"The service provided by Zuli at the front desk was very warm and the attitude was very good. The breakfast was delicious, the room was very clean, parking was very convenient, and the shuttle service was very good. I was satisfied with my stay. I am very satisfied with the service attitude of Zuli at the front desk. She is very enthusiastic."
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9.7/10
Excellent
RRolex-Free airport transfers: Excellent.
Facilities: Very nice room amenities, including a humidifier.
Cleanliness: Clean and hygienic.
Environment: Next to the new night market. Taxi access to any tourist attraction is a reasonable price.
Service: Very welcoming front desk staff. The Uyghur staff are particularly attractive. We even upgraded our room upon check-in. Highly recommended.
AAnonymous UserI was actually quite happy with this hotel. Parking was decent, and the room was quite large and clean. But… I checked in on July 25th. At 2:48 AM, the door lock kept rattling. Thinking someone had picked the lock, I opened the door three times and checked, but no one was there. Then there was a power outage! Amazing! The entire hotel was out. The key thing was that the emergency light in the room was on. It wasn't blinding, but it was definitely brighter than my night light at home. So I had to force myself to sleep. But that wasn't the end of it! At 5:28 AM, the power came on. Not only did all the lights come on, but the TV turned on automatically too! I finally fell asleep, only to be woken up again. When I checked out that morning, the front desk clerk didn't even say hello, didn't even apologize for the power outage interrupting my sleep, and simply took my room card. Aside from the amenities, shouldn't the front desk have explained the issue? Amazing.
GGuest UserI would definitely recommend you to stay at this hotel. The location is in the old town so it's easy to explore the shops and restaurants nearby. There's also a convenience store on the ground floor which I thought was a nice touch.
The room is very spacious (even the bathroom), with lots of storage space. I like the modern decor and the shower is very good quality. My room had a nice view of the city and even included a balcony! But there wasn't a door so I couldn't access it 😞 I was a little disappointed about that.
The staff at reception were extremely helpful and friendly. There was a language barrier but that didn't stop them from helping me with my needs in a polite and professional way.
AAnonymous UserThe door card is invalid! Please follow up promptly! The service provided by the short cleaning girl is great, and she cleans very carefully! Hygiene is OK! The door card is invalid! Please follow up promptly! The short cleaning girl's service is great!
GGuest User1. Comprehensive positive reviews
This stay was perfect! From the warm and thoughtful smiling service of the front desk staff when checking in, to the clean and comfortable environment in the room, every detail makes people feel warm. The bedding is soft and skin-friendly, and the room is well soundproofed, allowing you to have a good night's sleep. The breakfast has a rich variety, with a reasonable combination of Chinese and Western styles, and even the coffee can be customized with latte art! The location is also very convenient, and the surrounding business districts and attractions are within walking distance. I also received a thoughtful little gift when I checked out. I highly recommend it to all my friends who are traveling!
2. Excellent reviews for service
Must give a thumbs up to the service of this hotel! On the day of check-in, we had too much luggage and the staff took the initiative to help us carry it. When they learned that we were here for a trip, they even hand-drew a map of the surrounding food. If you want to have a midnight snack at night, the room service responds quickly and even the instant noodles are beautifully presented. When I checked out the next day, the lady at the front desk remembered that I liked iced American coffee, so she packed a cup for me to drink on the way. It feels so good to be valued. I will stay here again next time!
3. Good value for money
The king of cost performance! It's a pleasant surprise to be able to stay in such a high-quality hotel at this price! The room is spacious and bright, equipped with all the necessary facilities such as smart toilet, projector, etc. The bathroom has separate dry and wet areas and a large bathtub. The breakfast is not only rich, but also has freshly made special snacks. The surrounding transportation is convenient, and it only takes 10 minutes by taxi to the high-speed rail station. Compared with hotels of the same price, this one is definitely the ”ceiling”. I have already recommended it to my friends!
MM553297****Clean, quiet, good service attitude,
Facilities: well decorated
Sanitation: clean
Environment: very convenient and clean
Service: very warm
Airport pick-up: there is a dedicated driver
Breakfast: delicious, especially liked
Evaluation: full score, worth recommending
22morrowsworldIndeed, as advertised, this hotel is close to the night market and is a good accommodation choice.There are some aspects that could be improved e.g air conditioning isn't strong enough.
Is definitely a solid 3 star hotel standard, perhaps 4 Has some gym equipment. Treadmill works ok but weights machine was defective. Tariff includes breakfast which is much appreciated. Rooms are well furnished with some nice touches. Comfortable king sized bed, plenty of bedside light controls and powerpoints. Lots of space, quality bathroom. A lot to like and excellent value considering the low price
GGuest UserThe hotel is not far from Hotan Night Market. It takes only a few minutes to walk to the night market and the park next to it. The hotel has been renovated for quite some time, in an old-fashioned style, but everything is very useful. The shower head is new, with plenty of pressure, and it's very comfortable to take a shower. The room is large and has good air circulation. It's been very hot in Hotan recently, but there's no need to turn on the air conditioner at night.
There is a supermarket and Xinjiang Restaurant downstairs, and the parking lot at the door is also very large, very convenient!
EemdethuongThe hotel accepts foreigners. Free pickup, dropoff (airport/train station…). Reception does not speak english so translation app will help. They are very helpful, even helped me with sending a parcel. Room is old but clean and spacious. There is even a working desk with a computer. Typical business hotel for the Chinese I guess. Walking distance to Hotan Night Market (out of the hotel just turn right to Renmin road and straight to the crossroad, crossing the road then it is a tunnel-shaped building which is the night market). No hair dryer though and I could not find wifi of my room so I had to use that of the other room. In the hotel room there is a guidebook to Hotan and you can use it to ask the reception to help you catch a taxi to the destination you want. Jade market is the most famous spot here and many Han Chinese come to Hotan for that. Everything in Hotan must be taxed heavily or so (for the massive construction that is going on?!), everything is more expensive than Kashgar and other cities in Xinjiang. So at least this hotel price is quite ok for this range in Hotan.
MMiChiaThe room was old but large and bed comfortable. Bathroom was old but water was hot. Breakfast was substantial and food value.
Receptionist who checked me in on Oct 4 evening and Oct 7 noon was pleasant and competent. The other staff I encountered were sullen and unhelpful.