To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(447)
Positive reviews(415)
Reviews with photos/video(121)
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Close to airport(90)
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Classy environment(57)
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Friendly front desk staff(48)
Delicious breakfast(19)
Perfect for business trips(16)
Negative reviews(32)
Linh
Garden Elegant Room (2 beds)
Stayed in Sep 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Oct 23, 2024
Chose this hotel as it was close to the airport. It's abit out of the way but the hotel provides free transport to and from the metro and airport which is excellent. The room was spacious and clean but the bathroom could do with updating as the bathroom floor is rather stained and needs resealing. The staff were very friendly and helpful. For the price, it's an absolute bargain and even included breakfast albeit very basic. Don't expect anything fancy but basic amenities and a quick stay over is fine.
Response from Property: 尊敬貴賓您好!首先非常感謝您給予我們好評,及對我們服務的高度的肯定!我們也有認真看您説的問題,我們會針對您説的問題進行改進,再次感謝您對我們的鼓勵與支持,我們會再接再厲,歡迎您下次光臨!祝您生活愉快!工作順利!
Guest User
2-bed Room
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 24, 2024
good location to the airport. Easy to organise transport to the airport from the hotel.
Response from Property: Thank you for recognizing our hotel. Customer satisfaction is our driving force.
Khongwut April
Garden Elegant Room (2 beds)
Stayed in Oct 2023
Family
13 review
3.5/5
Posted on Nov 29, 2023
take a car pick up from airport free!
hotel is on bad location
but,they take a car to subway free again
breakfast is so so
room is clean but smell smoke
Response from Property: Dear guests, you mentioned free airport shuttle! The hotel location is not good, but they also provide free shuttle to the subway. The breakfast is average. The room is clean, but there is a smell of smoke. Unfortunately, it did not meet your satisfaction. We will also learn from your evaluation and make some changes. At the same time, you are welcome to stay in our hotel next time. We will definitely give you a satisfactory environment.
Chanpa
Garden Elegant Room (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
4.5/5
Great
Posted on Apr 11, 2024
Room bit old but very cheap and very close to airport and free drop off service with luxurious car, very very good 👍👍👍
Response from Property: Thank you for your comments and look forward to your next visit
Jhon Francis
Garden Selected Room (Double bed)
Stayed in Sep 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Oct 17, 2023
Staff members are accommodating and helpful. Best part is they offer free airport pick up and drop off. However, it would have been better if the pool had been fixed.
Response from Property: 尊敬的貴賓,您好!這邊看到您的評論翻譯:《工作人員樂於助人,最棒的是,他們提供的機場接送服務,不過,如果把游泳池修好的話會更好》,廣升花園酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。對於您對我們這邊提的建議,我們會進行改善,也為了可以更好的服務於您,期待下次入住給您帶來更好的體驗。
Guest User
Garden Elegant Room (2 beds)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 4, 2024
Location was good, near from the airport.
Response from Property: 尊敬貴賓您好!首先非常感謝您的5星好評,給到我們這麼高度的肯定!有您的鼓勵與支持,我們會再接再厲,歡迎您下次光臨!祝您生活愉快!工作順利!
Keeley
Queen Room
Stayed in May 2023
Family
5 review
5.0/5
Outstanding
Posted on Jun 24, 2023
A good hotel near the airport if you are just passing through. It was very quiet considering how close it was to the airport. The staff were very friendly and incredibly helpful despite the language barrier (we even got free fruit and they booked us a taxi to a restaurant) and the airport pick-up service was a great help. The breakfast was included and was very delicious! I would definitely recommend this hotel!
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 廣升花園酒店會是您回憶裏最温馨最獨特的那個!常回 廣升看看哦,祝:安好😊😊
Regochk
Queen Room
Stayed in May 2023
Couples
29 review
4.2/5
Very Good
Posted on Jun 22, 2023
Hotel location was good, and there was airport drop off service was free
Response from Property: 英語翻譯為一下內容:酒店位置不錯,還有機場送機服務免費。 Thank you very much for staying at our hotel,I'm glad to satisfy you。I hope to have the opportunity to meet again in the future。😊😊
chongbill
Garden Selected Room (Double bed)
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Sep 15, 2024
Very Good
Response from Property: 感謝您的寶貴評價,猶如晨露般滋潤我們的心田,我們將繼續努力,為您帶來更好的服務。
Anonymous User
Garden Selected Room (Double bed)
Stayed in Apr 2024
Business travelers
11 review
2.2/5
Posted on May 25, 2024
Insects were found in the room, and I was speechless. Breakfast was taken away before 9.30. It is more convenient to have an airport shuttle.
Original TextTranslated by Google
Response from Property: Hello distinguished guests! First of all, thank you very much for your review. We have carefully reviewed your feedback. The reason for insects is that there are many trees around, so it is inevitable that insects will fly in. We will attach great importance to it! wish you a happy life!
Shanyigeng
Garden Selected Room (Double bed)
Stayed in Apr 2024
Business travelers
5 review
1.0/5
Posted on May 24, 2024
I booked two rooms, but my car was scratched. When I asked the hotel what was going on, the hotel told me that free parking does not guarantee safety! Really angry. If you need parking on a business trip, please avoid this hotel.
Original TextTranslated by Google
Response from Property: Hello distinguished guests! First of all, thank you very much for your review. We have carefully read your feedback. We cannot agree that your feedback was scratched after you drove out for more than an hour. Our hotel provides you with free parking space. You should inform the hotel when you pick up your car and do not leave the hotel. wish you a happy life!
Guest User
Garden Selected Room (Double bed)
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Environment: The surrounding air is fresh and the environment is quiet. I like it very much
Service: The staff at Shadian are very nice and the service is enthusiastic.
Facilities: Complete facilities. There are three vending machines in the lobby on the first floor. It is very convenient to buy things.
Hygiene: Hygiene is very clean
Parking here is very convenient. The sister at the front desk said that you can park for free when you check in, which is great. The breakfast tastes also very good. It must be praised.
Original TextTranslated by Google
Response from Property: Hello distinguished guests! First of all, thank you very much for your 5-star review, which gives us such high recognition! With your encouragement and support, we will continue to work hard and welcome you next time! wish you a happy life! Working smoothly!
Guest User
Garden Elegant Room (2 beds)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is very clean. Xiaorao at the front desk gave a warm and polite reception when checking in. The hotel is also equipped with vending machines, which is very convenient for shopping. After check-out, it is sent to the subway station for free. The price/performance ratio is really worth recommending. Click here 100 likes 👍
Original TextTranslated by Google
Response from Property: Hello distinguished guests! First of all, thank you very much for your 5-star review, which gives us such high recognition! With your encouragement and support, we will continue to work hard and welcome you next time! wish you a happy life! Working smoothly!
Guest User
Garden Selected Room (Double bed)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
It's very close to the airport, and there is a pick-up service. The check-in was also very warm and thoughtful. It's quite good to stay for one night when visiting Changsha. The next day, you can be sent to the subway station for free. The room is also very clean and tidy when you open the door
Original TextTranslated by Google
Response from Property: Dear distinguished guest! First of all, thank you very much for your 5-star praise, which gives us such a high degree of affirmation! With your encouragement and support, we will continue to work hard, and welcome you to visit us next time! I wish you a happy life! Good luck in your work!
Guest User
Garden Selected Room (Double bed)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room was very nice! There is a pick-up service, and you can even drop it off at the subway station the next day. It’s really surprising and convenient! The lady at the front desk was also very nice. I made a call directly after picking up my luggage at the airport and picked up the train at the exit. It was very nice! The room is also big and there is a mahjong machine! Recommended!
Original TextTranslated by Google
Response from Property: Dear guest of Guangsheng Garden Hotel, thank you for your five-star review of our hotel. Our hotel provides airport pick-up and drop-off services 24 hours a day. You can call the front desk to make an appointment for airport pick-up. When checking in, make an appointment for airport drop-off at the front desk. The subway station is at No. 6 Get off at Exit 2 of Dalu Village Station on the Line. You can also make an appointment for pick-up. The entertainment facilities are complete and you can also ask our chef to take you to nearby places to play. Thank you again for your support and encouragement to our hotel. We sincerely look forward to your visit again. We will We will once again provide you with warm and friendly service. I wish you happiness in your family and success in your work!