Echarm Hotel Reviews

Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems with the room facilities, the hotel engineering department has strengthened maintenance to ensure that it will not happen again next time you stay. We are deeply sorry for the inconvenience this type of issue has caused you.

Response from Property: Dear guest: Hello! Thank you very much for your stay and comments! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Changsha Window of the World Radio and Television Convention and Exhibition Center Echarm Hotel is regularly and quantitatively maintaining and updating the room environment, equipment and public area facilities, so as to make your stay more comfortable and tidy. Environment, the toilet downstairs needs to swipe the card, but guests who have not checked in can also go to the front desk to get the toilet card. I hope you will have a new experience next time you visit! Looking forward to experiencing it again!

Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation, we will continue to work hard with your encouragement and support, and I believe we will do better! Thank you for your continued support! Good luck!

Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that your stay at Changsha Window of the World Radio and Television Exhibition Center Yishang Hotel will feel like home. We look forward to seeing you again to review our progress, and wish you a happy day!