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Top rated hotels in Cala d'Or

Inturotel Esmeralda Garden
4.2/549 Reviews
Very convenient location adjacent to centre and close to beaches. Reception and pool bar staff were most friendly and helpful throughout our stay. The apartments are simply furnished but all essentials were there and in good condition, and the complex itself felt well maintained. The bed in particular was very comfortable ! Going in September, most guests were older couples and a few young families. The pools were cleaned very morning and there were ample sun beds throughout our stay. We had a relaxing and enjoyable break and ideal for couples in particular, those with older children may find it a little quiet. ( however the main Inturotel complex, with play areas and entertainment is only a short walk away and all open to the Garden guests.) If hiring a car there is a car park adjacent, which was very convenient. The only slight negative is some may find the noise from the nearby bar/karaoke a little annoying, though it was finished by 11.30 or so each night and not an issue for us. Overall an excellent holiday and would recommend to anyone looking for an easy, relaxing stay.
Alua Suites Las Rocas
4/551 Reviews
Me and my friend visited Alua Suites for a 4 night stay, we booked half board too. Upon arrival we were very pleased with the appearance of the hotel and the reception area however it went slightly downhill. The reception staff didn’t provide much information, we paid €26 tax which we didn’t know much about, we also paid €2 for a plastic cup token. There is a drinks procedure for round the pool regarding plastic cups we were unsure what to do with our tokens or our cups as reception didn’t give much away. Next our room was across the road from the hotel which did have a seperate pool/ bar area that was lovely and quiet. Our room appeared great upon arrival however there had been very basic cleaning completed as surfaces and the bathroom especially looked very dirty. There was lots of bugs and an overpowering sewage smell throughout the entire room for the whole duration of our stay. The water from the showers and taps is also salt water which can be unpleasant after a long day in the sun. Cleaners come regularly, sometimes at awkward times, one morning we were awoken by the cleaner entering our room despite us not answering the door and having the do not disturb sign hung. She looked at us asleep and laughed/ran off when we responded to her saying hello. The pool area had stunning views and there were regular pool games you could join in with if you wished, as well as a pool bar which does take CARD ONLY for those not all inclusive. The restaurant area was not great at all the food was cold and had flies landing on it for each time we came back. There was very limited choice and none of it looked appealing to eat, in addition the crockery and cutlery was dirty covered in leftover food and a grease layer. We ended up avoiding the hotel and paid more than intended having meals in resturaunts around the resort. Overall the hotel is very lovely to look at and does appear stunning however it is extremely basic/ potentially overrated and can do with some upgrades to make it a better experience overall for paying customers.

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