Popular Cebu 4-star Hotels

We recently stayed at Elizabeth Hotel as a family and had a generally pleasant experience. While the rooms are a bit dated and could use some updates, they were clean and comfortable enough for a relaxing stay. The breakfast was definitely a highlight – simple yet delicious and filling, with enough variety to suit everyone. The hotel is also very family-friendly and offers great affordability, making it an excellent choice for budget-conscious travelers. Overall, it’s a decent option for families looking for comfort and value, despite the slightly older facilities.

The staff are very friendly and extremely helpful. The breakfast was good. Only 1 issue with room as the ac unit was dripping, but they quickly changed our room without any issues. All in all a very nice hotel and safe location.

Did not feel welcome at all, someone searched my bags prior entering the hotel, check in made me feel unwelcome as well, a big smile but asking for deposit and bombarding me with a ton of rules, room was noisy and not clean, lots of dust, even some potato chips on the furniture... Location is good though and there is a casino, but that's it, overpriced.

Hotel wasn’t horrible but I just think I came at wrong time. Hotel needs a little renovation done to brighten up pool areas. They were a bit run down. While I was staying there I barely had hot water. And when water did work the pressure was low. Besides that, the room was pretty clean and modern. The service staff were good. The door man and door people were friendly. They had a nice gym with almost every machine,a spa, mini ****** and a restaurant in the building. You can get your laundry done for very cheap in tower 2 of the building. Overall it was decent if you are passing through cebu. The location is pretty good because you are next to a lot in city. But it is very busy when you exit hotel.

The facility is clean and peaceful. The swimming pool is also clean and everyone got to enjoy swimming. The gym is also very nice and not crowded. The staff are courteous and friendly.

As part of the organizing team for our event, I was very impressed with Mezzo Hotel. The staff went above and beyond to accommodate our needs, showing a high level of professionalism while being friendly and approachable. They even provided basic medicine when needed, which was a thoughtful and much-appreciated gesture. The rooms were excellent—clean, comfortable, and well-maintained. The food was also fantastic, offering a variety of delicious options that everyone enjoyed. Overall, our experience at Mezzo Hotel exceeded expectations, and I highly recommend it for events or stays.

Great city view. Room size is above average meaning bigger than other deluxe Seda rooms we’ve been to. Misto resto is with a great view but it can be easily get full and refill takes time especially the bacon. There is direct access to the Mall which is a good thing however there is not much yet in the Central Block Mall but the basics are there. It could have been 5 star if not for the front desk who called in the middle of the night 10:30pm. They interrupted our sleep for a mistake. We were asleep when they called to ask if we’re done with the iron and board which we previously requested but declined because there was no available. Other than that, it was a great 2N/3D. We’ll comeback when in town.

I must start with the most incredible aspect of our experience, which far exceeded expectations. We accidentally left over $1,000 USD in our hotel room safe when we checked out. We didn’t realize this until after we had arrived on Boracay. I didn’t expect to ever see that money again. Certainly, in the US, there’s no chance in hell I’m ever getting that money back. Nevertheless, when I called the Holiday Inn Cebu City, the staff seemed genuinely committed to finding the money and somehow getting it back to me. Once they found it, they called me back immediately and confirmed the amount in the safe. Then, for the better part of two days, the staff visited various Western Union offices in Cebu City to find someone that would exchange the notes into pesos, which they could then send to me via Western Union in the US. They finally found someone who could send all but $300 because those were the older $100 bills that most foreign money changers won’t touch. Oh well, I was more than excited to get most of my money back. I was quite happy to leave the remaining $300 as a tip for their super service. Then, after a couple more weeks, they contacted me and let me know they were able to convert the remaining $300 to pesos. Keep in mind that this is a country where the wage rate is significantly lower than the US and this was a material amount of money. The staff at the Holiday Inn Cebu City was so honest and so committed to excellent customer service that they went out of their way to get the rest of the money to me. This in itself made me a life time, loyal customer of this hotel. Now, beyond this particular amazing experience, the hotel is the perfect spot for tourists. The rooms are impeccably clean and modern, the breakfast buffet was the best we had in Asia, and the swimming pool had a great view and was well appointed. The location is perfect for tourists because lots of places are walking distance, like the Ayala Center. Hands down a memorable stay for a world traveler who’s been to every continent. I highly recommend this property!!

The hotel is 250 pesos from the airport, there are many Korean restaurants around, there are barber shops, pizzerias, bakeries, rooms are large, there is a treatment room on the second floor, not a massage, it is a physical pain, the wireless network is great, decoration The style has the heavy sense of the industrial workshop, and the waiters are very enthusiastic,

Wonderful hotel about 5-6 minutes walk to Ayala Center. The room quality, and guest services are excellent. Everything works! Super comfortable bed, good size room and bathroom, modern, great air-cond. and a wide range of cable TV channels. Extremely well managed hotel and great value at less than 2,500 pesos per night. The breakfast is suited to Filipino's, so I only tried the restaurant once. One suggestion is to add the Australia channel to the list of cable TV options.