Résidence Pierre & Vacances la Rivière

I didn't like the fact that check-in starts late at 5 pm, and check-out is early at 10 am. Also, the photos do not correspond to reality. One gets the impression that bunk beds are a separate room...but this is not so and they are located right next to the bathroom...it would be some inconvenience if we rested in 4. In general, our apartments were clean. But there was mold in the bathroom. All these inconveniences were compensated by the distance to the bus station and the wonderful view from the window. The girls at the reception were also very friendly :)

I felt like P&V is positioning to be the Ryan Air of accommodation: Penny pinching on basics that one takes for granted with any hotel stay eg shampoo, soap and toilet roll! I was shocked too be advised (at our time of need!) that one toilet roll is provided per room, per stay- this is just demeaning and was never explained up front, but was when I gently asked at reception a new roll and was told ”NO, One roll only, it’s in the contract…”. No care, no empathy just “it’s in the contract “ which actually it is not! This left a very bad impression of how low P&V would go to maximise profit. I honestly cannot believe such a basic human health essential is withheld, and guests are not only not warned, but humiliated by being sent out into the snow to buy more, regardless of time of day! Demeaning, mean spirited and shocking. Towels were thin and postage-stamp sized, Internet dreadful and there is no sound proofing between floors. Fine for those on a tight budget, well located, but I’m genuinely shocked at the shoe string budget they spend on simple basics/essentials. A 4pm check in was disappointing given our early arrival but I should have known that (my bad). Again, the deep disappointment was that the reception areas toilet is locked when the reception is unmanned. Borderline Fawlty Towers!

Good place and great value, less than 10 mins to cham centre, plenty of restuarants and bars also nearby, plus a good pizza delivery place next door! All area ski buses stop at / from chamonix sud station which is 100m walk away...

My family and I received the worst treatment we have ever had. we requested an invoice for our accommodation and for almost a month we have been receiving discriminatory and offensive emails and no one is helping us solve a simple problem. We paid almost €500 for a small apartment with a clogged bathroom. We are honest people and we often travel all over the world, we have never seen such rudeness. The photos of the apartments are misleading, we took the largest apartment for 7 people but in reality it could be fine for 4. The street below the rooms is noisy from early in the morning. Check in is only possible from 4pm and check out at 11am, which is absolutely unfair. There are numerous better hotels in the surrounding area, we recommend avoiding this residence.

I cannot rate this property highly enough. Fantastic room (216) great views and the staff were super helpful, especially Eva on the front desk. I will definitely be visiting again. Thanks for a fantastic stay. Hope to see you soon.

Great location beautiful view . But apartment is very dated and need some repairs . Helpful stuff

The staff were so nice and helpful. I got stranded in Annecy and was going to be late for check in but they put my mind at rest and advised on late check-ins provisions. The views are stunning and everything is very close by. Decor is a bit dated but it suits the setting and was more charming than off putting. I would definitely recommend and use again.

We stayed for a week on a snowboarding trip and were extremely happy. Check-in was easy (we did send an email before we arrived giving them our arrival info and we came during regular desk hours). The desk employees were very friendly and one spoke very good English. The room was spacious and had everything we needed. There was a ski locker downstairs so we didn’t have to bring our wet snowboard into the room each night. The bus stop (both for FlixBus from Geneva and the local bus to get around Chamonix was super close, just an around the corner. You can get to the ski mountains pretty easily this way, about 10 minutes to Brevent and up to 30 minutes for Grand Montets, Le Houche, etc. Restaurants and shops in the downtown area are a super close walk, and Aiguille du Midi is super close as well We rented a car for one night to go on a day trip and it was easy to add parking for that night and there was a secured garage. Would definitely stay again if I go back to Chamonix.