Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station)

Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station) Reviews

Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station)

No.1 Wuyi Avenue, Furong District, Changsha, Hunan, 410000, ChinaView Hotel Details
Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station)
Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station)Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station)Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station)
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Orange Fruit Hotel (Subway Entrance of Changsha Wuyi Square Railway Station) Guest Reviews

4.4/5
1139 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1139)
Positive reviews(1067)
Reviews with photos/video(201)
Easy to get around(285)
Convenient location(216)
Close to metro(156)
Friendly front desk staff(58)
Large rooms(52)
Poor air conditioning(28)
Negative reviews(69)
Gratai
Fashionable Double Room
Stayed in Sep 2024
Couples
3 review
1.5/5
Posted on Sep 11, 2024
Air condition is 33 Degree Celsius all night and air conditioning is a old small home air con, not building air conditioning. We arrive 0.00, I wait air conditioning to work until almost 2.00 AM it still 32 Degree Celsius and it too late to change hotel. We have to sleep by do vertical on bed as the air conditioning is at our foot. Get up in the morning 7.00AM still 31 Degree Celsius. I reserve follow review from my country that tell me it good, it turn out to be worst from all of my trip, I should not believe them. Staff speak only Chinese and don't care to use translation like other hotel, like don't care that you don't understand them.
Shanna
Family Parent-child Room
Stayed in Jun 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Jun 26, 2024
It's a very old hotel but its very convenient to anywhere because the mrt exit is right outside the hotel lobby. Its clean afterall
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Pinya_Sung
Fashionable Double Room
Stayed in Jul 2024
Family
10 review
1.7/5
Posted on Aug 1, 2024
dirty elevator and floor, smoke reception, room not so clean.
Quoc Dat
Fashionable Double Room
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Cheap but gôd location and modern
Anonymous User
Fashionable Double Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Good location and cleanliness.
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Fashionable Double Room
Stayed in Jul 2024
Couples
3 review
3.0/5
Posted on Sep 6, 2024
Good location.
Baojinyanjiang
Standard Room (2 beds)
Stayed in Jul 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2022
goodgood
Guest User
Standard Room (2 beds)
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The hotel is good! The lobby is on the first floor and the location is easy to find! In the city center! Very close to the subway entrance and scenic spots, the hotel environment is good, the room facilities are complete, and the front desk check-in is very fast! Recommend staying in Xi'an
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Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
LigeLegon
Fashionable Double Room
Stayed in Aug 2024
Solo travelers
3 review
2.2/5
Posted on Aug 12, 2024
Generally, I won't give a bad review unless there is a big difference. I have stayed in this hotel many times. The rooms before were all very good, but the room I stayed in this time was really bad. The chandelier was already on before I inserted the card when I swiped in. It was scary. The room was shabby everywhere, and the floor was dirty as if it hadn't been mopped for a long time. In short, this stay was very bad.
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Response from Property: Thank you for staying at Orange Hotel and giving us your feedback! We are sorry that we failed to give you a good experience. This is our fault. We sincerely apologize to you here. We have also reported your questions to the leaders and urged them to stay. We hope that you can stay in our hotel again next time and give us a chance to change your mind. We sincerely hope to get in touch with you~~ We will welcome you with a more cordial smile and more considerate service next time, and look forward to your visit again!
Guest User
Fashionable Double Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The location of the hotel is very convenient, right at the subway entrance of Line 2. Traveling is very fast and it is very convenient to go to scenic spots. The hotel room is also very large. not bad
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Response from Property: Dear distinguished guest, hello! Thank you for choosing Chengguo Hotel and giving us your favorable review. The hotel is located in the core business district of the city center, with the subway entrance at the door, the Airport Express 200 meters away, and the train station and bus station opposite. The location is excellent and travel is convenient. In addition, the hotel room facilities have been updated and the products have been put on the market and are quite popular among consumers. Therefore, it is also the first choice place for you and your customers and friends to go on business trips, travel, business, office, etc. Chengguo looks forward to your next 5-point experience. I wish you a happy work and a sweet life.
Kajib88408881
Standard Room (2 beds)
Stayed in Jul 2024
Family
72 review
4.0/5
Very Good
Posted on Jul 7, 2024
The service is very good, the front desk has better service, the check-in is very comfortable, the transportation is very convenient and fast, especially next to the train station, it is quite good, it is quiet in the chaos.
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Response from Property: Thank you very much for your recognition of Xiao Guo. Xiao Guo is so happy to see Guan Ren’s comment. Xiao Guo is also happy to serve Guan Ren again. Xiao Guo will be even more kind to Guan Ren next time. Double your efforts will definitely be rewarded. We look forward to your 5-point praise and your visit again!
Anonymous User
Fashionable Double Room
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Jul 9, 2024
I rarely comment. I really can’t bear it this time. I was passing through Changsha with my children, and it was almost 11 o'clock when I arrived at the station. I had to get up at 6 o'clock the next day to catch the next train, so after booking the hotel, I specifically communicated with the hotel staff in the background to ask them to arrange a quieter room. The background reply is OK. When I checked in, I specifically asked if the room was quiet? Why did the front desk have the nerve to tell me to be quiet? When I arrived, I was given a room facing the elevator entrance. Where is your conscience? This kind of room is normally unoccupied, cannot be sold, and the hygiene is a mess. I don’t want to bother my child with resting, so I arrange for the child to sleep directly after taking a bath. Around 12 o'clock, there was a knock on the door. I ignored it at first, but the knocking got louder and louder, and the child also woke up. I got up and asked her what she wanted to do. The waiter asked if you want to change rooms? I said no, and she said oh, then I was wrong. What a weird operation! I didn't sleep well all night, so I had to refund the ticket and buy another one for 10 o'clock. Subsequently, Ctrip intervened, and after many negotiations, the room fee of 40 yuan was refunded.
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Response from Property: Dear guest, hello: We are very surprised to see your review. During your stay, we have answered the above questions you raised one by one. Your request to the hotel for half the room fee is very good. Unsatisfied. The room you booked was originally a special room type of the hotel, located at the end of the corridor. Since you requested a quiet room at the backend, the front desk staff also made a note on your order, and we will arrange a non-smoking floor for you later. For rooms on the south side that do not face the street, due to the strategic location of our hotel, which is located on the main road of the city and close to the train station (I believe you also booked our hotel for this reason), such a location will definitely not achieve the absolute quietness you mentioned. . . It was almost 11pm when you checked in, and most of the guests were resting in the room. The elevator entrance is nearly 10 meters away from your room. There is a high probability that the room at the elevator entrance is noisy. The knock on your door at night was because you wanted to change rooms. Then he said he wouldn't change it. Since you contacted the hotel and Ctrip again and again to get compensation, our store reported it step by step to the superiors, and finally obtained the 40 yuan compensation for you. You also agreed to this plan. I will follow up on this negative comment you made on the website. The store is really helpless, I can only say that you have your freedom of speech! However, such a routine can only mean that people's hearts are not as good as snakes swallowing elephants. I wish you a happy life and smooth work!
Anonymous User
Premier Queen Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I have stayed here several times. The rooms are big and the beds are big. They are clean and hygienic. I am also very satisfied with the service. The main reason is that the transportation is convenient. You can take the subway directly when you go out.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Chengguo Hotel and giving us your favorable review. The hotel is located in the core business district of the city center, with the subway entrance at the door, the Airport Express 200 meters away, and the train and bus stations opposite. The location is excellent and travel is convenient. In addition, after the hotel room facilities have been updated, the products have been put on the market and are quite popular among consumers. Therefore, it is also the first choice place for you and your customers and friends to go on business trips, travel, business, office, etc. Chengguo looks forward to your next 5-point experience. I wish you a happy work and a sweet life!
Guest User
Fashionable Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel is very close to Changsha Station. It is more convenient to play. The environment is not bad, it is clean and the service is very good. I will come again next time. If you come to Changsha, you can stay in this hotel. It is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Fashionable Double Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 14, 2024
I brought my girlfriend to Changsha just in time for the Dragon Boat Festival. The hotel prepared exquisite small gifts. As soon as I entered the room, I felt that the view was very good and the hygiene was very clean. The hotel staff were also serious and responsible. The subway transportation is very convenient at the door. Convenient, I went to Wuyi Square, Juzizhoutou, and Yuelu Mountain. I had a great time in Changsha.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Chengguo Hotel and giving us your favorable review. The hotel is located in the core business district of the city center, with the subway entrance at the door, the Airport Express 200 meters away, and the train and bus stations opposite. The location is excellent and travel is convenient. In addition, after the hotel room facilities have been updated, the products have been put on the market and are quite popular among consumers. Therefore, it is also the first choice place for you and your customers and friends to go on business trips, travel, business, office, etc. Chengguo looks forward to your next 5-point experience. I wish you a happy work and a sweet life!