your encouragement is our driving force. We look forward to providing better services for your next trip. Jiacheng Boutique Hotel Apartment wishes you all the best!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Family
1 review
1.7/5
Posted on Jul 8, 2023
The hotel is not like the picture, it is one floor of a whole building in a community, but each building is a different hotel. The service attitude is very good, the room is very dirty, the toilet, bathroom and sink are separated by only a piece of cloth, the pillow is very dirty and yellow, I don't want to sleep at all, the room is very small
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Response from Property: Dear guest, we are very sorry that we did not get your approval. The store is in a good location, with convenient subway and bus access. The store is fully equipped with air conditioners, washing machines, refrigerators, TVs, hair dryers, laundry detergent, clothes drying racks, mineral water, etc. There is also a comfortable small balcony where you can enjoy the beautiful night view of Changsha City. For this reason, it has won unanimous praise from many guests. As for bedding, the store sends it to a large washing plant, which is washed and disinfected at high temperature and can be used with confidence. Jiacheng Boutique Hotel Apartment wishes you all the best!