Mercure Canberra Belconnen Reviews
Mercure Canberra Belconnen
59 Cameron Avenue, Canberra, AustraliaView Hotel Details
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Mercure Canberra Belconnen Guest Reviews
4.5/5
Great
130 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(130)
Positive reviews(129)
Reviews with photos/video(4)
Awesome stay(11)
Clean and tidy(10)
Awesome rooms(9)
Great service(7)
Convenient parking(6)
Negative reviews(1)
Martin Ma
Superior Two Queen Room
Stayed in Oct 2023
Family
2 review
Very Good
Posted on Oct 27, 2023
location not in the City Hall but near the university so easy to find the food and supermarket nearby.
parking is only 12 dollars for multiple entries which is very good.
room is very clean and modern. just the shower area the shower screen is a bit shorter. should install a glass panel door connected to the shower screen, so then the water won't splash out.
wifi is fast and stable
the bed is comfortable as well.
staff is very friendly
Breakfast is not at the standard, even the coffee machine was not functional
but overall was a good stay.
Response from Property: Dear MartinThank you very much for leaving a review and photos. I'm pleased that overall you enjoyed your stay and thank you for the feedback regarding the shower door and breakfast. I apologise the coffee machine was not working during your stay, we have since had this fixed. Kind RegardsCheyne StebbingGeneral Manager
Paulcaho
Standard Queen Bed Room
Stayed in Oct 2023
Couples
8 review
Outstanding
Posted on Oct 26, 2023
Great location. Good value for money. The room is clean. Spacious. Front desk provide great service.
Response from Property: Dear Chao WeiThank you for staying at Mercure Canberra Belconnen and we are delighted that you enjoyed your stay. Kind RegardsCheyne StebbingGeneral Manager
SAI PERI
Standard Queen Bed Room
Stayed in Nov 2023
Business travelers
1 review
Amazing
Posted on Nov 14, 2023
Love the hotel - pleasant, spacious, great rates through Trip.com and Staff are excellent.
Response from Property: Dear Sai PeriThank you for your positive review and being one of our regular guests. We really appreciate your review and I will share this with our team. Kind RegardsCheyne StebbingGeneral Manager
Jackson Ming Hu
Superior King Bed Room
Stayed in Jan 2024
Solo travelers
17 review
Outstanding
Posted on Jan 8, 2024
Nice place to live, quiet & clean, with cheap-ish carpark option
Response from Property: Hi Jackson, I'm glad that you had a good experience during your stay. Thank you so much for your comment. We are looking forward to seeing you again!Warm regards,Kyra GSA
Teck chye
Superior King Bed Room
Stayed in Feb 2024
Business travelers
13 review
Outstanding
Posted on May 19, 2024
Lovely experience
aleaalt
Superior King Bed Room
Stayed in Apr 2022
Couples
18 review
Great
Posted on Apr 21, 2022
Great hotel, clean and looks fresh. Bit far from city center, but not an issue of traveling with car. Profesy and friendly staff! Mediocre breakfast.
Response from Property: Dear aleaaltThank you for your kind words. Our hotel is located in Belconnen which is 8km or 15 minute drive into the city centre. Driving is very easy in Canberra and we have onsite secure parking. We offer a buffet breakfast and have made several improvements to ensure this is an excellent quality breakfast. Kind RegardsCheyne StebbingGeneral Manager
Anonymous User
Standard Queen Bed Room
Stayed in Dec 2023
Family
5 review
Very Good
Posted on Dec 29, 2023
Good.
Panha Lim
Standard Queen Bed Room
Stayed in Jan 2023
Family
2 review
Posted on Jan 5, 2023
Nice Room View
Response from Property: Dear PanhaThank you for your review. I am pleased you enjoyed the view from your room which overlooks Lake Ginninderra on one side of the hotel. Kind RegardsCheyne StebbingGeneral Manager
dangsta
Standard Queen Bed Room
Stayed in May 2021
Couples
8 review
Outstanding
Posted on Jun 27, 2021
This was a very stylish hotel room away from the main city. It was clean and the staff was very responsive. They offered late check out too and paid parking was undercover which was great. It was however interesting to have the car park on the top level while the hotel was at the bottom.
Response from Property: Dear dangstaThank you for your great review and I'm pleased you enjoyed your stay with us. Secure undercover parking is available on levels 3 & 4 and our hotel rooms are located above the carpark on floors 5 to 9. The hotel reception and lobby is located on the ground floor. Kind RegardsCheyne StebbingGeneral Manager
Harsy
Superior Two Queen Room
Stayed in Dec 2022
Family
1 review
Outstanding
Posted on Jan 11, 2023
nice hotel
Response from Property: Dear HarsyThank you for your positive review and we hope to welcome you back in the future. Kind RegardsCheyne StebbingGeneral Manager
Zhizhezhitianxia
Queen&Queen Superior Hotel Room, with Bathroom and Living Space.
Stayed in Apr 2024
Family
15 review
Very Good
Posted on Apr 25, 2024
Overall, the hotel is OK. The breakfast samples are small, but it is filling and the overall feeling is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of the hotel. We are very happy to learn that you had a good stay. I will report your feedback on the breakfast to the relevant personnel. I sincerely look forward to your next visit! I wish you a happy life! --Kyra (GSA)
YINGFANG
Standard Queen Bed Room
Stayed in Oct 2023
Family
7 review
Very Good
Posted on Nov 1, 2023
The transportation from the hotel to downtown Canberra is mainly by bus, which is relatively convenient, but the distance is far and it is close to Canberra university.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing the hotel location and transportation. We are glad that you had a good experience during this trip. We look forward to your next visit! --Kyra (GSA)
Phanphaka
Standard Queen Bed Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on May 5, 2024
The best The room is spacious, clean, convenient for everything. Delicious breakfast
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Guest User
Superior Two Queen Room
Stayed in Feb 2024
Family
12 review
Outstanding
Posted on Feb 23, 2024
The hotel experience is very good and it is very close to surrounding schools.
The children were given small colored pens and drawing games. The bed is huge. Parking is easy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments on the hotel service and room. We will provide a painting gift bag for every child staying in the hotel. The parking lot for hotel guests is on the 3rd and 4th floors, and the hotel rooms are on the 5th to 9th floors. We aim to provide the most considerate check-in service for guests. We are very happy to learn that you had a wonderful stay. We sincerely look forward to your next visit! I wish you a happy life! --Kyra (GSA)
Anonymous User
Standard Queen Bed Room
Stayed in Feb 2024
Family
10 review
Outstanding
Posted on May 10, 2024
The hotel has a good location, new room facilities, fast service, clear instructions, and basically meets the needs of short-term stay
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