Wuyi Square IFS International Financial Center Jinjiang Metropolo Hotel Guest Reviews
4.7/5
Outstanding
2528 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2528)
Positive reviews(2481)
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Easy to get around(631)
Awesome amenities(516)
Friendly front desk staff(434)
Close to metro(321)
Many amenities(209)
Delicious breakfast(184)
Well designed(102)
Negative reviews(47)
Guest User
Queen Room
Stayed in Oct 2024
Couples
6 review
4.5/5
Great
Posted on Oct 23, 2024
This is the best hotel for service ever . I recommend it any time. The service is good I would follow the staff to any hotel they operated. Thank you guys
Response from Property: I am very happy that you can come back to see us this time, all our friends are really very happy, you will greet us warmly every day, every time at this time I regret why I did not learn spoken English well, I really want to communicate with you face to face and speak directly, so that you can feel our enthusiasm. Sir, the cookies you gave us are really delicious, I am very happy to meet you, and congratulations on your excellent results in the Changsha Marathon, I am really happy for you! I wish Mr. Happy every day, smile often, if you have the opportunity to come to Changsha to play, next time we will take you to play Changsha, eat Changsha special food!
Gc
Queen Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Very clean and tidy hotel. Good service and location. Allow to extend late check out
Response from Property: 【Free upgrade room type】【Late check-out at 14 o'clock】【Free parking】【Smart home】【Free minibar】【Afternoon tea】【Changsha special breakfast】【Butler service】Dear guests, hello! Thank you very much for your comments about staying at Jinjiang Metropolo Changsha Wuyi Square IFS IFS Center. Employees are happy to receive your praise and praise from us, and we will share your comments with our team. We are committed to improving the quality of our employees, and we believe that this feedback will be a great inspiration to all of our employees. Thank you again for sharing your experience with us, we sincerely hope that your next visit will be as enjoyable as this one, thank you!
Goh
Boutique Queen Room.
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
I really like this hotel. V new and toliet is auto flash. Bed and pillow is good.
The breakfast is great for me.
Response from Property: [Free room upgrade] [Late check-out at 14:00] [Free parking] [Smart home] [Free minibar] [Afternoon tea] [Changsha special breakfast] [Butler service] Dear guests, hello! Thank you very much for choosing to stay at Jinjiang Metropolo Changsha Wuyi Square IFS International Financial Center Hotel during your visit to Changsha. We also have Baisuishan mineral water, cola, soda water and facial masks in the refrigerator. We do not charge for any items in the room. You can read a book, drink tea and experience a comfortable life in the room. We look forward to your next stay!
Guest User
Boutique 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Location is good but no aircon throughout the whiole stay. Shower area no privacy. Translucent creen. Not suitable for family.
Fang
Queen Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on May 8, 2024
The smoke smell is quite strong in the corridor/lift. There was also an ashtray in the room even though we got a non smoking room. Fortunately, there wasn't any smell in the room itself. The windows and the table were quite dirty. The mattress was a bit on the harder side. Nonetheless, the stay remained rather nice. The reception staff is welcoming and very helpful. They served us tea while checking us in. On our second night, we had a question concerning our train tickets and they helped us call the support service without being asked.
Location was also great as we were about 15min away from Wuyi square and right next to the metro.
Response from Property: [Free upgrade of room type] [Late check-out at 14 o'clock] [Free parking] [Smart home] [Free minibar] [Afternoon tea] [Changsha special breakfast] [Butler service] Dear guests: Hello, thank you for your recognition of us, every trace of the guest's needs is the direction we strive for. We will work harder to create a five-star level, and look forward to the next trip, we can create a more perfect service for you.
kipper
Boutique 2-bed Room
Stayed in Apr 2024
Travel with friends
38 review
4.0/5
Very Good
Posted on Apr 4, 2024
Good location and clean newly decorated room. Smart WC is wonderful and nice to use.friendly and helpful front desk staff. Ample drinking water provided for the room. Breakfast is ok. As no air conditioning, due to changing of hot and cold air system, room could be hot and some friends find it hard to sleep. So before booking hotel room for this city, need to check if air conditioning will be provided. Otherwise, nice and pleasant stay.
Response from Property: [Free room upgrade] [Late check-out at 14:00] [Free parking] [Smart home] [Free mini bar] [Afternoon tea] [Changsha special breakfast] [Butler service] Thank you for your visit, your satisfaction is us The greatest relief, the greatest reward. The store will work harder to do a better job! Welcome to visit again
R
Boutique Queen Room.
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Very courteous staffs and clean room and nice breakfast. Will recommend friends to stay here
Response from Property: [Free room upgrade] [Late check-out at 14:00] [Free parking] [Smart home] [Free minibar] [Afternoon tea] [Changsha special breakfast] [Butler service] Dear guests, hello! Thank you very much for choosing to stay at Jinjiang Metropolo Changsha Wuyi Square IFS International Financial Center Hotel during your visit to Changsha. We also have Baisuishan mineral water, cola, soda water and facial masks in the refrigerator. We do not charge for any items in the room. You can read a book, drink tea and experience a comfortable life in the room. We look forward to your next stay!
Anonymous User
Boutique 2-bed Room
Stayed in Jul 2024
Business travelers
10 review
3.2/5
Posted on Jul 31, 2024
Good. Location good
Response from Property: Dear customers: Hello! First of all, thank you very much for choosing to stay in Metropolo · Wuyi Square IFS Guojin Center store! Thank you very much for your recognition of the geographical location of the hotel. I am a pity that I did not get your five points of evaluation. I hope you can give Xiaojin a chance when you come to Changsha next time! Wish you a happy life!
Yen
Queen Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
near to the station, good and friendly service and very clean hotel.
Response from Property: [Free upgrade room type] [Late check-out at 14 o'clock] [Free parking] [Smart home] [Free minibar] [Afternoon tea] [Changsha special breakfast] [Butler service] Dear guests, thank you for your feedback. Our brand promises to provide our guests with a unique Metropolo experience, and we always strive to ensure that our pricing matches the quality of service we bring to our customers. Your satisfaction is very important to us, and we strive to make every guest feel comfortable and enjoyable at our hotel. We hope to stay with us again next time you come back.
Anonymous User
Boutique 2-bed Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Looking forward to my next trip in changsha and will stay in this hotel again! For the price i paid its totally worth it
Response from Property: Dear guests, Hello! Thank you very much for choosing to stay at Jinjiang Metropolo Changsha Wuyi Square IFS International Financial Center Hotel during your visit to Changsha, we also put Baisui Mountain mineral water, cola, soda and mask in the refrigerator, we do not charge for the items in the room, you can read a book in the room, drink tea, experience a comfortable life, look forward to your next stay!
Simon3
Boutique Queen Room.
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 1, 2024
Location is good, close to subway and CBD. Breakfast covers traditional Chinese food and simple western food. Just room air conditioner does not work very well. Reception girl ( Miss Chen) said they would check and fix it ASAP and give us lovely souvenir. Definitely will come back if visit Changsha again.
Response from Property: 【Free upgrade room type】【Late check-out at 14 o'clock】【Free parking】【Smart home】【Free minibar】【Afternoon tea】【Changsha special breakfast】【Butler service】Thank you for choosing Jinjiang Metropolo (Changsha Wuyi Square IFS International Financial Center Store), I am the customer service of Jinjiang Metropolo Hotel, Xiaojin's service can be recognized by you, it is the greatest encouragement for Xiaojin, your satisfaction will give us unlimited power, the room facilities are well-equipped, wireless network full coverage and other thoughtful services, It is the best choice for your business trip or pleasure accommodation, I hope you can recommend Xiaojin to your friends, so that more people can feel Xiaojin's enthusiasm and warmth!
Guest User
Boutique Queen Room.
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 24, 2024
This hotel staffs are very friendly and have very much service mind. We would come back and stay in this hotel
Response from Property: [Free upgrade room type] [Late check-out at 14 o'clock] [Free parking] [Smart home] [Free minibar] [Afternoon tea] [Changsha special breakfast] [Butler service] Hello dear customers! Thank you very much for taking the time to give us a positive evaluation, share your feelings, and make you satisfied is our responsibility, Xiaojin will not forget the original intention to continue to work hard, and wholeheartedly give every "Jinke" surprise and touch, and make the service better. Looking forward to meeting you next time! I wish you a smooth work and a happy life~
Edgar
Executive Premier Room (Double bed)
Stayed in May 2024
Couples
2 review
4.2/5
Very Good
Posted on May 25, 2024
The stay at the hotel was comfortable and pleasant. The morning breakfast buffet was nice and the room and facilities are modern and clean. The only thing I was not satisfied with, was the in room aircon. The temperature is controlled by outside services, which makes the in room control useless. On hot days and nights,the unit blew warm air, until they decided it was time to turn cooling on.
Response from Property: Hello dear guests! I'm very sorry for not giving you a satisfactory sense of experience, in response to your feedback on the air conditioning problem, our room needs to adjust the temperature to 16 degrees Celsius at the beginning of check-in, and the wind speed is turned on to the maximum, so as to achieve the effect of cold air, and wait until there is cold air You can adjust it according to the temperature you want. If you have any questions, you can call the front desk at any time to consult, if the little master comes to Changsha next time to play, the little master is welcome to choose the little brocade family, we will do our best to make the little master satisfied!
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
4.5/5
Great
Posted on Apr 21, 2024
Hotel has no A/C during our three nights stay which made our stay so uncomfortable. However hotel employees were very nice.
Response from Property: 【Free upgrade room type】【Late check-out at 14 o'clock】【Free parking】【Smart home】【Free minibar】【Afternoon tea】【Changsha special breakfast】【Butler service】Dear guests, Thank you very much for your praise of the hotel, I am honored that you can choose Jinjiang Metropolo (Changsha Wuyi Square IFS IFS International Financial Center Store) during your journey, for your feedback on the air conditioning problem, we are the central air conditioning unified by the property control, most of the recent central air conditioning in Changsha has entered the transition period from heating to cold air, blowing is natural wind, I am really sorry to bring you a bad sense of experience, the hotel management will communicate with the property side, timely rectification. If the little master comes to Changsha next time, Xiaojin sincerely invites the little master to choose our hotel again and feel the different sense of stay experience brought to you by Jinjiang Metropolo!
DANIEL
Boutique 2-bed Room
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on May 6, 2024
During our 2 night stay I have brought to the front desk attention that the air conditioning in our room wasn't working and they brought us a portable fan. Next morning I provided a feedback to the front desk the room was warm and the portable fan was noisy and I didn't have a good rest last night. They said the central system has not been working that would effect the temperature in the building and that night they brought another portable fan to my room.
Response from Property: [Free room upgrade] [14 o'clock check-out delay] [Free parking] [Smart home] [Free mini bar] [Afternoon tea] [Changsha specialty breakfast] [Butler service] Dear guest, hello! Thank you very much for leaving your comments on staying at our IFS International Finance Center store in Changsha May Day Square, Jinjiang City. After receiving your suggestions from us, the hotel staff attach great importance to them. We will work together with our team to solve them. The air conditioning has now resumed cooling. We welcome you to choose Jinjiang Capital City again next time you come to Changsha. Xiaojin believes it will be a pleasant stay experience. Thank you!