Yuezhi Hotel (Changsha  Huangtuling Subway Station)

Yuezhi Hotel (Changsha Huangtuling Subway Station) Reviews

Yuezhi Hotel (Changsha Huangtuling Subway Station)

Yuhua District, Changsha, Hunan, ChinaView Hotel Details
Yuezhi Hotel (Changsha  Huangtuling Subway Station)
Yuezhi Hotel (Changsha  Huangtuling Subway Station)Yuezhi Hotel (Changsha  Huangtuling Subway Station)Yuezhi Hotel (Changsha  Huangtuling Subway Station)
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Yuezhi Hotel (Changsha Huangtuling Subway Station) Guest Reviews

4.8/5
Excellent
1589 review
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1589)
Positive reviews(1580)
Reviews with photos/video(175)
Classy environment(142)
Easy to get around(141)
Awesome amenities(110)
Convenient location(104)
Close to metro(89)
Friendly front desk staff(87)
Delicious breakfast(35)
Would stay again(28)
Negative reviews(9)
HeeChai Koo
Xiaomeng Deluxe Twin Room
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Jul 14, 2024
Good location. clean and service is good
Michelle Ng
Xiaomeng Deluxe Twin Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Great service and clean hotel
Laiqingqiukan🌟ma
Ruxu Superior Double Bed Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 5, 2024
goodgood
Jianlixinan
Ruxu Superior Double Bed Room
Stayed in Jun 2024
Couples
11 review
0.8/5
Posted on Jun 21, 2024
Rubbish! Lightning protection! Run! From safety, hygiene, and comfort, I can only give negative reviews in all aspects! Let’s talk about the advantages first: the aunt is polite and warm, and the location is good ~ you can send luggage, no more There are so many shortcomings and shortcomings. When I checked in on the afternoon of Saturday, June 15th, the front desk said that the room could be upgraded, but it was still being cleaned. I asked what the difference was, and the answer was the same. I insisted on choosing the original room. During this period, the voices of the employees in the room on the left basically drowned out the front desk. You can travel wherever you plan to. I wish you a happy time, but please do not affect the normal reception. Room number 538. When I entered the door, I found used cotton swabs behind the door and beside the basin, and there was mucus on the basin. After contacting customer service, they first asked me to wait in the room, and then they told me to go directly to the 6th floor. On the 6th floor, the aunt helped open the room, and the robot that delivered the room card was still shopping. The room is non-smoking, and the corridor is left alone. The betel nut guy was talking on the phone and smoking in the corridor, and the sound and smell of smoke wafted into the room. Originally, the room on the fifth floor was next to a park, which was quite quiet. Moved to room 643 on the 6th floor. Opposite the door is the linen room. The two employees chatted non-stop at the door. You really belong to me. I came back on Sunday night and was caught in the rain. I did some laundry and scanned the QR code to make an appointment, but it was of no use. Come on your own, the laundry room and the mini gym are squeezed together, 3 dryers are running constantly, there is no air conditioning, no fan, and no ventilation. It happened that the middle washing machine I chose was broken, and the 10-minute and 15-minute programs stopped at 8 minutes. I wanted to finish washing it early and go back to dry it so I could go out and play on Monday. It ended up taking more than an hour. My aunt was very eager to help me, but she didn’t know that the machine was broken. After struggling for a long time, I went to bed around 2 o'clock. As soon as 8 o'clock arrived, the electric drill and hammer upstairs started to work. When I asked, the property manager couldn't take care of it, so the police called 110 and 12315 to kick things off. Only then did we know where the store’s confidence comes from. From beginning to end, all I wanted to do was fill my mouth with souvenirs. Poor hygiene, no sound insulation, and cannot provide the most basic rest. This kind of store is still 4 diamonds, will your conscience not hurt? The elevator is owned by the property management company. You can enter without swiping your card. There are 3 elevators. The one in the middle is very noisy. The one on the right stopped at night. It cannot move but the door can be opened. There is no safety notice and no staff reminder. Fire hazards are very high, and we recommend that relevant departments investigate. There is an example of the collapse of a self-built house in Changsha right before our eyes. Hygiene: poor Environment: noisy, smell of smoke Service: Would you like a souvenir? improvement is impossible Facilities: mini gym with built-in oven effect
Original TextTranslated by Google
Response from Property: Dear guest, after seeing your feedback, Yueyue deeply apologizes and feels ashamed for not giving you a good memory of your trip to Changsha! As the person in charge of the hotel, I am very shocked and deeply saddened by your feedback. The hygiene issue you reported is a work that we have always attached great importance to. Hotel rooms need to go through three levels of housekeeping foreman-supervisor-manager inspection. The store manager will conduct random inspections before selling them to customers. When you arrived at the store that day, because the room was withdrawn We arrived late, which resulted in not completing the work in time and neglecting the ward rounds. This is something we should reflect on and rectify. Since the hotel is in a comprehensive property, for the management of elevators and sanitation, we not only arranged a number of cleaning ladies, but also worked with The property has received multiple feedbacks. Although improvements have been made, some locations are still missing. We will conduct more inspections in the future to find problems and deal with them in a timely manner. The hotel is in a new building, and the time for merchants and owners to settle in varies, resulting in renovation time. Uncertain. We and other merchants have given feedback to the relevant management departments about this, but the effect is indeed not ideal (normal decoration licenses are required on working days). In response to this situation, we have also announced in advance on the platform that there will be decoration noise, and all customers will be informed of the noise when they arrive. We will remind customers in front of the store and when checking in that in order to affect customers' rest and experience, we have also prepared sleeping earplugs. Yueyue is also very aggrieved about this and cannot control it. The corridor area is a public area. Some guests may smoke or make phone calls in the corridor. If we find out, we will give a friendly reminder. We will verify your feedback about the chatting and chatting at the door of the linen room and the front desk area. Deal with the parties involved seriously! We will never tolerate or condone behaviors that affect customer experience! Once again, we sincerely apologize to you on behalf of the hotel. Please believe that we can definitely improve! At the same time, I wish you peace, joy and success!
Guest User
Xiaomeng Deluxe Twin Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 8, 2024
The location is very good, there is a subway 100 meters away. It is only three or four stops away from the south gate of Wuyi Square! The hotel facilities and environment are 100 points! Choose Yuezhi when you come to Changsha!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All staff of Yuezhi Hotel (Changsha Huangtuling Subway Station) look forward to your next visit!
Guest User
Ruxu Superior Double Bed Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is clean, the breakfast is good, the service is friendly, it is very close to the subway station and not far from May Day Square. You can consider this hotel when you go to Changsha!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation and praise. Your good comments have brought us great encouragement and motivation. We will work harder to provide every guest with better, more comfortable and warm services. In the days to come, we also look forward to providing you with a perfect travel accommodation experience again. Xiaoyue wishes you a pleasant journey!
Anonymous User
Xiaomeng Deluxe Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Environment: Every time my friends come to Changsha, they stay here. I have stayed here three times. The location is great and the hotel facilities are very new. I personally feel that this price has the same service as the All Seasons and Orange Crystal, which is very good! Service: Only one room card was given for the twin room, which is inconvenient. I hope you can consider it next time. You can borrow an umbrella on rainy days, and you can help print documents for your children's homework. Fruits and good night porridge are also given. It is also very convenient to have a table in each room to do homework. The brothers and sisters at the front desk are also very enthusiastic. Another suggestion is that the membership package given by the hotel is not as cheap as booking a room on Ctrip or Qunar. Under the same conditions, breakfast can be delivered by re-booking on the app, but the hotel front desk cannot deliver it. I hope the manager can improve it if he sees it. It's just a breakfast. The experience for customers is still very different. Yes, manager, I booked two days there, and then refunded half of it and got breakfast wool from Ctrip rebooking.
Original TextTranslated by Google
Response from Property: Dear, welcome to come, welcome to come again! I hope warmth will accompany you all the way. It is a pleasure to meet you. Xiaoyue serves every guest with heart. Xiaoyue cherishes your encounter with us. Thank you for your trust in your words. We must not forget our original intention and forge ahead. Thank you for your choice and recognition along the way. We sincerely look forward to your visit again! I hope to become an old friend with you. Welcome to come home often! PS: Our store manager has received the suggestions about breakfast and is currently making adjustments. It will definitely be in place when you come next time.
Yujuefeng
Guestroom (Double Bed) (Bathtub)
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 4, 2024
Facilities: A fully intelligent master bedroom, a dream room, not inferior to the Great Wall Cannon; Hygiene: Overall it is very clean, except for a few stains on the cushions of the bay window, there is basically no dust; Environment: Comfort is the basic unit, then it is comfort × 9, one more is afraid that you will be proud; Service: This has to be said about the enthusiasm of the front desk and the butler, that is simply 105° you.
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6/7
Response from Property: Dear guests: Thank you for visiting the Yuezhi Hotel (Changsha Huangtuling Subway Station). We are honored to receive your good comments on the hotel in all aspects. This is a great encouragement for the hotel team to continue to work hard to polish the service quality and carve out product strength with ingenuity. Thank you again for your valuable stay experience. I hope we can meet again in the near future. I wish you a happy life.
LL.Audrey
Miaoqu Deluxe Family Room
Stayed in May 2024
Family
16 review
5.0/5
Outstanding
Posted on May 4, 2024
We gave you fruits and souvenirs when you checked in. The service was very good and efficient. The room service was very fast. They came in a short time after I called. We also gave you a small gift when you left. The experience was very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! You are Xiaoyue's treasure, just like the breeze and the bright moon. Your satisfaction and comfort have always been Xiaoyue's pursuit, and Xiaoyue will always maintain a good service attitude. At the same time, the hotel has implemented free laundry, free good night porridge and hundreds of value-added services. Xiaoyue will look forward to your arrival with the most enthusiastic service. Thank you again for your affirmation of the hotel, and look forward to your next visit!
Miaozongcc
Shangxin Deluxe Double Bed Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very very very good! good Facilities: smart Sanitation: clean Environment: comfortable Service: great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yuezhi Hotel (Changsha Huangtuling Subway Station) and giving a good review. As you said, the hotel is in a prime location and is close to Wuyi Square and Pedestrian Street. It is 200 meters away from Metro Line 1 and takes about nine minutes to arrive. It is very convenient for travel. The humanized layout of the hotel room is comfortable and cozy. I believe it will leave you with an unforgettable experience. Sincerely look forward to your visit again, and we will continue to serve you wholeheartedly.
Guest User
Shangxin Deluxe Double Bed Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
【Overall】As a regional hotel chain brand, the hotel has put a lot of effort in product design, facilities and equipment, and employee training, which is no less than that of national chain competitors. 【Product】 1. The bay window is made into a rest area, which can be used for friends to take a rest, or as a supplement for friends to visit; 2. Smart guest control, semi-smart toilet; 3. The quality of guest consumables is very good. I took away all the disposable ones that I had not used, and they also thoughtfully equipped laundry detergent, nice; 4. The room is equipped with 2 bottles of mineral water, 2 drinks, 2 brewed coffee, 2 tea bags and a set of tea sets. Unless you want to drink Cha Yan Yue Se, you don’t have to buy drinks. 【Facilities】 1. It opened in 2023, so the overall facilities and equipment are relatively intact; 2. The parking spaces are very considerately posted with hotel-specific reminder stickers, so you can park with confidence; 3. I didn’t go to the breakfast room, laundry room, and gym because I didn’t need them, but I believe they must have done a good job. 【Hygiene】 You can also give a high score without paying special attention to details. 【Service】 1. All service staff at the front desk and guest rooms are proactive, well-mannered and generous; 2. After booking the hotel, I called to inquire about travel-related issues. The hotel immediately sent me a warm check-in reminder and three travel guides; 3. Check-in. Maybe because it was my first time staying or because the hotel thought there might be renovation noise during my stay (there was no noise on that day), or because the traffic was affected by rainy days, I was upgraded to a room type for free; 4. All services can be notified in advance and asked if they are needed, such as good night porridge, luggage delivery, etc.; 5. Inquiries and small episodes encountered during check-in are replied and solved immediately. 【Small suggestions】 1. There is no place to hang towels after use; 2. Tea bags can be customized with local tea; 3. The parking and exit signs can be made clearer. I drove out of the wrong exit twice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you chose to stay at Yuezhi Hotel (Changsha Huangtuling Subway Station). Seeing your evaluation, Xiaoyue was stunned! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there will be simple breakfast bags for takeout! Home is a sheltered harbor, a warm nest, and a warm corner of the body and mind. Home is where there is love. Our hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, and look forward to your next return home!
Anonymous User
Ruxu Superior Double Bed Room
Stayed in Mar 2024
Family
13 review
4.5/5
Great
Posted on Apr 1, 2024
In addition, the items provided by the hotel also include alcohol spray, which is very practical. In addition, a foot bath bucket is also provided. It is really comfortable to soak your feet after walking for a day, but it would be better if the foot bath bucket could be higher.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Xiaomeng Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
A big surprise! The hotel is near the subway, the location is very good, and the lobby decoration is also very elegant. The room is very good in terms of hygiene and service, and the facilities are also very new. It is worth mentioning that the bathroom is very clean, the toilet is smart, and the shower water pressure is also sufficient. The only two shortcomings are that the sound insulation of the room is relatively poor. People talking outside the corridor can be heard clearly, but there are no guests who come back in the middle of the night during the four-day stay, so it is not a big problem. Another is that the room's Xiaodu occasionally fails, and the curtain opening and closing are not very sensitive, but the manual button is still smooth. Fruits were given on the first day of stay, and small gifts and drinks were given when checking out. In short, I am very satisfied with this hotel at this price! I will choose to stay here next time I go to Changsha
Original TextTranslated by Google
Response from Property: 12. Dear guest: Hello! Thank you for your praise and recognition of our hotel. You have a satisfactory stay experience, which is our pride and the pride of our employees. All our efforts are to make your every stay a pleasant experience. We will continue to work hard to create an outstanding hotel that guests love. We look forward to your visit again and wish you a happy life.
Guest User
Shangxin Deluxe Double Bed Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The location of the hotel is easy to find, very close to the subway exit. The front desk lady is very enthusiastic. After checking in, she personally escorted me to the room. The whole floor was filled with a faint fragrance, and she also sent fruit. There was also good night porridge from 8 to 10 pm, which was very considerate, but I missed it because I came back too late. The room was very spacious. It was clean and hygienic, with complete facilities. The room had Xiaodu Xiaodu, which was intelligent. It was very good and a good stay experience.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! We met you by chance, and you chose Xiaoyue by chance. There are too many choices in life, and every choice you make is a kind of fate. Thank you for letting us meet. I hope you can harvest different scenery in your future journey, and look forward to meeting you again!
Guest User
Ruxu Superior Double Bed Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Very good, very satisfied. The room is clean, the facilities are good, and the service is warm. When we checked in, we were repeatedly reminded that there might be construction noise from other floors, but we didn't encounter it. It was quiet and warm. 5-star recommendation. The photo was taken because I bought a new phone and took a test shot.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! We met you by chance, and you chose Xiaoyue by chance. There are too many choices in life, and every choice you make is a kind of fate. Thank you for letting us meet. I hope you can harvest different scenery in your future journey, and look forward to meeting you again!