Best Hotels near Record S.r.l., Castelfranco Di Sopra

Ideally located between Florence and Arezzo, which is a must-see, this 15th-century villa is owned by a very nice couple, who are ready to answer all your problems. The rooms are very nice, the restaurant is excellent and the breakfast buffet very good. Every people from the staff is very kind and efficient. The swimming pool is big and spacious, with trees for the shadow. Parking with cover from the sun is available.

This hotel was a massive disappointment. It over promised and under delivered. Our experience was underwhelming from the start. We drove up a driveway that lacked any no-entrance signage to get to the reception and we’re chastised by unfriendly and rude staff. During the check-in, we were given no information on the property and the breakfast time, but we’re told that the boutique hotel had no space outdoors for us to have dinner. When we asked about breakfast time at the restaurant, we were told it is from 8 to 11:30am. When we showed up the following day for breakfast at 11, we were told the buffet was closed and they had thrown away the croissants. Some basic elements of service were absent. No free water bottles in the room, no refilling of coffee capsules, a dysfunctional AC, slow replenishment of breakfast buffet, little attentiveness to your ordering coffee or tea, no extra towels at the pool, no one asking you at dinner whether you’d like to have dessert, and so on and so forth. But this was not the end of our ill-fated adventure. When we asked them on our last day after our breakfast was done at 10:30 about the check out time, we were told it was at 10:30! In all my years of traveling around the world, I have never seen a checkout time that coincides with the end of breakfast at a supposedly luxury holiday resort. All is all, this is not at all what you’d expect of a four start hotel with luxury pricing. If these shortcomings are not fixed through serious reforms and management change, this property is bound to bring the Ferragamo brand into disrepute.

Every year for work I support this hotel. Clean and well-trained rooms, available staff and friendly. In general, a little renovation would be the ideal, I furnish a little date especially in the breakfast/restaurant room. Apart from this I always found very good. For short stays it is certainly a great choice. Recommended!

Hotel 3 stelle comodissimo all'uscita dall'autostrada. Ampio parcheggio e personale cordiale. Stanze molto pulite, semplici con letti comodissimi. Anche i bagni sono molto puliti .Apprezzo la tapparella che rende la stanza completamente buia evitando che al mattino entri luce come accade nel 99% degli altri hotel Colazione a buffet varia