Urbanstay Busan songdo Beach Reviews

Positives: The ocean view was amazing. Truly beautiful seaside town. You are very close to cable car station and lots and lots of food all around. I would recommend staying at this beach instead of the more expensive and busy areas. Negatives: There was a really strong smell of sewage in the toiled. We kept the door closed so it was okay but I hope this issue can be fixed because it is not pleasant at all. The room was a bit dusty and the AI Virtual help desk was a bit useless. If you need help just contact them by e-mail.

This hotel is right by the beach and so clean and cute. I really enjoyed my stay.

the room was clean and super pretty and nice, had a balcony overlooking the beach and it was just a beautiful view

Very good quality for the price, good air conditionner, modern furniture and good location just in front of the beach! I recommend it

This is fantastic value. The room was spotless, we had an ocean view with balcony. This hotel is a shared property with Grab the Ocean. Grab the Ocean has physical staff present at the hotel, however Urbanstay does not. So before check in it is essential to check email and follow specific instructions since it all has to be down virtually. Early check in is only available for a fee. For our experience the check in process was confusing and slightly stressful, because machines were broken. But once we got that resolved we enjoyed our stay immensely and will be back again!

Was under the impression I would have a balcony due to the pictures on the site while booking the room, but other than that the room was great. A microwave in the room wouldn’t be too bad either.

Quite a pleasant experience with this stay. Room is great,clean,noise free

Beautiful view !

The room was very clean, I’m satisfied with the service and amenities in the hotel, also there is a convenience store right in the 1st floor and a lot of restaurants near of the building and the better part is that is in front of Songdo Beach, I’m definitely coming back!:)

The check in process and service levels from the property really bring this from a 5 star stay to a 2 star. A property with lots of potential but not letting guests check in until 4pm and then wanting them gone by 11am sharp the next morning simply isn’t right. We arrived at midday and tried to check in early which was denied. Even though the room was empty from 1pm onwards. Poor service when we tried to contact them. Room itself is very nice, good WiFi, hot water and a comfortable bed. But the service makes me not want to return.

Very beautiful view and great location. The only difficulty a foreigner can experience is registering his number or email on the official of the urban stay hotel and getting his passwords on his phone. This is self check in hotel. Please register your number and email before coming!!!

Trip & Urbanstay Busan Songdo Beach's system was not connected well, resulting in check-in taking 30-40 minutes. Since Urbanstay is self-check-in, there is no front desk. In the past, I have booked Urbanstay hotels on other hotel platforms many times, and I always received the booking information and check-in guide via email or KakaoTalk However, ONLY I booked Urbanstay with Trip this time, and it was tough to check-in. This Urbanstay Busan Songdo Beach is newly open and the service attitude is nasty. When I asked what the reason was, we did not receive any check-in information, and the service staff would not explain. The booking needs to be re-created on the hotel system, no trip booking on the system, and the receptionist had no sense of service at all. The whole process takes 30-40 minutes for me to communicate in Korean, which is even more difficult for foreigners to communicate and solve. -- And hotel equipment: The bed is small, One room with an ocean view is their definition of a king bed When the system is not connected to the hotel. What a bad system accident and no sense of service by the hotel staff.

Good value for money. We didn’t receive the instructions for check in so check in process was a bit tedious. Apart from that everything was cool

The location is good. The room is clean and hygienic. Local, seafood restaurants and convenient stores as well as cafes are just around the corner. You can use Visa cards everywhere down there. Hey..! Back to the hotel info, Self-Checking in and out is fun and interesting. You can drop your belongings in the luggage store by yourself if you are there early.